Windows Vista Forums

error Ox800CCC79

  1. #1


    paulsson Guest

    error Ox800CCC79

    can not send email. i tried all the steps in trouble shoot mail. tried all
    steps in comcast's help. still get Error # Ox800CCC79. i have Trend Micro
    Internet Security, which Dell installed @ factory



      My System SpecsSystem Spec

  2. #2


    paulsson Guest

    RE: error Ox800CCC79

    i uninstalled Trend & installed Mcaffee, but still get same results

    "paulsson" wrote:

    > can not send email. i tried all the steps in trouble shoot mail. tried all
    > steps in comcast's help. still get Error # Ox800CCC79. i have Trend Micro
    > Internet Security, which Dell installed @ factory

      My System SpecsSystem Spec

  3. #3


    Gary VanderMolen Guest

    Re: error Ox800CCC79

    Switching from Trend Micro to McAfee antivirus is like jumping from
    the frying pan into the fire, as far as Windows Mail is concerned.
    Uninstall McAfee antivirus, followed by using their debris removal tool:
    http://service.mcafee.com/FAQDocumen...107083&lc=1033

    Test Windows Mail again. If you still get an error message, right-click
    on the error message, copy, then paste it into a reply here.
    We can't do much troubleshooting without that complete error message.

    If you decide to replace McAfee, we can recommend a free antivirus
    program which is more compatible with Windows Mail:

    Instead of switching to a different antivirus, another option is to upgrade
    to Windows Live Mail (WLM), which is more resistant to the adverse effects
    of overly intrusive antivirus products: http://get.live.com/wlmail/overview

    Even with WLM, you must disable email scanning in the antivirus,
    for the reason explained here:
    http://thundercloud.net/infoave/tuto...ning/index.htm

    --
    Gary VanderMolen, MS-MVP (Mail)


    "paulsson" <paulsson@xxxxxx> wrote in message news9214976-D77C-4893-A7DE-EFCBE3F32A3C@xxxxxx

    >i uninstalled Trend & installed Mcaffee, but still get same results
    >
    > "paulsson" wrote:
    >

    >> can not send email. i tried all the steps in trouble shoot mail. tried all
    >> steps in comcast's help. still get Error # Ox800CCC79. i have Trend Micro
    >> Internet Security, which Dell installed @ factory

      My System SpecsSystem Spec

  4. #4


    paulsson Guest

    Re: error Ox800CCC79

    here's the message which i am typing because i could not c&p it here,Why?...
    The message could not be sent.The authentication setting might not be correct
    for your outgoing email[SMTP] server.... then there's a small paragraph
    telling me to trouble shoot & then.... The rejected email adrdress was
    ..... subject...
    Account:'mail.comcast.net',Server:'smtp.comcast.net',Protocol:SMTP,server
    response:'550 5.1.1<email address>recipient invalid
    domain',Port587,secure(SSL):server error # 0x800CCC79

    "Gary VanderMolen" wrote:

    > Switching from Trend Micro to McAfee antivirus is like jumping from
    > the frying pan into the fire, as far as Windows Mail is concerned.
    > Uninstall McAfee antivirus, followed by using their debris removal tool:
    > http://service.mcafee.com/FAQDocumen...107083&lc=1033
    >
    > Test Windows Mail again. If you still get an error message, right-click
    > on the error message, copy, then paste it into a reply here.
    > We can't do much troubleshooting without that complete error message.
    >
    > If you decide to replace McAfee, we can recommend a free antivirus
    > program which is more compatible with Windows Mail:
    >
    > Instead of switching to a different antivirus, another option is to upgrade
    > to Windows Live Mail (WLM), which is more resistant to the adverse effects
    > of overly intrusive antivirus products: http://get.live.com/wlmail/overview
    >
    > Even with WLM, you must disable email scanning in the antivirus,
    > for the reason explained here:
    > http://thundercloud.net/infoave/tuto...ning/index.htm
    >
    > --
    > Gary VanderMolen, MS-MVP (Mail)
    >
    >
    > "paulsson" <paulsson@xxxxxx> wrote in message news9214976-D77C-4893-A7DE-EFCBE3F32A3C@xxxxxx

    > >i uninstalled Trend & installed Mcaffee, but still get same results
    > >
    > > "paulsson" wrote:
    > >

