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Vista - Can't send/receive!!

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Old 09-23-2008   #1 (permalink)
Help!


 
 

Can't send/receive!!

Hi, out of the blue I am now being asked to enter in my username and password
when I go into windows mail - how can I fix!!


Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3,
Server Response: '-ERR [AUTH] Username and password not accepted.', Port:
995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92

My System SpecsSystem Spec
Old 09-23-2008   #2 (permalink)
computer novice


 
 

RE: Can't send/receive!!



"Help!" wrote:
Quote:

> Hi, out of the blue I am now being asked to enter in my username and password
> when I go into windows mail - how can I fix!!
>
>
> Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3,
> Server Response: '-ERR [AUTH] Username and password not accepted.', Port:
> 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92
My System SpecsSystem Spec
Old 09-23-2008   #3 (permalink)
Mark


 
 

RE: Can't send/receive!!

Can whoever is kind enough to help this person please help me as well. Same
issue but I am told my User name/User Password invalid. Thanks!! I'm
desperate.
--
Mark


"Help!" wrote:
Quote:

> Hi, out of the blue I am now being asked to enter in my username and password
> when I go into windows mail - how can I fix!!
>
>
> Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3,
> Server Response: '-ERR [AUTH] Username and password not accepted.', Port:
> 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92
My System SpecsSystem Spec
Old 09-23-2008   #4 (permalink)
Hal Hostetler [MVP-P/I]


 
 

Re: Can't send/receive!!

I seriously doubt its the same issue, probably a very similar issue unless
you're using the same ISP. The same question applies, do you have an
antivirus application installed that is setup to scan your email?

Hal
--
Hal Hostetler, CPBE -- hhh@xxxxxx
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Mark" <Mark@xxxxxx> wrote in message
news:9BFC7E9C-4688-4C4A-AAF3-5D0EF9F0E11D@xxxxxx
Quote:

> Can whoever is kind enough to help this person please help me as well.
> Same
> issue but I am told my User name/User Password invalid. Thanks!! I'm
> desperate.
> --
> Mark
>
>
> "Help!" wrote:
>
Quote:

>> Hi, out of the blue I am now being asked to enter in my username and
>> password
>> when I go into windows mail - how can I fix!!
>>
>>
>> Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol:
>> POP3,
>> Server Response: '-ERR [AUTH] Username and password not accepted.', Port:
>> 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92
My System SpecsSystem Spec
Old 09-23-2008   #5 (permalink)
Hal Hostetler [MVP-P/I]


 
 

Re: Can't send/receive!!

Do you have an antivirus application installed that is setup to scan your
email?

Hal
--
Hal Hostetler, CPBE -- hhh@xxxxxx
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Help!" <Help!@discussions.microsoft.com> wrote in message
news:9646E8EB-1038-45F8-A7CB-9E50E9665904@xxxxxx
Quote:

> Hi, out of the blue I am now being asked to enter in my username and
> password
> when I go into windows mail - how can I fix!!
>
>
> Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3,
> Server Response: '-ERR [AUTH] Username and password not accepted.', Port:
> 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92
My System SpecsSystem Spec
Old 09-23-2008   #6 (permalink)
Gary VanderMolen


 
 

Re: Can't send/receive!!

Unless your error message is completely identical to the one below,
including the mail server name, there is no guarantee that your issue
has the same cause. If you would like custom help, right-click on your
error message, copy, then paste it into a reply here.
We can't do much troubleshooting without that complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


"Mark" <Mark@xxxxxx> wrote in message news:9BFC7E9C-4688-4C4A-AAF3-5D0EF9F0E11D@xxxxxx
Quote:

> Can whoever is kind enough to help this person please help me as well. Same
> issue but I am told my User name/User Password invalid. Thanks!! I'm
> desperate.
> --
> Mark
>
>
> "Help!" wrote:
>
Quote:

>> Hi, out of the blue I am now being asked to enter in my username and password
>> when I go into windows mail - how can I fix!!
>>
>>
>> Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3,
>> Server Response: '-ERR [AUTH] Username and password not accepted.', Port:
>> 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92
My System SpecsSystem Spec
Old 09-25-2008   #7 (permalink)
Mark


 
 

Re: Can't send/receive!!

