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| | #1 (permalink) |
| | 3 problems with Windows Mail Hello I have been using Windows Mail for a while. Since 31/7/08 I have been having problems with sent emails. The sent emails no longer appear in my "sent" box. I have checked tools/options/send and the box for "save copy of sent messages in the Sent Items folder is definately ticked. Also, I occassionally use my daughters laptop to access my emails. The emails that I have opened and viewed on the laptop do not appear when I log onto my PC. Is this normal? With MSN, I can open and view emails anywhere in the world, and can still see any viewed emails regardless of where I am logging on but this does not happen with my Windows Mail emails. Finally, I have just created a new email address and can receive emails but cannot send any (this applies to my new email address and my old one too). The "my server requires authentication" box is ticked. Any help would be very much appreciated. Thank you Sharon |
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| | #2 (permalink) |
| | Re: 3 problems with Windows Mail "Sharon" <Sharon@xxxxxx> wrote in message news:50DF6316-5248-4F3D-8A51-BE2061A84B64@xxxxxx Quote: > Hello > I have been using Windows Mail for a while. Since 31/7/08 I have been > having > problems with sent emails. The sent emails no longer appear in my "sent" > box. I have checked tools/options/send and the box for "save copy of sent > messages in the Sent Items folder is definately ticked. > Also, I occassionally use my daughters laptop to access my emails. The > emails that I have opened and viewed on the laptop do not appear when I > log > onto my PC. Is this normal? With MSN, I can open and view emails anywhere > in > the world, and can still see any viewed emails regardless of where I am > logging on but this does not happen with my Windows Mail emails. > Finally, I have just created a new email address and can receive emails > but > cannot send any (this applies to my new email address and my old one too). > The "my server requires authentication" box is ticked. > Any help would be very much appreciated. > Thank you > Sharon When viewing your mail folders, ensure that at view>current view, you are set to 'show all messages'? Please copy/paste any error messages that windows mail generates when you attempt to check your mail, into your reply to this thread. -- Regards Steve. MS-MVP. MAIL. [DTS] http://www.getsafeonline.org/ |
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| | #3 (permalink) |
| | Re: 3 problems with Windows Mail It's probably best to address only one problem at a time. The default for POP email clients is to delete messages from the server after downloading them. So, if both computers are checking the same email account, whichever one completes its email download first will make those emails unavailable to the second PC. To fix that problem, go to Tools, Accounts, select your mail account, Properties, Advanced, enable "Leave a copy of messages on server." Depending on how much server space your ISP allows, you may want to select one or both of the two associated 'remove' options. Repeat the above on the second computer. -- Gary VanderMolen, MS-MVP (Mail) "Sharon" <Sharon@xxxxxx> wrote in message news:50DF6316-5248-4F3D-8A51-BE2061A84B64@xxxxxx Quote: > Hello > I have been using Windows Mail for a while. Since 31/7/08 I have been having > problems with sent emails. The sent emails no longer appear in my "sent" > box. I have checked tools/options/send and the box for "save copy of sent > messages in the Sent Items folder is definately ticked. > Also, I occassionally use my daughters laptop to access my emails. The > emails that I have opened and viewed on the laptop do not appear when I log > onto my PC. Is this normal? With MSN, I can open and view emails anywhere in > the world, and can still see any viewed emails regardless of where I am > logging on but this does not happen with my Windows Mail emails. > Finally, I have just created a new email address and can receive emails but > cannot send any (this applies to my new email address and my old one too). > The "my server requires authentication" box is ticked. > Any help would be very much appreciated. > Thank you > Sharon |
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| | #4 (permalink) |
| | Re: 3 problems with Windows Mail Thanks for the reply Mac. I have checked view/current view and the "show all messages" option is already selected. I am not getting any error messages with regards to the 3 problems listed. Thanks Sharon "mac" wrote: Quote: > > "Sharon" <Sharon@xxxxxx> wrote in message > news:50DF6316-5248-4F3D-8A51-BE2061A84B64@xxxxxx Quote: > > Hello > > I have been using Windows Mail for a while. Since 31/7/08 I have been > > having > > problems with sent emails. The sent emails no longer appear in my "sent" > > box. I have checked tools/options/send and the box for "save copy of sent > > messages in the Sent Items folder is definately ticked. > > Also, I occassionally use my daughters laptop to access my emails. The > > emails that I have opened and viewed on the laptop do not appear when I > > log > > onto my PC. Is this normal? With MSN, I can open and view emails anywhere > > in > > the world, and can still see any viewed emails regardless of where I am > > logging on but this does not happen with my Windows Mail emails. > > Finally, I have just created a new email address and can receive emails > > but > > cannot send any (this applies to my new email address and my old one too). > > The "my server requires authentication" box is ticked. > > Any help would be very much appreciated. > > Thank you > > Sharon > You have had fun :-) > > When viewing your mail folders, ensure that at view>current view, you are > set to 'show all messages'? > > Please copy/paste any error messages that windows mail generates when you > attempt to check your mail, into your reply to this thread. > > > -- > Regards Steve. > MS-MVP. MAIL. [DTS] > http://www.getsafeonline.org/ > > > |
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| | #5 (permalink) |
| | Re: 3 problems with Windows Mail "Sharon" <Sharon@xxxxxx> wrote in message news:50DF6316-5248-4F3D-8A51-BE2061A84B64@xxxxxx Quote: > Hello > I have been using Windows Mail for a while. Since 31/7/08 I have been > having > problems with sent emails. The sent emails no longer appear in my "sent" > box. I have checked tools/options/send and the box for "save copy of sent > messages in the Sent Items folder is definately ticked. > Also, I occassionally use my daughters laptop to access my emails. The > emails that I have opened and viewed on the laptop do not appear when I > log > onto my PC. Is this normal? With MSN, I can open and view emails anywhere > in > the world, and can still see any viewed emails regardless of where I am > logging on but this does not happen with my Windows Mail emails. > Finally, I have just created a new email address and can receive emails > but > cannot send any (this applies to my new email address and my old one too). > The "my server requires authentication" box is ticked. > Any help would be very much appreciated. > Thank you > Sharon mailbox, do NOT forget to apply it to the Laptop when you next see it. When you do get the Laptop back apply the fix while it is "not connected to the Internet", since WM by default checks for new mail on start up, and it would clear the server again if online. Now the first and third problem? They contradict each other, in that if you have never been able to send mail from either of the accounts, then how would they arrive in the Sent Items folder? Are those mails still in the Outbox? If so? Try moving them ALL to your Drafts folder, if any will not move then you may need to download and install the following Hotfix from M$? Messages may be stuck in the Outbox when you use Windows Mail on a computer that is running Windows Vista http://support.microsoft.com/default.aspx/kb/941090 Try sending a new mail? Post the complete error message back here. If no messages are in your Outbox, or when you have moved them, please get back and tell us who your ISP is, (who you pay for internet access, or the bit after the @ in your email addresses). So that we can try to give you the correct settings for your mail provider. HTH? -- Regards Steve. MS-MVP : Mail. [DTS] UK. |
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