HP Desktop--Vista Home Premium SP1. About 18 months old. All of a sudden
after opening Windows Vista Mail, only one Attachment will open. I have to
turnoff Windows Mail and turn it on again to open another attachment. I
recently added a Java update. Could this be the problem? or what?

That type of problem is often caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off.

--
Gary VanderMolen, MS-MVP (Mail)


"bobg" <bganon@xxxxxx> wrote in message news:49050E3E-7937-4DC9-93CB-77082FAA59BD@xxxxxx

> HP Desktop--Vista Home Premium SP1. About 18 months old. All of a sudden
> after opening Windows Vista Mail, only one Attachment will open. I have to
> turnoff Windows Mail and turn it on again to open another attachment. I
> recently added a Java update. Could this be the problem? or what?
>

I'm running Windows Defender, Spybot, Ad-aware and Spyware Blaster with the
Mozila Firewall disabled. These have been installed for many months...but I
did recently update Ad-Aware. Shall I try a System Restore point?

"Gary VanderMolen" <Gary@xxxxxx> wrote in message
news:uGlTDV07IHA.3692@xxxxxx
That type of problem is often caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off.

--
Gary VanderMolen, MS-MVP (Mail)


"bobg" <bganon@xxxxxx> wrote in message
news:49050E3E-7937-4DC9-93CB-77082FAA59BD@xxxxxx

> HP Desktop--Vista Home Premium SP1. About 18 months old. All of a sudden
> after opening Windows Vista Mail, only one Attachment will open. I have
> to
> turnoff Windows Mail and turn it on again to open another attachment. I
> recently added a Java update. Could this be the problem? or what?
>

My "automatic updates" show....Windows Defender 7/25/03, Windows Search
7/24/08, and Mail Junk Email Filter 7/24/08. Could these be the problem?

"bobg" <bganon@xxxxxx> wrote in message
news:5929D537-599B-4EDC-A5A2-66DD85C9D467@xxxxxx

> I'm running Windows Defender, Spybot, Ad-aware and Spyware Blaster with
> the Mozila Firewall disabled. These have been installed for many
> months...but I did recently update Ad-Aware. Shall I try a System Restore
> point?
>
> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
> news:uGlTDV07IHA.3692@xxxxxx
> That type of problem is often caused by interference from a non-
> compatible antivirus program. Which antivirus are you running?
> As a minimum, email scanning in the antivirus must be turned off.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "bobg" <bganon@xxxxxx> wrote in message
> news:49050E3E-7937-4DC9-93CB-77082FAA59BD@xxxxxx

>> HP Desktop--Vista Home Premium SP1. About 18 months old. All of a
>> sudden
>> after opening Windows Vista Mail, only one Attachment will open. I have
>> to
>> turnoff Windows Mail and turn it on again to open another attachment. I
>> recently added a Java update. Could this be the problem? or what?
>>

>

No, not likely. No one else has reported problems with those
particular updates.

--
Gary VanderMolen, MS-MVP (Mail)


"bobg" <bganon@xxxxxx> wrote in message news:EE8B67F5-43C6-4A9C-AD9C-4A5DDD97962F@xxxxxx

> My "automatic updates" show....Windows Defender 7/25/03, Windows Search
> 7/24/08, and Mail Junk Email Filter 7/24/08. Could these be the problem?
>
> "bobg" <bganon@xxxxxx> wrote in message
> news:5929D537-599B-4EDC-A5A2-66DD85C9D467@xxxxxx

>> I'm running Windows Defender, Spybot, Ad-aware and Spyware Blaster with
>> the Mozila Firewall disabled. These have been installed for many
>> months...but I did recently update Ad-Aware. Shall I try a System Restore
>> point?
>>
>> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
>> news:uGlTDV07IHA.3692@xxxxxx
>> That type of problem is often caused by interference from a non-
>> compatible antivirus program. Which antivirus are you running?
>> As a minimum, email scanning in the antivirus must be turned off.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "bobg" <bganon@xxxxxx> wrote in message
>> news:49050E3E-7937-4DC9-93CB-77082FAA59BD@xxxxxx

