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Vista - can't reply or send e-mails

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Old 08-07-2008   #1 (permalink)
frances


 
 

can't reply or send e-mails

i can't send emails i can recieve them but can't reply or send them

My System SpecsSystem Spec
Old 08-07-2008   #2 (permalink)
Gary VanderMolen


 
 

Re: can't reply or send e-mails

Any error message when you try to send? If so, right-click on it,
copy, then paste it into a reply here.

--
Gary VanderMolen, MS-MVP (Mail)


"frances" <frances@xxxxxx> wrote in message news:287BC5C9-695A-4CFA-889F-814235F0D08C@xxxxxx
Quote:

>i can't send emails i can recieve them but can't reply or send them
My System SpecsSystem Spec
Old 08-07-2008   #3 (permalink)
GeorgeLL1


 
 

Re: can't reply or send e-mails

I have the same problem. There is no error message.


"Gary VanderMolen" wrote:
Quote:

> Any error message when you try to send? If so, right-click on it,
> copy, then paste it into a reply here.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "frances" <frances@xxxxxx> wrote in message news:287BC5C9-695A-4CFA-889F-814235F0D08C@xxxxxx
Quote:

> >i can't send emails i can recieve them but can't reply or send them
>
My System SpecsSystem Spec
Old 08-07-2008   #4 (permalink)
SAC


 
 

Re: can't reply or send e-mails

Me too!

"GeorgeLL1" wrote:
Quote:

> I have the same problem. There is no error message.
>
>
> "Gary VanderMolen" wrote:
>
Quote:

> > Any error message when you try to send? If so, right-click on it,
> > copy, then paste it into a reply here.
> >
> > --
> > Gary VanderMolen, MS-MVP (Mail)
> >
> >
> > "frances" <frances@xxxxxx> wrote in message news:287BC5C9-695A-4CFA-889F-814235F0D08C@xxxxxx
Quote:

> > >i can't send emails i can recieve them but can't reply or send them
> >
My System SpecsSystem Spec
Old 08-07-2008   #5 (permalink)
Gary VanderMolen


 
 

Re: can't reply or send e-mails

So absolutely nothing happens when you click Send?
Which antivirus are you running?

--
Gary VanderMolen, MS-MVP (Mail)


"GeorgeLL1" <GeorgeLL1@xxxxxx> wrote in message news:E6C274CE-2104-4433-B273-1D493326B1BA@xxxxxx
Quote:

>I have the same problem. There is no error message.
>
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Any error message when you try to send? If so, right-click on it,
>> copy, then paste it into a reply here.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "frances" <frances@xxxxxx> wrote in message news:287BC5C9-695A-4CFA-889F-814235F0D08C@xxxxxx
Quote:

>> >i can't send emails i can recieve them but can't reply or send them
>>
My System SpecsSystem Spec
Old 08-07-2008   #6 (permalink)
Gary VanderMolen


 
 

Re: can't reply or send e-mails

So absolutely nothing happens when you click Send?
Which antivirus are you running?

--
Gary VanderMolen, MS-MVP (Mail)


"SAC" <SAC@xxxxxx> wrote in message news:2089381C-44AA-41A4-9414-B870DBBBBB7D@xxxxxx
Quote:

> Me too!
>
> "GeorgeLL1" wrote:
>
Quote:

>> I have the same problem. There is no error message.
>>
>>
>> "Gary VanderMolen" wrote:
>>
Quote:

>> > Any error message when you try to send? If so, right-click on it,
>> > copy, then paste it into a reply here.
>> >
>> > --
>> > Gary VanderMolen, MS-MVP (Mail)
>> >
>> >
>> > "frances" <frances@xxxxxx> wrote in message news:287BC5C9-695A-4CFA-889F-814235F0D08C@xxxxxx
>> > >i can't send emails i can recieve them but can't reply or send them
>> >
My System SpecsSystem Spec
Old 08-08-2008   #7 (permalink)
GeorgeLL1


 
 

Re: can't reply or send e-mails

correct...the send/receive messages window opens for barely a second and
closes...nothing else happens...am running norton 360 antivirus...no probems
prior to now...haven't changed anything or added any software either

"Gary VanderMolen" wrote:
Quote:

> So absolutely nothing happens when you click Send?
> Which antivirus are you running?
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "GeorgeLL1" <GeorgeLL1@xxxxxx> wrote in message news:E6C274CE-2104-4433-B273-1D493326B1BA@xxxxxx
Quote:

> >I have the same problem. There is no error message.
> >
> >
> > "Gary VanderMolen" wrote:
> >
Quote:

> >> Any error message when you try to send? If so, right-click on it,
> >> copy, then paste it into a reply here.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "frances" <frances@xxxxxx> wrote in message news:287BC5C9-695A-4CFA-889F-814235F0D08C@xxxxxx
> >> >i can't send emails i can recieve them but can't reply or send them
> >>
>
My System SpecsSystem Spec
Old 08-09-2008   #8 (permalink)
Gary VanderMolen


 
 

Re: can't reply or send e-mails

Norton antivirus is among the top three troublemakers for Windows Mail.
Symptoms often don't start until months later.
The only way you can prove or disprove that Norton is the culprit is to
uninstall it, followed by using their debris removal tool:
http://service1.symantec.com/Support...05033108162039

Another option is to upgrade to Windows Live Mail, which is more
resistant to the adverse effects of aggressive antivirus products:
http://get.live.com/wlmail/overview

In any case you must disable any antivirus email scanning, for the reason
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"GeorgeLL1" <GeorgeLL1@xxxxxx> wrote in message news:EB5D20C5-1FC0-4E31-AA2E-3238A0AD9471@xxxxxx
Quote:

> correct...the send/receive messages window opens for barely a second and
> closes...nothing else happens...am running norton 360 antivirus...no probems
> prior to now...haven't changed anything or added any software either
>
> "Gary VanderMolen" wrote:
>
Quote:

>> So absolutely nothing happens when you click Send?
>> Which antivirus are you running?
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "GeorgeLL1" <GeorgeLL1@xxxxxx> wrote in message news:E6C274CE-2104-4433-B273-1D493326B1BA@xxxxxx
Quote:

>> >I have the same problem. There is no error message.
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Any error message when you try to send? If so, right-click on it,
>> >> copy, then paste it into a reply here.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "frances" <frances@xxxxxx> wrote in message news:287BC5C9-695A-4CFA-889F-814235F0D08C@xxxxxx
>> >> >i can't send emails i can recieve them but can't reply or send them
>> >>
>>
My System SpecsSystem Spec
Old 08-10-2008   #9 (permalink)
Debbie Gagne


 
 

Re: can't reply or send e-mails

I cannot send any emails at all. I keep getting POP3 cannot be found. Please
help.


"Gary VanderMolen" <Gary@xxxxxx> wrote in message
news:e$sHUKQ%23IHA.4628@xxxxxx
So absolutely nothing happens when you click Send?
Which antivirus are you running?

--
Gary VanderMolen, MS-MVP (Mail)


"GeorgeLL1" <GeorgeLL1@xxxxxx> wrote in message
news:E6C274CE-2104-4433-B273-1D493326B1BA@xxxxxx
Quote:

>I have the same problem. There is no error message.
>
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Any error message when you try to send? If so, right-click on it,
>> copy, then paste it into a reply here.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "frances" <frances@xxxxxx> wrote in message
>> news:287BC5C9-695A-4CFA-889F-814235F0D08C@xxxxxx
Quote:

>> >i can't send emails i can recieve them but can't reply or send them
>>
My System SpecsSystem Spec
Old 08-10-2008   #10 (permalink)
Gary VanderMolen


 
 

Re: can't reply or send e-mails

"POP3" is not the correct name for a mail server. You get the correct
mail server names from your email service provider.
You used a Verizon.net email address. Is that your email service provider?

Unfortunately, Verizon has four different kinds of email service, so you
will have to pick out the one that applies to you:
http://www22.verizon.com/residentialhelp/

If you get an error message after following those instructions, copy it
and post it here.

--
Gary VanderMolen, MS-MVP (Mail)


"Debbie Gagne" <dtgagne@xxxxxx> wrote in message news:e9qr%23lv%23IHA.1184@xxxxxx
Quote:

>I cannot send any emails at all. I keep getting POP3 cannot be found. Please
> help.
My System SpecsSystem Spec
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