Hi Hal,
Sorry for delay as I appreciate your help. Yes, I have McAfee security
suite. I was trying to set up Microsoft Mail when something went wrong.
Keeps popping up a LOGON box asking for User name and Password. When I type
it in it keeps saying invalid. Could I have screwed that up? The exact
message I get is:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'xxxxx@xxxxxx'. Subject 'Re: Welcome to
Windows Mail', Account: 'pop.mail.yahoo.com', Server: 'smtp.mail.yahoo.com',
Protocol: SMTP, Server Response: '530 authentication required - for help go
to http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
Oh, and it gets better. I can't post a question on the discussion board.
No dialog box appears. Only way I can communicate is via reply.
Any help is really appreciated. Just want to get this up and running so I
can move on with life. It may take a day or two before I can respond to
anything you can think of as work doesn't allow me computer access.
THANKS AGAIN, HAL
--
Mark


"Hal Hostetler [MVP-P/I]" wrote:
Quote:

> Do you have an antivirus application installed that is setup to scan your
> email?
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh@xxxxxx
> Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Still Cadillacin' - www.badnewsbluesband.com
>
> "Help!" <Help!@discussions.microsoft.com> wrote in message
> news:9646E8EB-1038-45F8-A7CB-9E50E9665904@xxxxxx
Quote:

> > Hi, out of the blue I am now being asked to enter in my username and
> > password
> > when I go into windows mail - how can I fix!!
> >
> >
> > Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3,
> > Server Response: '-ERR [AUTH] Username and password not accepted.', Port:
> > 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>
>
My System SpecsSystem Spec
Old 09-25-2008   #8 (permalink)
Gary VanderMolen


 
 

Re: Can't send/receive!!

Is your Yahoo email account a free one, a paid one, or an ISP-partnered one?
US-based free Yahoo accounts have webmail access only,
no POP access. Windows Mail handles POP mail but not webmail.

If you have the premium (paid) service that Yahoo calls "Mail Plus", use the
special servers and settings for that service:

http://help.yahoo.com/l/us/yahoo/mai...op/pop-14.html

--
Gary VanderMolen, MS-MVP (Mail)


"Mark" <Mark@xxxxxx> wrote in message news:FCB8058D-B277-4474-9455-7C9A77488AB1@xxxxxx
Quote:

> Hi Hal,
> Sorry for delay as I appreciate your help. Yes, I have McAfee security
> suite. I was trying to set up Microsoft Mail when something went wrong.
> Keeps popping up a LOGON box asking for User name and Password. When I type
> it in it keeps saying invalid. Could I have screwed that up? The exact
> message I get is:
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was 'xxxxx@xxxxxx'. Subject 'Re: Welcome to
> Windows Mail', Account: 'pop.mail.yahoo.com', Server: 'smtp.mail.yahoo.com',
> Protocol: SMTP, Server Response: '530 authentication required - for help go
> to http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,
> Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
> Oh, and it gets better. I can't post a question on the discussion board.
> No dialog box appears. Only way I can communicate is via reply.
> Any help is really appreciated. Just want to get this up and running so I
> can move on with life. It may take a day or two before I can respond to
> anything you can think of as work doesn't allow me computer access.
My System SpecsSystem Spec
Old 12-14-2008   #9 (permalink)
fletch68


 
 

RE: Can't send/receive!!

Hi
Can anyone help me. I have just had a healthcheck done aand now cant
send/receive mail. Its asking for a user name nd password. The message I
get is

Account: 'pop.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3, Server
Response: '-ERR [AUTH] Username and password not accepted.', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92



"Help!" wrote:
Quote:

> Hi, out of the blue I am now being asked to enter in my username and password
> when I go into windows mail - how can I fix!!
>
>
> Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3,
> Server Response: '-ERR [AUTH] Username and password not accepted.', Port:
> 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92
My System SpecsSystem Spec
Old 12-14-2008   #10 (permalink)
Gary VanderMolen


 
 

Re: Can't send/receive!!

Your settings are good. Which antivirus do you have?
That type of problem is usually caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (Mail)


"fletch68" <fletch68@xxxxxx> wrote in message news:499724F0-E757-4052-B604-953A35E089D3@xxxxxx
Quote:

> Hi
> Can anyone help me. I have just had a healthcheck done aand now cant
> send/receive mail. Its asking for a user name nd password. The message I
> get is
>
> Account: 'pop.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3, Server
> Response: '-ERR [AUTH] Username and password not accepted.', Port: 995,
> Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>
>
>
> "Help!" wrote:
>
Quote:

>> Hi, out of the blue I am now being asked to enter in my username and password
>> when I go into windows mail - how can I fix!!
>>
>>
>> Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3,
>> Server Response: '-ERR [AUTH] Username and password not accepted.', Port:
>> 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92

My System SpecsSystem Spec
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