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| | #1 (permalink) |
| | windows live mail/microsoft word crashes while sending email Hi, everytime I try to/am in the process of sending an email out using microsoft word 2000, it crashes. sometimes the email will actually get sent out. sometimes it won't. but I'll always see it in my windows live mail 'sent items' folder. Then I have the option of 'closing the program' or 'check onlien for a solution and close', i choose the latter but nothing happens and the program just closes. Anyone know how to fix this? Thanks in advance. here are the details: Problem signature: Problem Event Name: APPCRASH Application Name: WINWORD.EXE Application Version: 9.0.0.2717 Application Timestamp: 36f08fb3 Fault Module Name: msoe.dll Fault Module Version: 6.0.6001.18000 Fault Module Timestamp: 4791a6f6 Exception Code: c0000005 Exception Offset: 00075594 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 4105 Additional Information 1: fb43 Additional Information 2: 396cb7117392e160457357cf3b6ace1a Additional Information 3: 33b6 Additional Information 4: 30f89fda06c275281bd3127dff0c19dc |
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| | #2 (permalink) |
| | Re: windows live mail/microsoft word crashes while sending email Word 2000 is not fully compatible with Vista. Beginning with Office 2003, the newer Office apps are fully compatible. Are you using Word to create an attachment to be sent via email? If so, the more compatible procedure is to save the Word document, close Word, then open Windows Mail, and attach the Word document file. -- Gary VanderMolen, MS-MVP (Mail) "lsn09" <lsn09@xxxxxx> wrote in message news:A357C0E8-A38E-4FD1-8585-4F8EB626995B@xxxxxx Quote: > Hi, > everytime I try to/am in the process of sending an email out using microsoft > word 2000, it crashes. sometimes the email will actually get sent out. > sometimes it won't. but I'll always see it in my windows live mail 'sent > items' folder. > Then I have the option of 'closing the program' or 'check onlien for a > solution and close', i choose the latter but nothing happens and the program > just closes. Anyone know how to fix this? Thanks in advance. > here are the details: > Problem signature: > Problem Event Name: APPCRASH > Application Name: WINWORD.EXE > Application Version: 9.0.0.2717 > Application Timestamp: 36f08fb3 > Fault Module Name: msoe.dll > Fault Module Version: 6.0.6001.18000 > Fault Module Timestamp: 4791a6f6 > Exception Code: c0000005 > Exception Offset: 00075594 > OS Version: 6.0.6001.2.1.0.768.3 > Locale ID: 4105 > Additional Information 1: fb43 > Additional Information 2: 396cb7117392e160457357cf3b6ace1a > Additional Information 3: 33b6 > Additional Information 4: 30f89fda06c275281bd3127dff0c19dc |
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| | #3 (permalink) |
| | Re: windows live mail/microsoft word crashes while sending email Thanks a lot for all your help. Really appreciate it. I guess not being fully compatible with Vista explains a lot about why I have other problems with Word 2000! I will probably get a newer version, thanks again! "Gary VanderMolen" wrote: Quote: > Community Message Not Available |
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| | #4 (permalink) |
| | Re: windows live mail/microsoft word crashes while sending email You're very welcome. -- Gary VanderMolen, MS-MVP (Mail) "lsn09" <lsn09@xxxxxx> wrote in message news:8F05F71E-A81B-4F5C-85AA-85D77CCA2FD6@xxxxxx Quote: > Thanks a lot for all your help. Really appreciate it. I guess not being > fully compatible with Vista explains a lot about why I have other problems > with Word 2000! I will probably get a newer version, thanks again! > > "Gary VanderMolen" wrote: > Quote: >> Community Message Not Available |
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