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Vista - can't send emails with window live!!!!

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Old 08-26-2008   #1 (permalink)
lani


 
 

can't send emails with window live!!!!

hi....i've been trying to send email on window live but i always receive
this message....The host 'SMTP' could not be found. Please verify that you
have entered the server name correctly.

Subject 'baby..'
Server: 'SMTP'
Windows Live Mail Error ID: 0x800CCC0D
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 11001
please i need help asap.....


My System SpecsSystem Spec
Old 08-26-2008   #2 (permalink)
Gary VanderMolen


 
 

Re: can't send emails with window live!!!!

"SMTP" is not a valid mail server name. You must obtain the
correct mail server name from your email service provider.
They will typically have a web page with email setup
instructions. If you need more help, tell us who your email
service provider is. I see you posted with a Hotmail address.
Is that your desired email address that you want to set up?
If so, delete that account in Windows Live Mail, and start a
new account setup (Tools, Accounts, New...), but this time
allow the wizard to set up the server info automatically.

Incidentally, future Windows Live Mail (WLM) questions should
be posted in the WLM newsgroup:

microsoft.public.windows.live.mail.desktop

--
Gary VanderMolen, MS-MVP (Mail)


"lani" <lanieliesa@xxxxxx> wrote in message news:%23HwNXBzBJHA.5012@xxxxxx
Quote:

> hi....i've been trying to send email on window live but i always receive
> this message....The host 'SMTP' could not be found. Please verify that you
> have entered the server name correctly.
>
> Subject 'baby..'
> Server: 'SMTP'
> Windows Live Mail Error ID: 0x800CCC0D
> Protocol: SMTP
> Port: 25
> Secure(SSL): No
> Socket Error: 11001
> please i need help asap.....
>
My System SpecsSystem Spec
Old 08-26-2008   #3 (permalink)
Imlexicog


 
 

Re: can't send emails with window live!!!!

Gary...

I've seen your responses to many questions, so maybe you can help me. I use
Windows Mail and last Friday it stopped sending out my messages. I've gone in
and re-done the outgoing account information, but to no avail.

Any thoughts on what might be going on?

Thanks.

"Gary VanderMolen" wrote:
Quote:

> "SMTP" is not a valid mail server name. You must obtain the
> correct mail server name from your email service provider.
> They will typically have a web page with email setup
> instructions. If you need more help, tell us who your email
> service provider is. I see you posted with a Hotmail address.
> Is that your desired email address that you want to set up?
> If so, delete that account in Windows Live Mail, and start a
> new account setup (Tools, Accounts, New...), but this time
> allow the wizard to set up the server info automatically.
>
> Incidentally, future Windows Live Mail (WLM) questions should
> be posted in the WLM newsgroup:
>
> microsoft.public.windows.live.mail.desktop
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "lani" <lanieliesa@xxxxxx> wrote in message news:%23HwNXBzBJHA.5012@xxxxxx
Quote:

> > hi....i've been trying to send email on window live but i always receive
> > this message....The host 'SMTP' could not be found. Please verify that you
> > have entered the server name correctly.
> >
> > Subject 'baby..'
> > Server: 'SMTP'
> > Windows Live Mail Error ID: 0x800CCC0D
> > Protocol: SMTP
> > Port: 25
> > Secure(SSL): No
> > Socket Error: 11001
> > please i need help asap.....
> >
>
My System SpecsSystem Spec
Old 08-26-2008   #4 (permalink)
Gary VanderMolen


 
 

Re: can't send emails with window live!!!!

Hard to say without more details. Do you get an error message when
you try to send? If so, right-click on the error message, copy, then paste
it into a reply here.
We can't do much troubleshooting without that complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


"Imlexicog" <Imlexicog@xxxxxx> wrote in message news:C5212DD0-C4E6-4A55-932D-D1A3C2362E43@xxxxxx
Quote:

> Gary...
>
> I've seen your responses to many questions, so maybe you can help me. I use
> Windows Mail and last Friday it stopped sending out my messages. I've gone in
> and re-done the outgoing account information, but to no avail.
>
> Any thoughts on what might be going on?
>
> Thanks.
My System SpecsSystem Spec
Old 08-26-2008   #5 (permalink)
Imlexicog


 
 

Re: can't send emails with window live!!!!

No error message...just a quick "checking for mail," it pulls the in mail and
goes off....

I'll have to keep searching....

thank you...


