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10-06-2008
| #1 (permalink) |
| | Windows mail stops working error I received a microsoft word animation file from a trusted friend. After double clicking to open the file in windows mail I received an error message that windows mail had stopped working and would restart. I had to sign in again and proceeded to open the message. Since that time, I can open an attachment for the first time after signing in but if I try to open another attachment windows mail pops up the stopped working box and shuts down, restarts and I have to sighn in again. I can then open 1 attachment and the cycle will start all over again. What happened, what can I do to fix it? This just suddenly started. Thanks David |
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10-06-2008
| #2 (permalink) |
| | RE: Windows mail stops working error -- I have the same problem withe any attachment, when I try ot either open or save attachments, the windows mail shuts down. Scrooge "dt" wrote: Quote: > I received a microsoft word animation file from a trusted friend. After > double clicking to open the file in windows mail I received an error message > that windows mail had stopped working and would restart. I had to sign in > again and proceeded to open the message. Since that time, I can open an > attachment for the first time after signing in but if I try to open another > attachment windows mail pops up the stopped working box and shuts down, > restarts and I have to sighn in again. I can then open 1 attachment and the > cycle will start all over again. > > What happened, what can I do to fix it? This just suddenly started. > > Thanks > David |
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10-06-2008
| #3 (permalink) |
| | Re: Windows mail stops working error That problem is probably due to a rare interaction between your antivirus and Windows Mail. The easiest way to fix it is to upgrade to Windows Live Mail: http://get.live.com/wlmail/overview -- Gary VanderMolen, MS-MVP (Mail) "dt" <dt@xxxxxx> wrote in message news:B5A7DFD7-F11F-4050-9BAE-1419B0C15A31@xxxxxx Quote: >I received a microsoft word animation file from a trusted friend. After > double clicking to open the file in windows mail I received an error message > that windows mail had stopped working and would restart. I had to sign in > again and proceeded to open the message. Since that time, I can open an > attachment for the first time after signing in but if I try to open another > attachment windows mail pops up the stopped working box and shuts down, > restarts and I have to sighn in again. I can then open 1 attachment and the > cycle will start all over again. > > What happened, what can I do to fix it? This just suddenly started. > > Thanks > David |
| My System Specs |
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10-06-2008
| #4 (permalink) |
| | Re: Windows mail stops working error See my response to "dt". -- Gary VanderMolen, MS-MVP (Mail) "Scrooge" <Scrooge@xxxxxx> wrote in message news:4BC8B082-F918-4DBE-8E28-92C72E28EAA1@xxxxxx Quote: > > -- I have the same problem withe any attachment, when I try ot either open > or save attachments, the windows mail shuts down. > Scrooge > > > "dt" wrote: > Quote: >> I received a microsoft word animation file from a trusted friend. After >> double clicking to open the file in windows mail I received an error message >> that windows mail had stopped working and would restart. I had to sign in >> again and proceeded to open the message. Since that time, I can open an >> attachment for the first time after signing in but if I try to open another >> attachment windows mail pops up the stopped working box and shuts down, >> restarts and I have to sighn in again. I can then open 1 attachment and the >> cycle will start all over again. >> >> What happened, what can I do to fix it? This just suddenly started. >> >> Thanks >> David |
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10-07-2008
| #5 (permalink) |
| | Re: Windows mail stops working error Thank you Gary, Other research I have done, has also been pointing in that same direction. Thanks for the tip and taking time to post. Have a great day, David "Gary VanderMolen" wrote: Quote: > That problem is probably due to a rare interaction between your > antivirus and Windows Mail. The easiest way to fix it is to upgrade to > Windows Live Mail: http://get.live.com/wlmail/overview > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "dt" <dt@xxxxxx> wrote in message news:B5A7DFD7-F11F-4050-9BAE-1419B0C15A31@xxxxxx Quote: > >I received a microsoft word animation file from a trusted friend. After > > double clicking to open the file in windows mail I received an error message > > that windows mail had stopped working and would restart. I had to sign in > > again and proceeded to open the message. Since that time, I can open an > > attachment for the first time after signing in but if I try to open another > > attachment windows mail pops up the stopped working box and shuts down, > > restarts and I have to sighn in again. I can then open 1 attachment and the > > cycle will start all over again. > > > > What happened, what can I do to fix it? This just suddenly started. > > > > Thanks > > David > > |
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10-07-2008
| #6 (permalink) |
| | Re: Windows mail stops working error You're very welcome, David. Good luck with the WLMail upgrade. -- Gary VanderMolen, MS-MVP (Mail) "dt" <dt@xxxxxx> wrote in message news:7D844159-20E1-420D-8680-723D2DDEE897@xxxxxx Quote: > Thank you Gary, > > Other research I have done, has also been pointing in that same direction. > Thanks for the tip and taking time to post. > > Have a great day, > David > > "Gary VanderMolen" wrote: > Quote: >> That problem is probably due to a rare interaction between your >> antivirus and Windows Mail. The easiest way to fix it is to upgrade to >> Windows Live Mail: http://get.live.com/wlmail/overview >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "dt" <dt@xxxxxx> wrote in message news:B5A7DFD7-F11F-4050-9BAE-1419B0C15A31@xxxxxx Quote: >> >I received a microsoft word animation file from a trusted friend. After >> > double clicking to open the file in windows mail I received an error message >> > that windows mail had stopped working and would restart. I had to sign in >> > again and proceeded to open the message. Since that time, I can open an >> > attachment for the first time after signing in but if I try to open another >> > attachment windows mail pops up the stopped working box and shuts down, >> > restarts and I have to sighn in again. I can then open 1 attachment and the >> > cycle will start all over again. >> > >> > What happened, what can I do to fix it? This just suddenly started. >> > >> > Thanks >> > David >> >> |
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10-09-2008
| #7 (permalink) |
| | Re: Windows mail stops working error "Gary VanderMolen" <Gary@xxxxxx> wrote in message news:exvPq0JKJHA.3744@xxxxxx Quote: > You're very welcome, David. Good luck with the WLMail upgrade. > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "dt" <dt@xxxxxx> wrote in message > news:7D844159-20E1-420D-8680-723D2DDEE897@xxxxxx Quote: >> Thank you Gary, >> >> Other research I have done, has also been pointing in that same >> direction. >> Thanks for the tip and taking time to post. >> >> Have a great day, >> David >> >> "Gary VanderMolen" wrote: >> Quote: >>> That problem is probably due to a rare interaction between your >>> antivirus and Windows Mail. The easiest way to fix it is to upgrade to >>> Windows Live Mail: http://get.live.com/wlmail/overview >>> >>> -- >>> Gary VanderMolen, MS-MVP (Mail) >>> >>> >>> "dt" <dt@xxxxxx> wrote in message >>> news:B5A7DFD7-F11F-4050-9BAE-1419B0C15A31@xxxxxx >>> >I received a microsoft word animation file from a trusted friend. After >>> > double clicking to open the file in windows mail I received an error >>> > message >>> > that windows mail had stopped working and would restart. I had to sign >>> > in >>> > again and proceeded to open the message. Since that time, I can open >>> > an >>> > attachment for the first time after signing in but if I try to open >>> > another >>> > attachment windows mail pops up the stopped working box and shuts >>> > down, >>> > restarts and I have to sighn in again. I can then open 1 attachment >>> > and the >>> > cycle will start all over again. >>> > >>> > What happened, what can I do to fix it? This just suddenly started. >>> > >>> > Thanks >>> > David >>> >>> >>> > |
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