    > >> can not send email. i tried all the steps in trouble shoot mail. tried all
    > >> steps in comcast's help. still get Error # Ox800CCC79. i have Trend Micro
    > >> Internet Security, which Dell installed @ factory
    >

      My System SpecsSystem Spec

  5. #5


    paulsson Guest

    Re: error Ox800CCC79

    plus, yes, please tell me your recomended antivirus, since I have already
    uninstalled mcaffee

    "paulsson" wrote:

    > here's the message which i am typing because i could not c&p it here,Why?...
    > The message could not be sent.The authentication setting might not be correct
    > for your outgoing email[SMTP] server.... then there's a small paragraph
    > telling me to trouble shoot & then.... The rejected email adrdress was
    > .... subject...
    > Account:'mail.comcast.net',Server:'smtp.comcast.net',Protocol:SMTP,server
    > response:'550 5.1.1<email address>recipient invalid
    > domain',Port587,secure(SSL):server error # 0x800CCC79
    >
    > "Gary VanderMolen" wrote:
    >

    > > Switching from Trend Micro to McAfee antivirus is like jumping from
    > > the frying pan into the fire, as far as Windows Mail is concerned.
    > > Uninstall McAfee antivirus, followed by using their debris removal tool:
    > > http://service.mcafee.com/FAQDocumen...107083&lc=1033
    > >
    > > Test Windows Mail again. If you still get an error message, right-click
    > > on the error message, copy, then paste it into a reply here.
    > > We can't do much troubleshooting without that complete error message.
    > >
    > > If you decide to replace McAfee, we can recommend a free antivirus
    > > program which is more compatible with Windows Mail:
    > >
    > > Instead of switching to a different antivirus, another option is to upgrade
    > > to Windows Live Mail (WLM), which is more resistant to the adverse effects
    > > of overly intrusive antivirus products: http://get.live.com/wlmail/overview
    > >
    > > Even with WLM, you must disable email scanning in the antivirus,
    > > for the reason explained here:
    > > http://thundercloud.net/infoave/tuto...ning/index.htm
    > >
    > > --
    > > Gary VanderMolen, MS-MVP (Mail)
    > >
    > >
    > > "paulsson" <paulsson@xxxxxx> wrote in message news9214976-D77C-4893-A7DE-EFCBE3F32A3C@xxxxxx

    > > >i uninstalled Trend & installed Mcaffee, but still get same results
    > > >
    > > > "paulsson" wrote:
    > > >
    > > >> can not send email. i tried all the steps in trouble shoot mail. tried all
    > > >> steps in comcast's help. still get Error # Ox800CCC79. i have Trend Micro
    > > >> Internet Security, which Dell installed @ factory
    > >

      My System SpecsSystem Spec

  6. #6


    Gary VanderMolen Guest

    Re: error Ox800CCC79

    The error message indicates there is something incorrect about
    the recipient's email address. If this problem continues, right-click
    on the error message, which should then offer 'Copy', then paste
    it into a reply here. For privacy, X out the username part of any
    email address in that error message. We can't do much
    troubleshooting without the complete and verbatim error message.

    --
    Gary VanderMolen, MS-MVP (Mail)


    "paulsson" <paulsson@xxxxxx> wrote in message news:C92D0B7D-D1DD-4B43-8DE4-01D4087A7798@xxxxxx

    > here's the message which i am typing because i could not c&p it here,Why?...
    > The message could not be sent.The authentication setting might not be correct
    > for your outgoing email[SMTP] server.... then there's a small paragraph
    > telling me to trouble shoot & then.... The rejected email adrdress was
    > .... subject...
    > Account:'mail.comcast.net',Server:'smtp.comcast.net',Protocol:SMTP,server
    > response:'550 5.1.1<email address>recipient invalid
    > domain',Port587,secure(SSL):server error # 0x800CCC79
    >
    > "Gary VanderMolen" wrote:
    >