"Gary VanderMolen" wrote:
Quote:

> Hard to say without more details. Do you get an error message when
> you try to send? If so, right-click on the error message, copy, then paste
> it into a reply here.
> We can't do much troubleshooting without that complete error message.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Imlexicog" <Imlexicog@xxxxxx> wrote in message news:C5212DD0-C4E6-4A55-932D-D1A3C2362E43@xxxxxx
Quote:

> > Gary...
> >
> > I've seen your responses to many questions, so maybe you can help me. I use
> > Windows Mail and last Friday it stopped sending out my messages. I've gone in
> > and re-done the outgoing account information, but to no avail.
> >
> > Any thoughts on what might be going on?
> >
> > Thanks.
>
My System SpecsSystem Spec
Old 08-26-2008   #6 (permalink)
Gary VanderMolen


 
 

Re: can't send emails with window live!!!!

Sounds like you are doing a combined Send & Receive. To narrow the
problem down, click on the little down-arrow next to the Send/Recv button,
and select Send All. Does it do anything?

Are there messages sitting in the Outbox folder? If so, open the Outbox folder.
Move as many of the Outbox messages as you can to he Drafts folder. If any
won't move or can't be deleted, apply this Microsoft fix:

http://support.microsoft.com/kb/941090

Let us know if that fixed the problem.

--
Gary VanderMolen, MS-MVP (Mail)


"Imlexicog" <Imlexicog@xxxxxx> wrote in message news:3264186B-1A55-4301-95CB-595EBE309986@xxxxxx
Quote:

> No error message...just a quick "checking for mail," it pulls the in mail and
> goes off....
>
> I'll have to keep searching....
>
> thank you...
>
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Hard to say without more details. Do you get an error message when
>> you try to send? If so, right-click on the error message, copy, then paste
>> it into a reply here.
>> We can't do much troubleshooting without that complete error message.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Imlexicog" <Imlexicog@xxxxxx> wrote in message news:C5212DD0-C4E6-4A55-932D-D1A3C2362E43@xxxxxx
Quote:

>> > Gary...
>> >
>> > I've seen your responses to many questions, so maybe you can help me. I use
>> > Windows Mail and last Friday it stopped sending out my messages. I've gone in
>> > and re-done the outgoing account information, but to no avail.
>> >
>> > Any thoughts on what might be going on?
>> >
>> > Thanks.
>>
My System SpecsSystem Spec
Old 08-26-2008   #7 (permalink)
Don McLaren


 
 

Re: can't send emails with window live!!!!


Gary,

I just created my account with wlm. I can recieve emails but can't send out.
I have attempted with the help of my isp to reswolve this through the
accounts/propeties/servers routine to no avail. Please help!

Don

Here is the error:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'dmclaren@xxxxxx'. Subject 'Re: Why I
didn't Make the Olympics...', Account: 'pop.sourcecable.net', Server:
'smtp.sourcecable.net', Protocol: SMTP, Server Response: '504 5.5.2
<dmclaren@xxxxxx>: Sender address rejected: need fully-qualified address',
Port: 25, Secure(SSL): No, Server Error: 504, Error Number: 0x800CCC78
"Gary VanderMolen" wrote:
Quote:

> Sounds like you are doing a combined Send & Receive. To narrow the
> problem down, click on the little down-arrow next to the Send/Recv button,
> and select Send All. Does it do anything?
>
> Are there messages sitting in the Outbox folder? If so, open the Outbox folder.
> Move as many of the Outbox messages as you can to he Drafts folder. If any
> won't move or can't be deleted, apply this Microsoft fix:
>
> http://support.microsoft.com/kb/941090
>
> Let us know if that fixed the problem.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Imlexicog" <Imlexicog@xxxxxx> wrote in message news:3264186B-1A55-4301-95CB-595EBE309986@xxxxxx
Quote:

> > No error message...just a quick "checking for mail," it pulls the in mail and
> > goes off....
> >
> > I'll have to keep searching....
> >
> > thank you...
> >
> >
> > "Gary VanderMolen" wrote:
> >
Quote:

> >> Hard to say without more details. Do you get an error message when
> >> you try to send? If so, right-click on the error message, copy, then paste
> >> it into a reply here.
> >> We can't do much troubleshooting without that complete error message.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "Imlexicog" <Imlexicog@xxxxxx> wrote in message news:C5212DD0-C4E6-4A55-932D-D1A3C2362E43@xxxxxx
> >> > Gary...
> >> >
> >> > I've seen your responses to many questions, so maybe you can help me. I use
> >> > Windows Mail and last Friday it stopped sending out my messages. I've gone in
> >> > and re-done the outgoing account information, but to no avail.
> >> >
> >> > Any thoughts on what might be going on?
> >> >
> >> > Thanks.
> >>
>
My System SpecsSystem Spec
Old 08-26-2008   #8 (permalink)
Gary VanderMolen


 
 

Re: can't send emails with window live!!!!

