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Vista - 0x8000ffff <-- When i Try installing Windows Live messenger..?

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Old 09-20-2008   #1 (permalink)
Tom beck


 
 

0x8000ffff <-- When i Try installing Windows Live messenger..?

When i Try And Install Windows Live 8.1 For My Windows Vista PC It Says..

There Was A Problem with this Installation.Windows Live Suite Was Not
Installed.
System Error Details :
Code : 0x8000ffff
Description : Catastrophic Error

My System SpecsSystem Spec
Old 09-20-2008   #2 (permalink)
Peter Foldes


 
 

Re: 0x8000ffff <-- When i Try installing Windows Live messenger..?

Tom

Office XP SP3 installed or did you try to install at one time.

This error suggests a Office XP SP3 issue

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Tom beck" <Tom beck@xxxxxx> wrote in message news:A651B031-49C8-4955-BA6E-74104ED0EC06@xxxxxx
Quote:

> When i Try And Install Windows Live 8.1 For My Windows Vista PC It Says..
>
> There Was A Problem with this Installation.Windows Live Suite Was Not
> Installed.
> System Error Details :
> Code : 0x8000ffff
> Description : Catastrophic Error
My System SpecsSystem Spec
Old 09-20-2008   #3 (permalink)
Peter Foldes


 
 

Re: 0x8000ffff <-- When i Try installing Windows Live messenger..?


posted to the live messenger group via crosspost
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Tom beck" <Tom beck@xxxxxx> wrote in message news:A651B031-49C8-4955-BA6E-74104ED0EC06@xxxxxx
Quote:

> When i Try And Install Windows Live 8.1 For My Windows Vista PC It Says..
>
> There Was A Problem with this Installation.Windows Live Suite Was Not
> Installed.
> System Error Details :
> Code : 0x8000ffff
> Description : Catastrophic Error
My System SpecsSystem Spec
Old 09-20-2008   #4 (permalink)
Jonathan Kay [MVP]


 
 

Re: 0x8000ffff <-- When i Try installing Windows Live messenger..?

Greetings,

Basically it's trying to load a component that isn't there. I reproduced something similar
recently and didn't have any luck actually debugging what it was looking for using standard
tools (procmon, etc.) although I did end up figuring it out. Unfortunately it won't relate
to this Live Installer problem.

The quickest way to install Messenger would be to just download and install Messenger
directly from its MSI:
http://messenger.jonathankay.com/redir/wlm85.asp

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Peter Foldes" <okf22@xxxxxx> wrote in message
news:up1dmIxGJHA.1160@xxxxxx
Quote:

>
> posted to the live messenger group via crosspost
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Tom beck" <Tom beck@xxxxxx> wrote in message
> news:A651B031-49C8-4955-BA6E-74104ED0EC06@xxxxxx
Quote:

>> When i Try And Install Windows Live 8.1 For My Windows Vista PC It Says..
>>
>> There Was A Problem with this Installation.Windows Live Suite Was Not
>> Installed.
>> System Error Details :
>> Code : 0x8000ffff
>> Description : Catastrophic Error

My System SpecsSystem Spec
Old 10-01-2008   #5 (permalink)


Vista Home Premium 32bit
 
 

Re: 0x8000ffff <-- When i Try installing Windows Live messenger..?

jonathan, when i try to do what you suggest everything is ok until a message shows up which just says " your computer has a newer version of windows live messenger than the one you are trying to istall. to install an older version, first remove the current version (click start, settings, control panel, add or remove, windows live messenger), and then run this set up again"
the real problem is that i don't have any kind of messenger in my pc! what's going on? i have downloaded beta the newest one but i removed it... when i try to install it again from msn.com i get the 0x8000ffff message and then the thing i just discribed you! christ, that means that i won't be able to have messenger or the entire windows live suite in my pc ever again?? that's terrible! pleaaaaaaaaase help me if you can
My System SpecsSystem Spec
Old 10-02-2008   #6 (permalink)
Confucious


 
 

Re: 0x8000ffff <-- When i Try installing Windows Live messenger..?



"Jonathan Kay [MVP]" wrote:
Quote:

> The quickest way to install Messenger would be to just download and install Messenger
> directly from its MSI:
> http://messenger.jonathankay.com/redir/wlm85.asp
>
Having just failed miserably to get beta 2009 to run on a Vista machine, I
couldn't revert back to an older version - I kept getting error 0x8000ffff

Following your link and installing the MSI has worked - at least I can now
access messenger even if it's not the latest Beta!

Many thanks
My System SpecsSystem Spec
Old 10-02-2008   #7 (permalink)
Jonathan Kay [MVP]


 
 

Re: 0x8000ffff <-- When i Try installing Windows Live messenger..?

Hi,

Glad to hear it

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Confucious" <Confucious@xxxxxx> wrote in message
news:7056A1B0-00A1-4EC9-A882-80A78D7A15F3@xxxxxx
Quote:

>
>
> "Jonathan Kay [MVP]" wrote:
>
Quote:

>> The quickest way to install Messenger would be to just download and install Messenger
>> directly from its MSI:
>> http://messenger.jonathankay.com/redir/wlm85.asp
>>
>
> Having just failed miserably to get beta 2009 to run on a Vista machine, I
> couldn't revert back to an older version - I kept getting error 0x8000ffff
>
> Following your link and installing the MSI has worked - at least I can now
> access messenger even if it's not the latest Beta!
>
> Many thanks

My System SpecsSystem Spec
Old 10-03-2008   #8 (permalink)


Vista Home Premium 32bit
 
 

Re: 0x8000ffff <-- When i Try installing Windows Live messenger..?

hey jonathan please help me too if you know a kind of solution to my problem
My System SpecsSystem Spec
Old 10-05-2008   #9 (permalink)
SteveB


 
 

RE: 0x8000ffff <-- When i Try installing Windows Live messenger..?

I'm getting the same error

System Error Details :
Code : 0x8000ffff
Description : Catastrophic Error

When I attempt to install WindowsLive on my Vista 64 machine. No issues with
the WinXP dual boot side.
My System SpecsSystem Spec
Old 10-05-2008   #10 (permalink)
Gary VanderMolen


 
 

Re: 0x8000ffff <-- When i Try installing Windows Live messenger..?

You should post that issue in the Windows Live Messenger newsgroup:

http://www.microsoft.com/communities...live.messenger


--
Gary VanderMolen, MS-MVP (Mail)


"SteveB" <SteveB@xxxxxx> wrote in message news:B1CA5640-18B3-454B-9B28-33CB48404B3B@xxxxxx
Quote:

> I'm getting the same error
>
> System Error Details :
> Code : 0x8000ffff
> Description : Catastrophic Error
>
> When I attempt to install WindowsLive on my Vista 64 machine. No issues with
> the WinXP dual boot side.

My System SpecsSystem Spec
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