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09-25-2008
| #1 (permalink) |
| | unable to send / recieve since setting up my new notebook I have been unable to access my email useing the notebook . the error message that I keep getting is this. Account: 'Mail.bigpond.com', Server: 'Mail.bigpond.com', Protocol: POP3, Server Response: '-ERR a user name MUST be entered', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91. I would appreciate some help from an expert in solving this problem. thanks Steve |
My System Specs |
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09-25-2008
| #2 (permalink) |
| | Re: unable to send / recieve Go to 'Tools|Accounts' click your email account, slick the "Properties" button and go to the "Servers" tab. Do you have entries in the "email username" and "password" boxes in the "Incoming Mail Server" section? The error message indicates no entries in these boxes. Hal -- Hal Hostetler, CPBE -- hhh@xxxxxx Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Steve Pratt" <stephenpratt07@xxxxxx> wrote in message news:eyk6e0wHJHA.2408@xxxxxx Quote: > since setting up my new notebook I have been unable to access my email > useing the notebook . the error message that I keep getting is this. > Account: 'Mail.bigpond.com', Server: 'Mail.bigpond.com', Protocol: POP3, > Server Response: '-ERR a user name MUST be entered', Port: 110, > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91. I > would appreciate some help from an expert in solving this problem. > > thanks Steve |
| My System Specs |
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09-25-2008
| #3 (permalink) |
| | Re: unable to send / recieve Why are you using port 995 and SSL? Try the super secret Comcast port 587 setting... follow the last steps... starting with 10. http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288 -- Vista Home Premium 32 SP1 http://get.live.com/wlmail/overview "sks" <sks@xxxxxx> wrote in message news:07A11BE3-AEFF-4252-ABE3-5D14CCC70CCF@xxxxxx Quote: > Here's my message: Account: 'mail.comcast.net ', Server: > 'mail.comcast.net', > Protocol: POP3, Server Response: '-ERR invalid command', Port: 995, > Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18 > I can't receive or send! > > "Steve Pratt" wrote: > Quote: >> since setting up my new notebook I have been unable to access my email >> useing the notebook . the error message that I keep getting is this. >> Account: 'Mail.bigpond.com', Server: 'Mail.bigpond.com', Protocol: POP3, >> Server Response: '-ERR a user name MUST be entered', Port: 110, >> Secure(SSL): >> No, Server Error: 0x800CCC90, Error Number: 0x800CCC91. I would >> appreciate >> some help from an expert in solving this problem. >> >> thanks Steve >> >> |
| My System Specs |
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09-26-2008
| #4 (permalink) |
| | Re: unable to send / recieve Dave, I have the exact same problem .... I set up my laptop email exactly as my isp provider suggested..... I have a pop3 account and incoming is pop.west.cox.net and the outgoing is smtp.west.cox.net ... I put in my username and password, but it won't let me send any mail .... I get the same exact error code as the other person. What can I do? Rick "Dave" wrote: Quote: > Why are you using port 995 and SSL? > > Try the super secret Comcast port 587 setting... > > follow the last steps... starting with 10. > http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288 > > > > -- > Vista Home Premium 32 SP1 > http://get.live.com/wlmail/overview > > > "sks" <sks@xxxxxx> wrote in message > news:07A11BE3-AEFF-4252-ABE3-5D14CCC70CCF@xxxxxx Quote: > > Here's my message: Account: 'mail.comcast.net ', Server: > > 'mail.comcast.net', > > Protocol: POP3, Server Response: '-ERR invalid command', Port: 995, > > Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18 > > I can't receive or send! > > > > "Steve Pratt" wrote: > > Quote: > >> since setting up my new notebook I have been unable to access my email > >> useing the notebook . the error message that I keep getting is this. > >> Account: 'Mail.bigpond.com', Server: 'Mail.bigpond.com', Protocol: POP3, > >> Server Response: '-ERR a user name MUST be entered', Port: 110, > >> Secure(SSL): > >> No, Server Error: 0x800CCC90, Error Number: 0x800CCC91. I would > >> appreciate > >> some help from an expert in solving this problem. > >> > >> thanks Steve > >> > >> |
| My System Specs |
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09-26-2008
| #5 (permalink) |
| | Re: unable to send / recieve Rick, what ports are being used in the "Advanced" tab? "RickREALTORaz" <RickREALTORaz@xxxxxx> wrote in message news:C06CC353-004D-40DD-85F9-60CC5C294605@xxxxxx Quote: > Dave, > I have the exact same problem .... I set up my laptop email exactly as my > isp provider suggested..... I have a pop3 account and incoming is > pop.west.cox.net and the outgoing is smtp.west.cox.net ... I put in my > username and password, but it won't let me send any mail .... I get the same > exact error code as the other person. What can I do? > > Rick > > "Dave" wrote: > Quote: >> Why are you using port 995 and SSL? >> >> Try the super secret Comcast port 587 setting... >> >> follow the last steps... starting with 10. >> http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288 >> >> >> >> -- >> Vista Home Premium 32 SP1 >> http://get.live.com/wlmail/overview >> >> >> "sks" <sks@xxxxxx> wrote in message >> news:07A11BE3-AEFF-4252-ABE3-5D14CCC70CCF@xxxxxx Quote: >> > Here's my message: Account: 'mail.comcast.net ', Server: >> > 'mail.comcast.net', >> > Protocol: POP3, Server Response: '-ERR invalid command', Port: 995, >> > Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18 >> > I can't receive or send! >> > >> > "Steve Pratt" wrote: >> > >> >> since setting up my new notebook I have been unable to access my email >> >> useing the notebook . the error message that I keep getting is this. >> >> Account: 'Mail.bigpond.com', Server: 'Mail.bigpond.com', Protocol: POP3, >> >> Server Response: '-ERR a user name MUST be entered', Port: 110, >> >> Secure(SSL): >> >> No, Server Error: 0x800CCC90, Error Number: 0x800CCC91. I would >> >> appreciate >> >> some help from an expert in solving this problem. >> >> >> >> thanks Steve >> >> >> >> |