>>> HP Desktop--Vista Home Premium SP1. About 18 months old. All of a
>>> sudden
>>> after opening Windows Vista Mail, only one Attachment will open. I have
>>> to
>>> turnoff Windows Mail and turn it on again to open another attachment. I
>>> recently added a Java update. Could this be the problem? or what?
>>>

>>

>

System Restore may solve the immediate problem, but the
same problem is likely to pop up again in the future.

None of the security programs you mentioned are an antivirus.
Did you ever have a trial version of Norton or McAfee installed
on that computer?

--
Gary VanderMolen, MS-MVP (Mail)


"bobg" <bganon@xxxxxx> wrote in message news:5929D537-599B-4EDC-A5A2-66DD85C9D467@xxxxxx

> I'm running Windows Defender, Spybot, Ad-aware and Spyware Blaster with the
> Mozila Firewall disabled. These have been installed for many months...but I
> did recently update Ad-Aware. Shall I try a System Restore point?
>
> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
> news:uGlTDV07IHA.3692@xxxxxx
> That type of problem is often caused by interference from a non-
> compatible antivirus program. Which antivirus are you running?
> As a minimum, email scanning in the antivirus must be turned off.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "bobg" <bganon@xxxxxx> wrote in message
> news:49050E3E-7937-4DC9-93CB-77082FAA59BD@xxxxxx

>> HP Desktop--Vista Home Premium SP1. About 18 months old. All of a sudden
>> after opening Windows Vista Mail, only one Attachment will open. I have
>> to
>> turnoff Windows Mail and turn it on again to open another attachment. I
>> recently added a Java update. Could this be the problem? or what?
>>

>

Norton was origionally installed by HP...but I removed it immediately.
Thanks for the response. I'll diddle a little more with it and let you know
if I learn anything. Have a nice day. bobg

"Gary VanderMolen" <Gary@xxxxxx> wrote in message
news:eYRIJx07IHA.3260@xxxxxx
System Restore may solve the immediate problem, but the
same problem is likely to pop up again in the future.

None of the security programs you mentioned are an antivirus.
Did you ever have a trial version of Norton or McAfee installed
on that computer?

--
Gary VanderMolen, MS-MVP (Mail)


"bobg" <bganon@xxxxxx> wrote in message
news:5929D537-599B-4EDC-A5A2-66DD85C9D467@xxxxxx

> I'm running Windows Defender, Spybot, Ad-aware and Spyware Blaster with
> the
> Mozila Firewall disabled. These have been installed for many months...but
> I
> did recently update Ad-Aware. Shall I try a System Restore point?
>
> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
> news:uGlTDV07IHA.3692@xxxxxx
> That type of problem is often caused by interference from a non-
> compatible antivirus program. Which antivirus are you running?
> As a minimum, email scanning in the antivirus must be turned off.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "bobg" <bganon@xxxxxx> wrote in message
> news:49050E3E-7937-4DC9-93CB-77082FAA59BD@xxxxxx

>> HP Desktop--Vista Home Premium SP1. About 18 months old. All of a
>> sudden
>> after opening Windows Vista Mail, only one Attachment will open. I have
>> to
>> turnoff Windows Mail and turn it on again to open another attachment. I
>> recently added a Java update. Could this be the problem? or what?
>>

>

You probably did not remove it properly and some remnants are still on your computer.

