Vista - Cannot Send Messages from Outlook 2007 with Vista

10-06-2008

OK, I am at my wits end! My messages just sit in the Outbox. The
guys at Microsoft do not know what to do, the guys at ATT, where I
have my email account, do not either. The very puzzling thing
is...they do go through to only one recipient that I know of...my
husbands' work email account! What on earth is going on here? We
have checked Norton, no problem.

I never had this problem with XP, my husband uses a Vista PC at home,
no problem. I have an HP notebook with Vista.

I need to be able to send email! There are no error messages,
nothing, the messages just sit in the outbox. By the way, there are
no attachments either.

I would really appreciate someone's help on this! None of the so
called experts can solve it...the ATT guy offered to send me to a
higher level of support 99 bucks for a phone call. I don't think
so!!!

Whoever can solve this problem for me gets a reward in heaven or some
such place!!!
Thanks,
Barbara

10-06-2008

If you've checked Norton, then you very probably found the problem.
Uninstall Norton's email scanning components; Norton's email scanner is
incompatible with with every email client I know of. Uninstall Norton, use
their debris removal tool to clean up all the crud the uninstaller leaves
behind, then do a custom re-install so you can prevent all email scanning
components from being installed. Email scanning is redundant, it offers no
additional protection over the resident file system scanning components;
instead, email scanning causes problems, often more severe than those caused
by the malware they're designed to keep out.

http://service1.symantec.com/Support...05033108162039
Download and run the Norton Removal Tool

Hal
--
Hal Hostetler, CPBE -- hhh@xxxxxx
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Barbara" <barbtondro@xxxxxx> wrote in message
news:6bdda4ea-21e6-4d00-80f4-6223e1855b84@xxxxxx

Quote:

> OK, I am at my wits end! My messages just sit in the Outbox. The
> guys at Microsoft do not know what to do, the guys at ATT, where I
> have my email account, do not either. The very puzzling thing
> is...they do go through to only one recipient that I know of...my
> husbands' work email account! What on earth is going on here? We
> have checked Norton, no problem.
>
> I never had this problem with XP, my husband uses a Vista PC at home,
> no problem. I have an HP notebook with Vista.
>
> I need to be able to send email! There are no error messages,
> nothing, the messages just sit in the outbox. By the way, there are
> no attachments either.
>
> I would really appreciate someone's help on this! None of the so
> called experts can solve it...the ATT guy offered to send me to a
> higher level of support 99 bucks for a phone call. I don't think
> so!!!
>
> Whoever can solve this problem for me gets a reward in heaven or some
> such place!!!
> Thanks,
> Barbara

10-06-2008

Aside from the possibility that your antivirus is the culprit
(which Hal already covered), you may have a stuck message
in the Outbox. First of all, are we dealing with Windows Mail,
or with "Outlook 2007" as mentioned in the Subject line?
If the former, and there is an accumulation of messages in the
Outbox folder, open the Outbox folder. Move as many of those
messages as you can to the Drafts folder. If any won't move or
can't be deleted, apply this Microsoft fix:

http://support.microsoft.com/kb/941090

If you really did mean Outlook, you should post this issue in the
Outlook newsgroup where the Outlook experts tend to hang out.

--
Gary VanderMolen, MS-MVP (Mail)

"Barbara" <barbtondro@xxxxxx> wrote in message news:6bdda4ea-21e6-4d00-80f4-6223e1855b84@xxxxxx

Quote:

> OK, I am at my wits end! My messages just sit in the Outbox. The
> guys at Microsoft do not know what to do, the guys at ATT, where I
> have my email account, do not either. The very puzzling thing
> is...they do go through to only one recipient that I know of...my
> husbands' work email account! What on earth is going on here? We
> have checked Norton, no problem.
>
> I never had this problem with XP, my husband uses a Vista PC at home,
> no problem. I have an HP notebook with Vista.
>
> I need to be able to send email! There are no error messages,
> nothing, the messages just sit in the outbox. By the way, there are
> no attachments either.
>
> I would really appreciate someone's help on this! None of the so
> called experts can solve it...the ATT guy offered to send me to a
> higher level of support 99 bucks for a phone call. I don't think
> so!!!
>
> Whoever can solve this problem for me gets a reward in heaven or some
> such place!!!
> Thanks,
> Barbara

