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Vista - Unable to create new folders & save mail message rules

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Old 08-16-2008   #1 (permalink)
John413


 
 

Unable to create new folders & save mail message rules

Windows Mail will not allow me to create any new folders and message rules.

Although it looks as if I have created folders and rules within Windows
Mail, when the computer is restarted or shutdown and brought back up again,
the new folder and any mail or rules pertaining to it have not been saved.

I have many other rules and folders which are fine.

My System SpecsSystem Spec
Old 08-16-2008   #2 (permalink)
Gary VanderMolen


 
 

Re: Unable to create new folders & save mail message rules

Either your antivirus program or one of your other security programs
may be blocking writes to the registry. Changes can't be saved if
they can't be written to the registry.
Some of the security programs known to do this are:

Ad-Aware Ad-Watch
IBM Access Connections
Kaspersky
McAfee VirusScan or Antispyware
Norton AntiVirus
Spyware Blaster
Spybot> Tools> IE Tweaks
Spybot- Teatimer
Spysweeper
Spyware Doctor
Zone Alarm (free) 6.5, reported to be fixed in later versions.

--
Gary VanderMolen, MS-MVP (Mail)


"John413" <John413@xxxxxx> wrote in message news:55F23725-3452-4616-B965-4F6A54B6F8B5@xxxxxx
Quote:

> Windows Mail will not allow me to create any new folders and message rules.
>
> Although it looks as if I have created folders and rules within Windows
> Mail, when the computer is restarted or shutdown and brought back up again,
> the new folder and any mail or rules pertaining to it have not been saved.
>
> I have many other rules and folders which are fine.
My System SpecsSystem Spec
Old 08-16-2008   #3 (permalink)
mac


 
 

Re: Unable to create new folders & save mail message rules


"John413" <John413@xxxxxx> wrote in message
news:55F23725-3452-4616-B965-4F6A54B6F8B5@xxxxxx
Quote:

> Windows Mail will not allow me to create any new folders and message
> rules.
>
> Although it looks as if I have created folders and rules within Windows
> Mail, when the computer is restarted or shutdown and brought back up
> again,
> the new folder and any mail or rules pertaining to it have not been saved.
>
> I have many other rules and folders which are fine.
Looks like some program that you have installed, is protecting the Registry
from changes?

What did you install recently?


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/



My System SpecsSystem Spec
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