Use the below tool from Symantec(Norton) to remove everything from that awful Norton correctly

http://service1.symantec.com/SUPPORT...05033108162039

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"bobg" <bganon@xxxxxx> wrote in message news:9D2AA4ED-591D-4EB2-B307-A910F4C4EFF9@xxxxxx

> Norton was origionally installed by HP...but I removed it immediately.
> Thanks for the response. I'll diddle a little more with it and let you know
> if I learn anything. Have a nice day. bobg
>
> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
> news:eYRIJx07IHA.3260@xxxxxx
> System Restore may solve the immediate problem, but the
> same problem is likely to pop up again in the future.
>
> None of the security programs you mentioned are an antivirus.
> Did you ever have a trial version of Norton or McAfee installed
> on that computer?
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "bobg" <bganon@xxxxxx> wrote in message
> news:5929D537-599B-4EDC-A5A2-66DD85C9D467@xxxxxx

>> I'm running Windows Defender, Spybot, Ad-aware and Spyware Blaster with
>> the
>> Mozila Firewall disabled. These have been installed for many months...but
>> I
>> did recently update Ad-Aware. Shall I try a System Restore point?
>>
>> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
>> news:uGlTDV07IHA.3692@xxxxxx
>> That type of problem is often caused by interference from a non-
>> compatible antivirus program. Which antivirus are you running?
>> As a minimum, email scanning in the antivirus must be turned off.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "bobg" <bganon@xxxxxx> wrote in message
>> news:49050E3E-7937-4DC9-93CB-77082FAA59BD@xxxxxx

>>> HP Desktop--Vista Home Premium SP1. About 18 months old. All of a
>>> sudden
>>> after opening Windows Vista Mail, only one Attachment will open. I have
>>> to
>>> turnoff Windows Mail and turn it on again to open another attachment. I
>>> recently added a Java update. Could this be the problem? or what?
>>>

>>

>

Finally fixed the problem. When AVG (Grisoft) was uninstalled, it left a
few folders behind. I had to use my "Administrator" permission to remove
them. Attachments are now working fine. Thanks to all who helped me. Very
much appreciated. bobg

"Peter Foldes" <okf22@xxxxxx> wrote in message
news:uAeS0Q17IHA.3724@xxxxxx
You probably did not remove it properly and some remnants are still on your
computer.

Use the below tool from Symantec(Norton) to remove everything from that
awful Norton correctly

http://service1.symantec.com/SUPPORT...05033108162039

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"bobg" <bganon@xxxxxx> wrote in message
news:9D2AA4ED-591D-4EB2-B307-A910F4C4EFF9@xxxxxx

> Norton was origionally installed by HP...but I removed it immediately.
> Thanks for the response. I'll diddle a little more with it and let you
> know
> if I learn anything. Have a nice day. bobg
>
> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
> news:eYRIJx07IHA.3260@xxxxxx
> System Restore may solve the immediate problem, but the
> same problem is likely to pop up again in the future.
>
> None of the security programs you mentioned are an antivirus.
> Did you ever have a trial version of Norton or McAfee installed
> on that computer?
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "bobg" <bganon@xxxxxx> wrote in message
> news:5929D537-599B-4EDC-A5A2-66DD85C9D467@xxxxxx

>> I'm running Windows Defender, Spybot, Ad-aware and Spyware Blaster with
>> the
>> Mozila Firewall disabled. These have been installed for many
>> months...but
>> I
>> did recently update Ad-Aware. Shall I try a System Restore point?
>>
>> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
>> news:uGlTDV07IHA.3692@xxxxxx
>> That type of problem is often caused by interference from a non-
>> compatible antivirus program. Which antivirus are you running?
>> As a minimum, email scanning in the antivirus must be turned off.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "bobg" <bganon@xxxxxx> wrote in message
>> news:49050E3E-7937-4DC9-93CB-77082FAA59BD@xxxxxx

>>> HP Desktop--Vista Home Premium SP1. About 18 months old. All of a
>>> sudden
>>> after opening Windows Vista Mail, only one Attachment will open. I have
>>> to
>>> turnoff Windows Mail and turn it on again to open another attachment. I
>>> recently added a Java update. Could this be the problem? or what?
>>>

>>

>