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Vista - can't reply or send e-mails

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Old 10-01-2008   #21 (permalink)
Merril


 
 

Re: can't send e-mails

now something happened when I was playing with the settings to try to get it
to work and a log in for dial up keeps popping up now. I don't have anything
in the dial up area. I have never dial a connection clicked. under LAN
settings there is nothing checked. I am using McAfee. see above message for
original error message, and that is the complete error message. PLease help
me, now I can't receive either due to this dial up thing!
Merril

"Gary VanderMolen" wrote:
Quote:

> Don't assume that your issue is identical to someone else's.
> If you would like some custom help, right-click on your error message,
> copy, then paste it into a reply here.
> We can't do much troubleshooting without that complete error message.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Anthony" <anthonyw717-news@xxxxxx> wrote in message news:78935F34-09DD-4F7D-85A2-134F8A8F1E38@xxxxxx
Quote:

> >I am having the same problem.
> > A lot of people are having the same problem.
> > I have been told its my antivirus (OneCare).
> > BUT A lot of people having this problem have different antivirus and
> > different ISP.
> > Since it seems that a lot of the posts I see say the problem started with in
> > the last few weeks (I think).
> > I am wondering if it was caused buy an update by Microsoft (but I don't know
> > this..just a guess).
> > Can you tell me what antivirus you are using?
> > Also if you find a solution can you let me know?
>

My System SpecsSystem Spec
Old 10-01-2008   #22 (permalink)
Gary VanderMolen


 
 

Re: can't send e-mails

Wrong port number. That server uses port 80 for SMTP instead of 25.

Don't ever turn off the Windows Firewall. Also, the only function of your
antivirus that needs turning off is any involvement with email.

If after correcting the port number you get a different error message,
you may need to uninstall your antivirus. More about that in my next
response.

--
Gary VanderMolen, MS-MVP (Mail)


"Merril" <Merril@xxxxxx> wrote in message news:61E9A466-6192-470C-B77E-512B2705B662@xxxxxx
Quote:

>I have copied and pasted the error message I am receiving, but here is is
> again:
>
> The connection to the server has failed. Subject 'Emailing: CWfrontdesk-1',
> Account: 'Merril', Server: 'smtpout.secureserver.net', Protocol: SMTP, Port:
> 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
> My computer is brand new. I only bought it Sunday. I have turned anit-virus
> programs off. I h ave turned off the Windows firewall. I have triple checked
> to make sure that all the E-mail server information is correct.
> For incoming I have pop.secureserver.net and for outgoing I have
> smtpout.secureserver.net .
> Is there any other info you need to help me?
>
> Thanks,
> Merril Lane
>
> "Merril" wrote:
>
Quote:

>> I am having the same problem. I have my E-mail account with godaddy. Below is
>> the error message I am receiving. I can receive E-mails. I cannot send them.
>> I can reply but then they don't go out of my outbox.
>>
>> Your server has unexpectedly terminated the connection. Possible causes for
>> this include server problems, network problems, or a long period of
>> inactivity. Subject 'Re: STINGRAY INVOICE - Account#: 2651', Account:
>> 'Merril', Server: 'smtpout.secureserver.net', Protocol: SMTP, Port: 80,
>> Secure(SSL): Yes, Error Number: 0x800CCC0F
My System SpecsSystem Spec
Old 10-01-2008   #23 (permalink)
Gary VanderMolen


 
 

Re: can't send e-mails

Go to Tools, Accounts, select your mail account, Properties, Connection.
What does it show for connection?
You must either leave that box unselected (in which case WM will use
whatever connection IE uses), or else select the Local Area Network.

Also, under Tools, Options, Connection, the first box should be checked,
and the second box unchecked.

McAfee antivirus is among the top three troublemakers for Windows Mail.
Sometimes it takes a while before symptoms start showing up.
First of all, turn off email scanning in McAfee, although that is seldom sufficient.

If the problem continues, the only way you can prove or disprove that
McAfee is the culprit is to uninstall it, followed by using their debris removal tool:
http://service.mcafee.com/FAQDocumen...107083&lc=1033

If you decide to replace McAfee, we can recommend a free antivirus
program which is more compatible with Windows Mail:

Instead of switching to a different antivirus, another option is to upgrade
to Windows Live Mail (WLM), which is more resistant to the adverse effects
of overly intrusive antivirus products: http://get.live.com/wlmail/overview

Even with WLM, you must disable email scanning in the antivirus,
for the reason explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"Merril" <Merril@xxxxxx> wrote in message news:0D779D0A-723D-4427-814C-8AA5B592E1E0@xxxxxx
Quote:

> now something happened when I was playing with the settings to try to get it
> to work and a log in for dial up keeps popping up now. I don't have anything
> in the dial up area. I have never dial a connection clicked. under LAN
> settings there is nothing checked. I am using McAfee. see above message for
> original error message, and that is the complete error message. PLease help
> me, now I can't receive either due to this dial up thing!
> Merril
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Don't assume that your issue is identical to someone else's.
>> If you would like some custom help, right-click on your error message,
>> copy, then paste it into a reply here.
>> We can't do much troubleshooting without that complete error message.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Anthony" <anthonyw717-news@xxxxxx> wrote in message news:78935F34-09DD-4F7D-85A2-134F8A8F1E38@xxxxxx
Quote:

>> >I am having the same problem.
>> > A lot of people are having the same problem.
>> > I have been told its my antivirus (OneCare).
>> > BUT A lot of people having this problem have different antivirus and
>> > different ISP.
>> > Since it seems that a lot of the posts I see say the problem started with in
>> > the last few weeks (I think).
>> > I am wondering if it was caused buy an update by Microsoft (but I don't know
>> > this..just a guess).
>> > Can you tell me what antivirus you are using?
>> > Also if you find a solution can you let me know?
>>
My System SpecsSystem Spec
Old 10-06-2008   #24 (permalink)
Merril


 
 

Re: can't send e-mails

Thank you Gary. I followed all your advice and it's working correctly, even
with McAfee.
Sincerely,
Merril

"Gary VanderMolen" wrote:
Quote:

> Go to Tools, Accounts, select your mail account, Properties, Connection.
> What does it show for connection?
> You must either leave that box unselected (in which case WM will use
> whatever connection IE uses), or else select the Local Area Network.
>
> Also, under Tools, Options, Connection, the first box should be checked,
> and the second box unchecked.
>
> McAfee antivirus is among the top three troublemakers for Windows Mail.
> Sometimes it takes a while before symptoms start showing up.
> First of all, turn off email scanning in McAfee, although that is seldom sufficient.
>
> If the problem continues, the only way you can prove or disprove that
> McAfee is the culprit is to uninstall it, followed by using their debris removal tool:
> http://service.mcafee.com/FAQDocumen...107083&lc=1033
>
> If you decide to replace McAfee, we can recommend a free antivirus
> program which is more compatible with Windows Mail:
>
> Instead of switching to a different antivirus, another option is to upgrade
> to Windows Live Mail (WLM), which is more resistant to the adverse effects
> of overly intrusive antivirus products: http://get.live.com/wlmail/overview
>
> Even with WLM, you must disable email scanning in the antivirus,
> for the reason explained here:
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Merril" <Merril@xxxxxx> wrote in message news:0D779D0A-723D-4427-814C-8AA5B592E1E0@xxxxxx
Quote:

> > now something happened when I was playing with the settings to try to get it
> > to work and a log in for dial up keeps popping up now. I don't have anything
> > in the dial up area. I have never dial a connection clicked. under LAN
> > settings there is nothing checked. I am using McAfee. see above message for
> > original error message, and that is the complete error message. PLease help
> > me, now I can't receive either due to this dial up thing!
> > Merril
> >
> > "Gary VanderMolen" wrote:
> >
Quote:

> >> Don't assume that your issue is identical to someone else's.
> >> If you would like some custom help, right-click on your error message,
> >> copy, then paste it into a reply here.
> >> We can't do much troubleshooting without that complete error message.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "Anthony" <anthonyw717-news@xxxxxx> wrote in message news:78935F34-09DD-4F7D-85A2-134F8A8F1E38@xxxxxx
> >> >I am having the same problem.
> >> > A lot of people are having the same problem.
> >> > I have been told its my antivirus (OneCare).
> >> > BUT A lot of people having this problem have different antivirus and
> >> > different ISP.
> >> > Since it seems that a lot of the posts I see say the problem started with in
> >> > the last few weeks (I think).
> >> > I am wondering if it was caused buy an update by Microsoft (but I don't know
> >> > this..just a guess).
> >> > Can you tell me what antivirus you are using?
> >> > Also if you find a solution can you let me know?
> >>
>
My System SpecsSystem Spec
Old 10-06-2008   #25 (permalink)
Gary VanderMolen


 
 

Re: can't send e-mails

You're very welcome. Thanks for reporting back.

--
Gary VanderMolen, MS-MVP (Mail)


"Merril" <Merril@xxxxxx> wrote in message news:69E20625-9080-4370-A26F-022E48532AC2@xxxxxx
Quote:

> Thank you Gary. I followed all your advice and it's working correctly, even
> with McAfee.
> Sincerely,
> Merril
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Go to Tools, Accounts, select your mail account, Properties, Connection.
>> What does it show for connection?
>> You must either leave that box unselected (in which case WM will use
>> whatever connection IE uses), or else select the Local Area Network.
>>
>> Also, under Tools, Options, Connection, the first box should be checked,
>> and the second box unchecked.
>>
>> McAfee antivirus is among the top three troublemakers for Windows Mail.
>> Sometimes it takes a while before symptoms start showing up.
>> First of all, turn off email scanning in McAfee, although that is seldom sufficient.
>>
>> If the problem continues, the only way you can prove or disprove that
>> McAfee is the culprit is to uninstall it, followed by using their debris removal tool:
>> http://service.mcafee.com/FAQDocumen...107083&lc=1033
>>
>> If you decide to replace McAfee, we can recommend a free antivirus
>> program which is more compatible with Windows Mail:
>>
>> Instead of switching to a different antivirus, another option is to upgrade
>> to Windows Live Mail (WLM), which is more resistant to the adverse effects
>> of overly intrusive antivirus products: http://get.live.com/wlmail/overview
>>
>> Even with WLM, you must disable email scanning in the antivirus,
>> for the reason explained here:
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Merril" <Merril@xxxxxx> wrote in message news:0D779D0A-723D-4427-814C-8AA5B592E1E0@xxxxxx
Quote:

>> > now something happened when I was playing with the settings to try to get it
>> > to work and a log in for dial up keeps popping up now. I don't have anything
>> > in the dial up area. I have never dial a connection clicked. under LAN
>> > settings there is nothing checked. I am using McAfee. see above message for
>> > original error message, and that is the complete error message. PLease help
>> > me, now I can't receive either due to this dial up thing!
>> > Merril
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Don't assume that your issue is identical to someone else's.
>> >> If you would like some custom help, right-click on your error message,
>> >> copy, then paste it into a reply here.
>> >> We can't do much troubleshooting without that complete error message.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "Anthony" <anthonyw717-news@xxxxxx> wrote in message news:78935F34-09DD-4F7D-85A2-134F8A8F1E38@xxxxxx
>> >> >I am having the same problem.
>> >> > A lot of people are having the same problem.
>> >> > I have been told its my antivirus (OneCare).
>> >> > BUT A lot of people having this problem have different antivirus and
>> >> > different ISP.
>> >> > Since it seems that a lot of the posts I see say the problem started with in
>> >> > the last few weeks (I think).
>> >> > I am wondering if it was caused buy an update by Microsoft (but I don't know
>> >> > this..just a guess).
>> >> > Can you tell me what antivirus you are using?
>> >> > Also if you find a solution can you let me know?
>> >>
>>

My System SpecsSystem Spec
Old 12-04-2008   #26 (permalink)
dungannon


 
 

RE: can't reply or send e-mails



"frances" wrote:
Quote:

> i can't send emails i can recieve them but can't reply or send them
My System SpecsSystem Spec
Old 12-04-2008   #27 (permalink)
dungannon


 
 

RE: can't reply or send e-mails



"frances" wrote:
Quote:

> i can't send emails i can recieve them but can't reply or send them
My System SpecsSystem Spec
Old 01-17-2009   #28 (permalink)
mb10


 
 

Re: can't reply or send e-mails

Im having a problem where i cant send any messages too. I have my gmail
account connected to my windows mail and im recieving all my mail but i cant
reply to it... if i log into gmail and reply it will work but i cant send
strait from my windows mail.

below is the error...

An unknown error has occurred. Subject 'Monday Game - MICEILE BARRETT',
Account: 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 25,
Secure(SSL): Yes, Error Number: 0x800CCC0B

"Gary VanderMolen" wrote:
Quote:

> Any error message when you try to send? If so, right-click on it,
> copy, then paste it into a reply here.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "frances" <frances@xxxxxx> wrote in message news:287BC5C9-695A-4CFA-889F-814235F0D08C@xxxxxx
Quote:

> >i can't send emails i can recieve them but can't reply or send them
>
My System SpecsSystem Spec
Old 01-17-2009   #29 (permalink)
Gary VanderMolen


 
 

Re: can't reply or send e-mails

Gmail uses port 465 instead of port 25. Make sure all your settings agree
with Gmail's setup instructions:
http://mail.google.com/support/bin/a...y?answer=86383

--
Gary VanderMolen, MS-MVP (Mail)


"mb10" <mb10@xxxxxx> wrote in message news:ED1A05DA-306A-48A4-BA7E-091171C214DD@xxxxxx
Quote:

> Im having a problem where i cant send any messages too. I have my gmail
> account connected to my windows mail and im recieving all my mail but i cant
> reply to it... if i log into gmail and reply it will work but i cant send
> strait from my windows mail.
>
> below is the error...
>
> An unknown error has occurred. Subject 'Monday Game - MICEILE BARRETT',
> Account: 'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 25,
> Secure(SSL): Yes, Error Number: 0x800CCC0B
My System SpecsSystem Spec
Old 04-16-2009   #30 (permalink)
zack


 
 

Re: can't reply or send e-mails

I am Having a problem I can recieve emails but I can't send them

"Gary VanderMolen" wrote:
Quote:

> So absolutely nothing happens when you click Send?
> Which antivirus are you running?
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "SAC" <SAC@xxxxxx> wrote in message news:2089381C-44AA-41A4-9414-B870DBBBBB7D@xxxxxx
Quote:

> > Me too!
> >
> > "GeorgeLL1" wrote:
> >
Quote:

> >> I have the same problem. There is no error message.
> >>
> >>
> >> "Gary VanderMolen" wrote:
> >>
> >> > Any error message when you try to send? If so, right-click on it,
> >> > copy, then paste it into a reply here.
> >> >
> >> > --
> >> > Gary VanderMolen, MS-MVP (Mail)
> >> >
> >> >
> >> > "frances" <frances@xxxxxx> wrote in message news:287BC5C9-695A-4CFA-889F-814235F0D08C@xxxxxx
> >> > >i can't send emails i can recieve them but can't reply or send them
> >> >
>
My System SpecsSystem Spec
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