1.    23 Sep 2008 #1
    Join Date : Sep 2008
    Posts : 2
    Vista Home Premium 32 bit
    Local Time: 05:00

    My emails won't send


    Hi,

    Hope someone can help me! I had a problem a while ago and had to reinstall vista, since then me emails won't send (i can receive them). I get the error message below:

    The connection to the server has failed. Subject 'test', Account: 'pop.1and1.co.uk', Server: 'auth.SMTP.1and1.co.uk', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

    I've tried switching of my virus scaning software for emails (I'm using Panda), I've also tried downloading update KB941090 and this doesn't work... I also have the server set up with the correct incoming and outgoing ports for SMTP and POP.

    I've been trying to sort this out for hours! can anyone help?

    thanks so much, Helen
      My System SpecsSystem Spec

  2.    23 Sep 2008 #2
    Gary VanderMolen Guest

    Re: My emails won't send


    You may want to take a look at your provider's troubleshooting page:
    http://faq.oneandone.co.uk/communica...ooting/10.html

    Note the reference to a port 25 block. That is a very likely reason for
    your trouble. For more on this, see
    http://www.postcastserver.com/help/P..._Blocking.aspx

    1and1 suggests changing your outgoing port number from 25 to 587.

    --
    Gary VanderMolen, MS-MVP (Mail)


    "helen 0311pen" <guest@xxxxxx-email.com> wrote in message news:385a4941702a149ddc7bf50c4c0567ab@xxxxxx-gateway.com...

    >
    > Hi,
    >
    > Hope someone can help me! I had a problem a while ago and had to
    > reinstall vista, since then me emails won't send (i can receive them).
    > I get the error message below:
    >
    > The connection to the server has failed. Subject 'test', Account:
    > 'pop.1and1.co.uk', Server: 'auth.SMTP.1and1.co.uk', Protocol: SMTP,
    > Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
    >
    > I've tried switching of my virus scaning software for emails (I'm using
    > Panda), I've also tried downloading update KB941090 and this doesn't
    > work... I also have the server set up with the correct incoming and
    > outgoing ports for SMTP and POP.
    >
    > I've been trying to sort this out for hours! can anyone help?
    >
    > thanks so much, Helen
    >
    >
    > --
    > helen 0311pen
      My System SpecsSystem Spec

  3.    24 Sep 2008 #3
    Join Date : Sep 2008
    Posts : 2
    Vista Home Premium 32 bit
    Local Time: 05:00


      Thread Starter

    Re: My emails won't send


    Thanks so much, it worked! If only I knew it would be that simple!!
      My System SpecsSystem Spec

  4.    24 Sep 2008 #4
    Gary VanderMolen Guest

    Re: My emails won't send


    You're very welcome.
    Don't feel bad. Finding the 'simple' solution comes only after
    working with this stuff for years.

    --
    Gary VanderMolen, MS-MVP (Mail)


    "helen 0311pen" <guest@xxxxxx-email.com> wrote in message news:df7c22adaf7a78d87f0195d7581245e0@xxxxxx-gateway.com...

    >
    > Thanks so much, it worked! If only I knew it would be that simple!!
    >
    >
    > --
    > helen 0311pen
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Can't send emails with any of my emails
I am unable to send emails -- error message below: The connection to the server has failed. Subject 'Exchange Points', Account: 'Morning Star',...
Vista mail
Can receive emails but unable to send emails in Windows Mail
Hi, I hope someone may be able to help. I have been setting up mobile broadband (02) and anti virus software (Mcafee) today on my laptop which is...
Vista mail
cannot send emails, deleted emails dont appear in deleted folder
I'm a sporadic user of emails, so bear with me. When i first installed live mail i added 1 my windows hotmail account 2 my aol account 3 a...
Live Mail
Can't send or recieve emails You didn't send me a confirmation ema
-- R.G.
Vista mail
can send emails but can't receive emails
Account: 'mail.optonline.net', Server: 'mail.optonline.net', Protocol: POP3, Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No,...
Vista mail
I can receive emails but I can't send emails
When I try to send an email, I get the following: The connection to the server has failed. Subject 'Re: babysitter question', Account:...
Vista mail
Can't send emails or delete certain emails
HELPPPPPPPPPPPPPPP!!!!!! I can't send emails or delete those I have sent to the delete folder. Please tell me there is a fix.
Vista mail

Our Sites
  • Ten Forums
  • Eight Forums
  • Seven Forums
  • PC Help Forum
  • Help Me Bake
  • Site Links
  • Contact Us
  • Privacy and Cookies
  • About Us
    Windows Vista Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

    Designer Media Ltd
    All times are GMT -5. The time now is 23:00.
    .