Vista - 0x800CCC90, Error Number: 0x800CCC92

Account: 'mail.virgin.net', Server: 'mail.virgin.net', Protocol: POP3,
Server Response: '-ERR [IN-USE] Internal login failure. Refer to server log
for more information.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
Error Number: 0x800CCC92

Been using windows mail on my vista laptop for over a month with no problems
- tonight i logged on to find that a windows security box pops up asking me
to verify my username & password. I have entered the correct username and
password repeatedly without success but I can access other email accounts on
the same server without error.

Any suggestions?

There's nothing you can do from your end to fix it.
There is something wrong with the mailbox on the server.
Call customer service and ask them to reset the server mailbox.

--
Gary VanderMolen, MS-MVP (Mail)


"slw2305" <slw2305@xxxxxx> wrote in message news:02A95993-371B-482B-92A2-0EBF1E0E8A03@xxxxxx

Hi, do I get in touch with Windows mail customer service or my internet
provider?
Thanks so much.

"Gary VanderMolen" wrote:

There is no such thing as Windows Mail customer service.
The responders here can help you with problems internal to Windows
Mail, but we have no control over servers owned by the various mail
service providers.

Presumably you get billed monthly for your Internet service. There should
be a customer service phone number on that billing statement. Or you
can look on your ISP's website for 'contact us' information:
http://www.virginmedia.com/customers...al&app=contact

--
Gary VanderMolen, MS-MVP (Mail)


"grammah" <grammah@xxxxxx> wrote in message news:5DD2090B-6C75-4D0A-9A55-D6FA24238255@xxxxxx