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08-09-2008
| #1 (permalink) |
| | cannot send or receive hi I just got a new computer and I set-up my e-mail account and it worked fine then. But now I am not able to send or receive this is the message I am getting please help thanks The connection to the server has failed. Account: 'pop.videotron.ca', Server: 'pop.videotron.ca', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E |
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08-09-2008
| #2 (permalink) |
| | RE: cannot send or receive I have same problem, would like an answer "Gemini" wrote: Quote: > hi > I just got a new computer and I set-up my e-mail account and it worked fine > then. But now I am not able to send or receive > > this is the message I am getting > please help > thanks > > The connection to the server has failed. Account: 'pop.videotron.ca', > Server: 'pop.videotron.ca', Protocol: POP3, Port: 110, Secure(SSL): No, > Socket Error: 10061, Error Number: 0x800CCC0E |
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08-09-2008
| #3 (permalink) |
| | Re: cannot send or receive That type of error is often caused by interference from a non- compatible antivirus program. Which antivirus are you running? As a minimum, email scanning in the antivirus must be turned off, although that may not be sufficient to eliminate all bad effects. For more information on why email scanning is bad, see http://thundercloud.net/infoave/tuto...ning/index.htm -- Gary VanderMolen, MS-MVP (Mail) "Gemini" <Gemini@xxxxxx> wrote in message news:B2082BF2-8173-40D6-BBDE-18C10CD7283E@xxxxxx Quote: > hi > I just got a new computer and I set-up my e-mail account and it worked fine > then. But now I am not able to send or receive > > this is the message I am getting > please help > thanks > > The connection to the server has failed. Account: 'pop.videotron.ca', > Server: 'pop.videotron.ca', Protocol: POP3, Port: 110, Secure(SSL): No, > Socket Error: 10061, Error Number: 0x800CCC0E |
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08-09-2008
| #4 (permalink) |
| | Re: cannot send or receive Right-click on the error message, copy, then paste it into a reply here. We can't do much troubleshooting without your complete error message. -- Gary VanderMolen, MS-MVP (Mail) "Mickey" <Mickey@xxxxxx> wrote in message news:BA8AE101-FA34-4B9E-9981-266251449423@xxxxxx Quote: >I have same problem, would like an answer > > "Gemini" wrote: > Quote: >> hi >> I just got a new computer and I set-up my e-mail account and it worked fine >> then. But now I am not able to send or receive >> >> this is the message I am getting >> please help >> thanks >> >> The connection to the server has failed. Account: 'pop.videotron.ca', >> Server: 'pop.videotron.ca', Protocol: POP3, Port: 110, Secure(SSL): No, >> Socket Error: 10061, Error Number: 0x800CCC0E |
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08-09-2008
| #5 (permalink) |
| | RE: cannot send or receive ME TOO! I'm on my second pot of coffee in two hours. Did you get any help? "Gemini" wrote: Quote: > hi > I just got a new computer and I set-up my e-mail account and it worked fine > then. But now I am not able to send or receive > > this is the message I am getting > please help > thanks > > The connection to the server has failed. Account: 'pop.videotron.ca', > Server: 'pop.videotron.ca', Protocol: POP3, Port: 110, Secure(SSL): No, > Socket Error: 10061, Error Number: 0x800CCC0E |
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08-09-2008
| #6 (permalink) |