Thanks for including the complete error message. It makes my job
so much easier. :-)
The problem is that dmclaren@xxxxxx is not a complete email address.
The last part should be @quickclic.net.
--
Gary VanderMolen, MS-MVP (Mail)


"Don McLaren" <Don McLaren@xxxxxx> wrote in message news:C757C2A5-AD71-4EEB-821A-2C70F305D0B6@xxxxxx
Quote:

>
> Gary,
>
> I just created my account with wlm. I can recieve emails but can't send out.
> I have attempted with the help of my isp to reswolve this through the
> accounts/propeties/servers routine to no avail. Please help!
>
> Don
>
> Here is the error:
>
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was 'dmclaren@xxxxxx'. Subject 'Re: Why I
> didn't Make the Olympics...', Account: 'pop.sourcecable.net', Server:
> 'smtp.sourcecable.net', Protocol: SMTP, Server Response: '504 5.5.2
> <dmclaren@xxxxxx>: Sender address rejected: need fully-qualified address',
> Port: 25, Secure(SSL): No, Server Error: 504, Error Number: 0x800CCC78
My System SpecsSystem Spec
Old 08-26-2008   #9 (permalink)
Imlexicog


 
 

Re: can't send emails with window live!!!!

Bingo! It worked. Very nicely done and I truly appreciate it. I was ready to
start doing reinstallations and all kinds of scary things that I don't know
anything about.

Thanks so much.

Susan

"Gary VanderMolen" wrote:
Quote:

> Sounds like you are doing a combined Send & Receive. To narrow the
> problem down, click on the little down-arrow next to the Send/Recv button,
> and select Send All. Does it do anything?
>
> Are there messages sitting in the Outbox folder? If so, open the Outbox folder.
> Move as many of the Outbox messages as you can to he Drafts folder. If any
> won't move or can't be deleted, apply this Microsoft fix:
>
> http://support.microsoft.com/kb/941090
>
> Let us know if that fixed the problem.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Imlexicog" <Imlexicog@xxxxxx> wrote in message news:3264186B-1A55-4301-95CB-595EBE309986@xxxxxx
Quote:

> > No error message...just a quick "checking for mail," it pulls the in mail and
> > goes off....
> >
> > I'll have to keep searching....
> >
> > thank you...
> >
> >
> > "Gary VanderMolen" wrote:
> >
Quote:

> >> Hard to say without more details. Do you get an error message when
> >> you try to send? If so, right-click on the error message, copy, then paste
> >> it into a reply here.
> >> We can't do much troubleshooting without that complete error message.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "Imlexicog" <Imlexicog@xxxxxx> wrote in message news:C5212DD0-C4E6-4A55-932D-D1A3C2362E43@xxxxxx
> >> > Gary...
> >> >
> >> > I've seen your responses to many questions, so maybe you can help me. I use
> >> > Windows Mail and last Friday it stopped sending out my messages. I've gone in
> >> > and re-done the outgoing account information, but to no avail.
> >> >
> >> > Any thoughts on what might be going on?
> >> >
> >> > Thanks.
> >>
>
My System SpecsSystem Spec
Old 08-26-2008   #10 (permalink)
Don McLaren


 
 

Re: can't send emails with window live!!!!

Tried that. In all the locations where it shows my e-mail is listed as
dmclaren@xxxxxx

"Gary VanderMolen" wrote:
Quote:

> Thanks for including the complete error message. It makes my job
> so much easier. :-)
> The problem is that dmclaren@xxxxxx is not a complete email address.
> The last part should be @quickclic.net.
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Don McLaren" <Don McLaren@xxxxxx> wrote in message news:C757C2A5-AD71-4EEB-821A-2C70F305D0B6@xxxxxx
Quote:

> >
> > Gary,
> >
> > I just created my account with wlm. I can recieve emails but can't send out.
> > I have attempted with the help of my isp to reswolve this through the
> > accounts/propeties/servers routine to no avail. Please help!
> >
> > Don
> >
> > Here is the error:
> >
> > The message could not be sent. The authentication setting might not be
> > correct for your outgoing e-mail [SMTP] server. For help solving this
> > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> > "I'm having problems sending e-mail" section. If you need help determining
> > the proper server settings, please contact your e-mail service provider.
> >
> > The rejected e-mail address was 'dmclaren@xxxxxx'. Subject 'Re: Why I
> > didn't Make the Olympics...', Account: 'pop.sourcecable.net', Server:
> > 'smtp.sourcecable.net', Protocol: SMTP, Server Response: '504 5.5.2
> > <dmclaren@xxxxxx>: Sender address rejected: need fully-qualified address',
> > Port: 25, Secure(SSL): No, Server Error: 504, Error Number: 0x800CCC78
>
My System SpecsSystem Spec
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