You failed to tell me which antivirus you have.
Some of them (particularly McAfee, Norton, and Trend Micro) can cause
problems in Windows Mail even when their email scanning is turned off.
I already gave you the escalation steps you can take if the same problem
1. In a worst case scenario, your antivirus may need to be uninstalled
(assuming you want to stay with Windows Mail). We can recommend
a free replacement antivirus that is more compatible.
2. If turning off the email scanning function does not resolve your problem,
an alternative solution is to upgrade to Windows Live Mail, because it is less
prone to suffering bad effects from overly intrusive antivirus programs.
Gary VanderMolen, MS-MVP (Mail)
"Ty McConnell" <TyMcConnell@xxxxxx> wrote in message news:9C951031-CD02-4174-9D3E-354D8F38FDD6@xxxxxx
> Thanks for getting back to me, Mr. VanderMolen.
> However, please note that I've already disconnected my e-mail anti-virus
> scanner from my computer on the advice of someone at Microsoft communities.
> So, apparently, that's not where the problem is.
> Yesterday's e-mail problem corrected itself within a few minutes.
> But I'd appreciate any further thoughts you might have should this problem
> arise again.
> Thanks for your attention.
> "Gary VanderMolen" wrote:
>> That type of error is often caused by interference from a non-
>> compatible antivirus program. Which antivirus are you running?
>> As a minimum, email scanning in the antivirus must be turned off,
>> although that may not be sufficient to eliminate all bad effects.
>> In a worst case scenario, your antivirus may need to be uninstalled.
>> If turning off the email scanning function does not resolve your problem,
>> consider upgrading to Windows Live Mail, because it is less prone to
>> suffering bad effects from overly intrusive antivirus programs.
>> Email scanning in any antivirus must be disabled, for reasons
>> explained here:
>> Gary VanderMolen, MS-MVP (Mail)
>> "Ty McConnell" <TyMcConnell@xxxxxx> wrote in message news:3CC9B7F8-9335-403D-8236-A2B4F2F8C57E@xxxxxx
>> > This morning I've received the following error message at Windows Mail:
>> > Your server has unexpectedly terminated the connection. Possible causes for
>> > this include server problems, network problems, or a long period of
>> > inactivity. Account: 'pop-server.nyc.rr.com', Server:
>> > 'pop-server.nyc.rr.com', Protocol: POP3, Port: 110, Secure (SSL): No, Error
>> > Number: 0x800CCC0F
>> > How do I fix this?