| | Re: cannot send or receive I have turned off my e-mail protection but it is still giving me the same error I am running norton antivirus getting despret "Gary VanderMolen" wrote: Quote: > That type of error is often caused by interference from a non- > compatible antivirus program. Which antivirus are you running? > As a minimum, email scanning in the antivirus must be turned off, > although that may not be sufficient to eliminate all bad effects. > For more information on why email scanning is bad, see > http://thundercloud.net/infoave/tuto...ning/index.htm > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "Gemini" <Gemini@xxxxxx> wrote in message news:B2082BF2-8173-40D6-BBDE-18C10CD7283E@xxxxxx Quote: > > hi > > I just got a new computer and I set-up my e-mail account and it worked fine > > then. But now I am not able to send or receive > > > > this is the message I am getting > > please help > > thanks > > > > The connection to the server has failed. Account: 'pop.videotron.ca', > > Server: 'pop.videotron.ca', Protocol: POP3, Port: 110, Secure(SSL): No, > > Socket Error: 10061, Error Number: 0x800CCC0E |
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08-09-2008
| #7 (permalink) |
| | Re: cannot send or receive If you want custom help, post your complete error message, like Gemini did below. -- Gary VanderMolen, MS-MVP (Mail) "Kiwi" <Kiwi@xxxxxx> wrote in message news:0AE1F0FD-B295-45CD-88FF-7F53D02EF9A1@xxxxxx Quote: > ME TOO! I'm on my second pot of coffee in two hours. Did you get any help? > > "Gemini" wrote: > Quote: >> hi >> I just got a new computer and I set-up my e-mail account and it worked fine >> then. But now I am not able to send or receive >> >> this is the message I am getting >> please help >> thanks >> >> The connection to the server has failed. Account: 'pop.videotron.ca', >> Server: 'pop.videotron.ca', Protocol: POP3, Port: 110, Secure(SSL): No, >> Socket Error: 10061, Error Number: 0x800CCC0E |
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08-09-2008
| #8 (permalink) |
| | Re: cannot send or receive Norton antivirus is among the top three troublemakers for Windows Mail. Symptoms often don't start until months later. Also, turning off its email scanning is seldom sufficient. The only way you can prove or disprove that Norton is the culprit is to uninstall it, followed by using their debris removal tool: http://service1.symantec.com/Support...05033108162039 Another option is to upgrade to Windows Live Mail, which is more resistant to the adverse effects of aggressive antivirus products: http://get.live.com/wlmail/overview -- Gary VanderMolen, MS-MVP (Mail) "Gemini" <Gemini@xxxxxx> wrote in message news:14FEC044-DDC9-4B9B-8508-E6CCDB360A32@xxxxxx Quote: >I have turned off my e-mail protection but it is still giving me the same > error I am running norton antivirus > > getting despret > > "Gary VanderMolen" wrote: > Quote: >> That type of error is often caused by interference from a non- >> compatible antivirus program. Which antivirus are you running? >> As a minimum, email scanning in the antivirus must be turned off, >> although that may not be sufficient to eliminate all bad effects. >> For more information on why email scanning is bad, see >> http://thundercloud.net/infoave/tuto...ning/index.htm >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "Gemini" <Gemini@xxxxxx> wrote in message news:B2082BF2-8173-40D6-BBDE-18C10CD7283E@xxxxxx Quote: >> > hi >> > I just got a new computer and I set-up my e-mail account and it worked fine >> > then. But now I am not able to send or receive >> > >> > this is the message I am getting >> > please help >> > thanks >> > >> > The connection to the server has failed. Account: 'pop.videotron.ca', >> > Server: 'pop.videotron.ca', Protocol: POP3, Port: 110, Secure(SSL): No, >> > Socket Error: 10061, Error Number: 0x800CCC0E |
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08-09-2008
| #9 (permalink) |