    >> Switching from Trend Micro to McAfee antivirus is like jumping from
    >> the frying pan into the fire, as far as Windows Mail is concerned.
    >> Uninstall McAfee antivirus, followed by using their debris removal tool:
    >> http://service.mcafee.com/FAQDocumen...107083&lc=1033
    >>
    >> Test Windows Mail again. If you still get an error message, right-click
    >> on the error message, copy, then paste it into a reply here.
    >> We can't do much troubleshooting without that complete error message.
    >>
    >> If you decide to replace McAfee, we can recommend a free antivirus
    >> program which is more compatible with Windows Mail:
    >>
    >> Instead of switching to a different antivirus, another option is to upgrade
    >> to Windows Live Mail (WLM), which is more resistant to the adverse effects
    >> of overly intrusive antivirus products: http://get.live.com/wlmail/overview
    >>
    >> Even with WLM, you must disable email scanning in the antivirus,
    >> for the reason explained here:
    >> http://thundercloud.net/infoave/tuto...ning/index.htm
    >>
    >> --
    >> Gary VanderMolen, MS-MVP (Mail)
    >>
    >>
    >> "paulsson" <paulsson@xxxxxx> wrote in message news9214976-D77C-4893-A7DE-EFCBE3F32A3C@xxxxxx

    >> >i uninstalled Trend & installed Mcaffee, but still get same results
    >> >
    >> > "paulsson" wrote:
    >> >
    >> >> can not send email. i tried all the steps in trouble shoot mail. tried all
    >> >> steps in comcast's help. still get Error # Ox800CCC79. i have Trend Micro
    >> >> Internet Security, which Dell installed @ factory
    >>

      My System SpecsSystem Spec

  7. #7


    Gary VanderMolen Guest

    Re: error Ox800CCC79

    My preferred antivirus is CA Anti-Virus, but of the free ones, the
    following two are quite acceptable:

    AVG free edition:
    http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
    or
    Avast free edition:
    http://www.avast.com/eng/download-avast-home.html

    With either of those, during the install phase you must select
    'custom' install, and then deselect the email scanning module so it
    won't install.

    --
    Gary VanderMolen, MS-MVP (Mail)


    "paulsson" <paulsson@xxxxxx> wrote in message news:78415AC9-E2D1-4239-AFEB-BD5EA0E18659@xxxxxx

    > plus, yes, please tell me your recomended antivirus, since I have already
    > uninstalled mcaffee
    >
    > "paulsson" wrote:
    >

    >> here's the message which i am typing because i could not c&p it here,Why?...
    >> The message could not be sent.The authentication setting might not be correct
    >> for your outgoing email[SMTP] server.... then there's a small paragraph
    >> telling me to trouble shoot & then.... The rejected email adrdress was
    >> .... subject...
    >> Account:'mail.comcast.net',Server:'smtp.comcast.net',Protocol:SMTP,server
    >> response:'550 5.1.1<email address>recipient invalid
    >> domain',Port587,secure(SSL):server error # 0x800CCC79
    >>
    >> "Gary VanderMolen" wrote:
    >>

    >> > Switching from Trend Micro to McAfee antivirus is like jumping from
    >> > the frying pan into the fire, as far as Windows Mail is concerned.
    >> > Uninstall McAfee antivirus, followed by using their debris removal tool:
    >> > http://service.mcafee.com/FAQDocumen...107083&lc=1033
    >> >
    >> > Test Windows Mail again. If you still get an error message, right-click
    >> > on the error message, copy, then paste it into a reply here.
    >> > We can't do much troubleshooting without that complete error message.
    >> >
    >> > If you decide to replace McAfee, we can recommend a free antivirus
    >> > program which is more compatible with Windows Mail:
    >> >
    >> > Instead of switching to a different antivirus, another option is to upgrade
    >> > to Windows Live Mail (WLM), which is more resistant to the adverse effects
    >> > of overly intrusive antivirus products: http://get.live.com/wlmail/overview
    >> >
    >> > Even with WLM, you must disable email scanning in the antivirus,
    >> > for the reason explained here:
    >> > http://thundercloud.net/infoave/tuto...ning/index.htm
    >> >
    >> > --
    >> > Gary VanderMolen, MS-MVP (Mail)
    >> >
    >> >
    >> > "paulsson" <paulsson@xxxxxx> wrote in message news9214976-D77C-4893-A7DE-EFCBE3F32A3C@xxxxxx
    >> > >i uninstalled Trend & installed Mcaffee, but still get same results
    >> > >
    >> > > "paulsson" wrote:
    >> > >
    >> > >> can not send email. i tried all the steps in trouble shoot mail. tried all
    >> > >> steps in comcast's help. still get Error # Ox800CCC79. i have Trend Micro
    >> > >> Internet Security, which Dell installed @ factory
    >> >

      My System SpecsSystem Spec

error Ox800CCC79

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