| My System Specs |
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09-26-2008
| #6 (permalink) |
| | Re: unable to send / recieve Hard to say without seeing the complete error message. Right-click on the error message, copy, then paste it into a reply here. We can't do much troubleshooting without that complete error message. -- Gary VanderMolen, MS-MVP (Mail) "RickREALTORaz" <RickREALTORaz@xxxxxx> wrote in message news:C06CC353-004D-40DD-85F9-60CC5C294605@xxxxxx Quote: > Dave, > I have the exact same problem .... I set up my laptop email exactly as my > isp provider suggested..... I have a pop3 account and incoming is > pop.west.cox.net and the outgoing is smtp.west.cox.net ... I put in my > username and password, but it won't let me send any mail .... I get the same > exact error code as the other person. What can I do? |
| My System Specs |
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09-26-2008
| #7 (permalink) |
| | Re: unable to send / recieve Gary, Here is the error message: The connection to the server has failed. Subject 'The requested resource (/eligibility/includes/layout/Welcome) is not available', Account: 'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0Eary, "Gary VanderMolen" wrote: Quote: > Hard to say without seeing the complete error message. > Right-click on the error message, copy, then paste it into a reply here. > We can't do much troubleshooting without that complete error message. > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "RickREALTORaz" <RickREALTORaz@xxxxxx> wrote in message news:C06CC353-004D-40DD-85F9-60CC5C294605@xxxxxx Quote: > > Dave, > > I have the exact same problem .... I set up my laptop email exactly as my > > isp provider suggested..... I have a pop3 account and incoming is > > pop.west.cox.net and the outgoing is smtp.west.cox.net ... I put in my > > username and password, but it won't let me send any mail .... I get the same > > exact error code as the other person. What can I do? |
| My System Specs |
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09-26-2008
| #8 (permalink) |
| | Re: unable to send / recieve Richard, Here's the error message: The connection to the server has failed. Subject 'The requested resource (/eligibility/includes/layout/Welcome) is not available', Account: 'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E "Richard in AZ" wrote: Quote: > Rick, what ports are being used in the "Advanced" tab? > > "RickREALTORaz" <RickREALTORaz@xxxxxx> wrote in message news:C06CC353-004D-40DD-85F9-60CC5C294605@xxxxxx Quote: > > Dave, > > I have the exact same problem .... I set up my laptop email exactly as my > > isp provider suggested..... I have a pop3 account and incoming is > > pop.west.cox.net and the outgoing is smtp.west.cox.net ... I put in my > > username and password, but it won't let me send any mail .... I get the same > > exact error code as the other person. What can I do? > > > > Rick > > > > "Dave" wrote: > > Quote: > >> Why are you using port 995 and SSL? > >> > >> Try the super secret Comcast port 587 setting... > >> > >> follow the last steps... starting with 10. > >> http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288 > >> > >> > >> > >> -- > >> Vista Home Premium 32 SP1 > >> http://get.live.com/wlmail/overview > >> > >> > >> "sks" <sks@xxxxxx> wrote in message > >> news:07A11BE3-AEFF-4252-ABE3-5D14CCC70CCF@xxxxxx > >> > Here's my message: Account: 'mail.comcast.net ', Server: > >> > 'mail.comcast.net', > >> > Protocol: POP3, Server Response: '-ERR invalid command', Port: 995, > >> > Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18 > >> > I can't receive or send! > >> > > >> > "Steve Pratt" wrote: > >> > > >> >> since setting up my new notebook I have been unable to access my email > >> >> useing the notebook . the error message that I keep getting is this. > >> >> Account: 'Mail.bigpond.com', Server: 'Mail.bigpond.com', Protocol: POP3, > >> >> Server Response: '-ERR a user name MUST be entered', Port: 110, > >> >> Secure(SSL): > >> >> No, Server Error: 0x800CCC90, Error Number: 0x800CCC91. I would > >> >> appreciate > >> >> some help from an expert in solving this problem. > >> >> > >> >> thanks Steve > >> >> > >> >> > >> > > |
| My System Specs |
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09-26-2008
| #9 (permalink) |
| | Re: unable to send / recieve Are you sending from home, or from a laptop away from home? This looks like a port 25 block, see http://www.postcastserver.com/help/P..._Blocking.aspx -- Gary VanderMolen, MS-MVP (Mail) "RickREALTORaz" <RickREALTORaz@xxxxxx> wrote in message news:9E4F04C5-FDC3-452C-9EDB-BC550F633751@xxxxxx Quote: > Gary, > > Here is the error message: > > The connection to the server has failed. Subject 'The requested resource > (/eligibility/includes/layout/Welcome) is not available', Account: > 'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP, Port: 25, > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0Eary, > > > > "Gary VanderMolen" wrote: > Quote: >> Hard to say without seeing the complete error message. >> Right-click on the error message, copy, then paste it into a reply here. >> We can't do much troubleshooting without that complete error message. >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "RickREALTORaz" <RickREALTORaz@xxxxxx> wrote in message news:C06CC353-004D-40DD-85F9-60CC5C294605@xxxxxx Quote: >> > Dave, >> > I have the exact same problem .... I set up my laptop email exactly as my >> > isp provider suggested..... I have a pop3 account and incoming is >> > pop.west.cox.net and the outgoing is smtp.west.cox.net ... I put in my >> > username and password, but it won't let me send any mail .... I get the same >> > exact error code as the other person. What can I do? |
| My System Specs |
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