| | Re: cannot send or receive Hey Gary VanderMolen you my freind are a savior thanks to you my e-mail account now works many thanks Gemini "Gary VanderMolen" wrote: Quote: > Norton antivirus is among the top three troublemakers for Windows Mail. > Symptoms often don't start until months later. Also, turning off its email > scanning is seldom sufficient. > The only way you can prove or disprove that Norton is the culprit is to > uninstall it, followed by using their debris removal tool: > http://service1.symantec.com/Support...05033108162039 > > Another option is to upgrade to Windows Live Mail, which is more > resistant to the adverse effects of aggressive antivirus products: > http://get.live.com/wlmail/overview > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "Gemini" <Gemini@xxxxxx> wrote in message news:14FEC044-DDC9-4B9B-8508-E6CCDB360A32@xxxxxx Quote: > >I have turned off my e-mail protection but it is still giving me the same > > error I am running norton antivirus > > > > getting despret > > > > "Gary VanderMolen" wrote: > > Quote: > >> That type of error is often caused by interference from a non- > >> compatible antivirus program. Which antivirus are you running? > >> As a minimum, email scanning in the antivirus must be turned off, > >> although that may not be sufficient to eliminate all bad effects. > >> For more information on why email scanning is bad, see > >> http://thundercloud.net/infoave/tuto...ning/index.htm > >> > >> -- > >> Gary VanderMolen, MS-MVP (Mail) > >> > >> > >> "Gemini" <Gemini@xxxxxx> wrote in message news:B2082BF2-8173-40D6-BBDE-18C10CD7283E@xxxxxx > >> > hi > >> > I just got a new computer and I set-up my e-mail account and it worked fine > >> > then. But now I am not able to send or receive > >> > > >> > this is the message I am getting > >> > please help > >> > thanks > >> > > >> > The connection to the server has failed. Account: 'pop.videotron.ca', > >> > Server: 'pop.videotron.ca', Protocol: POP3, Port: 110, Secure(SSL): No, > >> > Socket Error: 10061, Error Number: 0x800CCC0E > >> |
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08-09-2008
| #10 (permalink) |
| | Re: cannot send or receive You're very welcome. Which fix did the trick, upgrading to WLM? -- Gary VanderMolen, MS-MVP (Mail) "Gemini" <Gemini@xxxxxx> wrote in message news:C127653F-C495-452B-8937-266597439A4E@xxxxxx Quote: > Hey > > Gary VanderMolen you my freind are a savior thanks to you my e-mail account > now works > > many thanks > > Gemini > > "Gary VanderMolen" wrote: > Quote: >> Norton antivirus is among the top three troublemakers for Windows Mail. >> Symptoms often don't start until months later. Also, turning off its email >> scanning is seldom sufficient. >> The only way you can prove or disprove that Norton is the culprit is to >> uninstall it, followed by using their debris removal tool: >> http://service1.symantec.com/Support...05033108162039 >> >> Another option is to upgrade to Windows Live Mail, which is more >> resistant to the adverse effects of aggressive antivirus products: >> http://get.live.com/wlmail/overview >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "Gemini" <Gemini@xxxxxx> wrote in message news:14FEC044-DDC9-4B9B-8508-E6CCDB360A32@xxxxxx Quote: >> >I have turned off my e-mail protection but it is still giving me the same >> > error I am running norton antivirus >> > >> > getting despret >> > >> > "Gary VanderMolen" wrote: >> > >> >> That type of error is often caused by interference from a non- >> >> compatible antivirus program. Which antivirus are you running? >> >> As a minimum, email scanning in the antivirus must be turned off, >> >> although that may not be sufficient to eliminate all bad effects. >> >> For more information on why email scanning is bad, see >> >> http://thundercloud.net/infoave/tuto...ning/index.htm >> >> >> >> -- >> >> Gary VanderMolen, MS-MVP (Mail) >> >> >> >> >> >> "Gemini" <Gemini@xxxxxx> wrote in message news:B2082BF2-8173-40D6-BBDE-18C10CD7283E@xxxxxx >> >> > hi >> >> > I just got a new computer and I set-up my e-mail account and it worked fine >> >> > then. But now I am not able to send or receive >> >> > >> >> > this is the message I am getting >> >> > please help >> >> > thanks >> >> > >> >> > The connection to the server has failed. Account: 'pop.videotron.ca', >> >> > Server: 'pop.videotron.ca', Protocol: POP3, Port: 110, Secure(SSL): No, >> >> > Socket Error: 10061, Error Number: 0x800CCC0E >> >> |
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