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07-23-2008
| #1 (permalink) |
| | Windows Mail & Contacts I have suddenly developed two issues. 1. When I open Windows Mail, I now get a security box asking for my ISP user name & password before the mail program will operate, this is new. 2. When I open mail and click on the Contacts Icon, instead of the contacts opening, I get a file folder of contacts and must open from there, is new as well. Thanks in advance for assistance |
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07-23-2008
| #2 (permalink) |
| | Re: Windows Mail & Contacts For the first problem, hat type of error is often caused by interference from a non-compatible antivirus program. Which antivirus are you running? As a minimum, email scanning in the antivirus must be turned off. For the second problem, open Contacts, then right-click somewhere in that empty white space to the far right. Select Customize This Folder, click the little triangle. From the dropdown list select Contacts, then Apply, OK, then close the Contacts window and open it again. -- Gary VanderMolen, MS-MVP (Mail) "Thomas Navin" <Thomas Navin@xxxxxx> wrote in message news:F3E033AD-A85D-4ABF-A8A7-DE3A021B7631@xxxxxx Quote: >I have suddenly developed two issues. 1. When I open Windows Mail, I now get > a security box asking for my ISP user name & password before the mail program > will operate, this is new. 2. When I open mail and click on the Contacts > Icon, instead of the contacts opening, I get a file folder of contacts and > must open from there, is new as well. > Thanks in advance for assistance |
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07-23-2008
| #3 (permalink) |
| | Re: Windows Mail & Contacts Thank you Gary, sorry I accidentally clicked No as to your answer helping me. Maybe you can answer me back and I can click Yes. As to the virus protection I am using One Care. Felt it best to stay with any and all Microsoft products with Vista to eliminate any compatability issues. "Gary VanderMolen" wrote: Quote: > For the first problem, hat type of error is often caused by interference > from a non-compatible antivirus program. Which antivirus are you running? > As a minimum, email scanning in the antivirus must be turned off. > > For the second problem, open Contacts, then right-click somewhere in that > empty white space to the far right. Select Customize This Folder, > click the little triangle. From the dropdown list select Contacts, > then Apply, OK, then close the Contacts window and open it again. > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "Thomas Navin" <Thomas Navin@xxxxxx> wrote in message news:F3E033AD-A85D-4ABF-A8A7-DE3A021B7631@xxxxxx Quote: > >I have suddenly developed two issues. 1. When I open Windows Mail, I now get > > a security box asking for my ISP user name & password before the mail program > > will operate, this is new. 2. When I open mail and click on the Contacts > > Icon, instead of the contacts opening, I get a file folder of contacts and > > must open from there, is new as well. > > Thanks in advance for assistance |
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07-23-2008
| #4 (permalink) |
| | Re: Windows Mail & Contacts A to the issue with Contact, I tried your suggestion but I still get the folder upon opening rather then my contacts. When I double click the Contacts folder it opens with them. Whatever happened within the last two days altered the the just double clicking on the Cotacts Icon in the toolbar and having the Contacts folder open. "Gary VanderMolen" wrote: Quote: > For the first problem, hat type of error is often caused by interference > from a non-compatible antivirus program. Which antivirus are you running? > As a minimum, email scanning in the antivirus must be turned off. > > For the second problem, open Contacts, then right-click somewhere in that > empty white space to the far right. Select Customize This Folder, > click the little triangle. From the dropdown list select Contacts, > then Apply, OK, then close the Contacts window and open it again. > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "Thomas Navin" <Thomas Navin@xxxxxx> wrote in message news:F3E033AD-A85D-4ABF-A8A7-DE3A021B7631@xxxxxx Quote: > >I have suddenly developed two issues. 1. When I open Windows Mail, I now get > > a security box asking for my ISP user name & password before the mail program > > will operate, this is new. 2. When I open mail and click on the Contacts > > Icon, instead of the contacts opening, I get a file folder of contacts and > > must open from there, is new as well. > > Thanks in advance for assistance |
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07-23-2008
| #5 (permalink) |
| | Re: Windows Mail & Contacts Assuming you have the correct username and password, repeated prompts for the username and password indicate that the account may be corrupt. Delete ('remove') that account, restart Windows Mail, then recreate the account. -- Gary VanderMolen, MS-MVP (Mail) "Thomas Navin" <ThomasNavin@xxxxxx> wrote in message news:7C9C8887-29C0-4B4D-B1B1-6DD46CD8CE71@xxxxxx Quote: > > Thank you Gary, sorry I accidentally clicked No as to your answer helping > me. Maybe you can answer me back and I can click Yes. As to the virus > protection I am using One Care. Felt it best to stay with any and all > Microsoft products with Vista to eliminate any compatability issues. > > > "Gary VanderMolen" wrote: > Quote: >> For the first problem, hat type of error is often caused by interference >> from a non-compatible antivirus program. Which antivirus are you running? >> As a minimum, email scanning in the antivirus must be turned off. >> >> For the second problem, open Contacts, then right-click somewhere in that >> empty white space to the far right. Select Customize This Folder, >> click the little triangle. From the dropdown list select Contacts, >> then Apply, OK, then close the Contacts window and open it again. >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "Thomas Navin" <Thomas Navin@xxxxxx> wrote in message news:F3E033AD-A85D-4ABF-A8A7-DE3A021B7631@xxxxxx Quote: >> >I have suddenly developed two issues. 1. When I open Windows Mail, I now get >> > a security box asking for my ISP user name & password before the mail program >> > will operate, this is new. 2. When I open mail and click on the Contacts >> > Icon, instead of the contacts opening, I get a file folder of contacts and >> > must open from there, is new as well. >> > Thanks in advance for assistance |
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07-23-2008
| #6 (permalink) |
| | Re: Windows Mail & Contacts I can't duplicate what you are seeing, and I don't know what would cause that. Windows Mail has some unexplained problems with OneCare. I had OneCare myself until about 17 months ago, when I ditched it because of the unexplained problems. Rather than getting rid of OneCare, you should consider upgrading your Windows Mail to Windows Live Mail (WLM): http://get.live.com/wlmail/overview WLM is newer, has more features, and is more robust than Windows Mail. -- Gary VanderMolen, MS-MVP (Mail) "Thomas Navin" <ThomasNavin@xxxxxx> wrote in message news:8873A9C5-1B8B-40E6-9432-916DE5FA510B@xxxxxx Quote: >A to the issue with Contact, I tried your suggestion but I still get the > folder upon opening rather then my contacts. When I double click the Contacts > folder it opens with them. Whatever happened within the last two days altered > the the just double clicking on the Cotacts Icon in the toolbar and having > the Contacts folder open. > > "Gary VanderMolen" wrote: > Quote: >> For the first problem, hat type of error is often caused by interference >> from a non-compatible antivirus program. Which antivirus are you running? >> As a minimum, email scanning in the antivirus must be turned off. >> >> For the second problem, open Contacts, then right-click somewhere in that >> empty white space to the far right. Select Customize This Folder, >> click the little triangle. From the dropdown list select Contacts, >> then Apply, OK, then close the Contacts window and open it again. >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "Thomas Navin" <Thomas Navin@xxxxxx> wrote in message news:F3E033AD-A85D-4ABF-A8A7-DE3A021B7631@xxxxxx Quote: >> >I have suddenly developed two issues. 1. When I open Windows Mail, I now get >> > a security box asking for my ISP user name & password before the mail program >> > will operate, this is new. 2. When I open mail and click on the Contacts >> > Icon, instead of the contacts opening, I get a file folder of contacts and >> > must open from there, is new as well. >> > Thanks in advance for assistance |
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