I've now discussed this with Comcast. Five contacts, five people, five
answers, lots of time waiting. #4 said they de-activated my account, then
re-activated it while I was on the phone with them & it would be just fine
now. It is not! When I called back, #5 told me it is strictly a Microsoft
problem with Windows Mail and I must contact Microsoft. I truly believe, as
you say, it is a Comcast error. Do I just call back repeatedly until I get
someone who knows what they are doing? This is so frustrating!!
"Gary VanderMolen" wrote:
> There is nothing you can do in Windows Mail to fix this problem.
> It is strictly a Comcast error.
> Gary VanderMolen, MS-MVP (Mail)
> "shagen18" <shagen18@xxxxxx> wrote in message news92768AA-D9A5-4214-BFF2-BB1AF9304E5C@xxxxxx
> > Lately when people send me email many of them are telling me they have
> > received a message saying the mail was undeliverable. However, I have
> > actually been receiving the very mail they think I didn't get. This started
> > after Comcast took over Insight broadband and our services were switched. I
> > have gone into tools > accounts and made sure only the correct current
> > address is there. I have made sure my contact list is current. This
> > 'undeliverable' messge is not consistent with whose mail it sends back. I
> > have not called Comcast yet. I know that attempt at a solution is iffy at
> > best. I will appreciate suggestions.