10-06-2008

On Oct 6, 4:17*pm, "Gary VanderMolen" <G...@xxxxxx> wrote:

Quote:

> Aside from the possibility that your antivirus is the culprit
> (which Hal already covered), you may have a stuck message
> in the Outbox. First of all, are we dealing with Windows Mail,
> or with "Outlook 2007" as mentioned in the Subject line?
> If the former, and there is an accumulation of messages in the
> Outbox folder, open the Outbox folder. Move as many of those
> messages as you can to the Drafts folder. If any won't move or
> can't be deleted, apply this Microsoft fix:
>
> http://support.microsoft.com/kb/941090
>
> If you really did mean Outlook, you should post this issue in the
> Outlook newsgroup where the Outlook experts tend to hang out.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
>
> "Barbara" <barbton...@xxxxxx> wrote in messagenews:6bdda4ea-21e6-4d00-80f4-6223e1855b84@xxxxxx

Quote:

> > OK, I am at my wits end! *My messages just sit in the Outbox. *The
> > guys at Microsoft do not know what to do, the guys at ATT, where I
> > have my email account, do not either. *The very puzzling thing
> > is...they do go through to only one recipient that I know of...my
> > husbands' work email account! *What on earth is going on here? *We
> > have checked Norton, no problem.

>

Quote:

> > I never had this problem with XP, my husband uses a Vista PC at home,
> > no problem. *I have an HP notebook with Vista.

>

Quote:

> > I need to be able to send email! *There are no error messages,
> > nothing, the messages just sit in the outbox. *By the way, there are
> > no attachments either.

>

Quote:

> > I would really appreciate someone's help on this! *None of the so
> > called experts can solve it...the ATT guy offered to send me to a
> > higher level of support 99 bucks for a phone call. *I don't think
> > so!!!

>

Quote:

> > Whoever can solve this problem for me gets a reward in heaven or some
> > such place!!!
> > Thanks,
> > Barbara- Hide quoted text -

>
> - Show quoted text -

It is in Outlook, I will post there also. Thanks!

Barbara

10-06-2008

On Oct 6, 4:17*pm, "Gary VanderMolen" <G...@xxxxxx> wrote:

Quote:

> Aside from the possibility that your antivirus is the culprit
> (which Hal already covered), you may have a stuck message
> in the Outbox. First of all, are we dealing with Windows Mail,
> or with "Outlook 2007" as mentioned in the Subject line?
> If the former, and there is an accumulation of messages in the
> Outbox folder, open the Outbox folder. Move as many of those
> messages as you can to the Drafts folder. If any won't move or
> can't be deleted, apply this Microsoft fix:
>
> http://support.microsoft.com/kb/941090
>
> If you really did mean Outlook, you should post this issue in the
> Outlook newsgroup where the Outlook experts tend to hang out.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
>
> "Barbara" <barbton...@xxxxxx> wrote in messagenews:6bdda4ea-21e6-4d00-80f4-6223e1855b84@xxxxxx

Quote:

> > OK, I am at my wits end! *My messages just sit in the Outbox. *The
> > guys at Microsoft do not know what to do, the guys at ATT, where I
> > have my email account, do not either. *The very puzzling thing
> > is...they do go through to only one recipient that I know of...my
> > husbands' work email account! *What on earth is going on here? *We
> > have checked Norton, no problem.

>

Quote:

> > I never had this problem with XP, my husband uses a Vista PC at home,
> > no problem. *I have an HP notebook with Vista.

>

Quote:

> > I need to be able to send email! *There are no error messages,
> > nothing, the messages just sit in the outbox. *By the way, there are
> > no attachments either.

>

Quote:

> > I would really appreciate someone's help on this! *None of the so
> > called experts can solve it...the ATT guy offered to send me to a
> > higher level of support 99 bucks for a phone call. *I don't think
> > so!!!

>

Quote:

> > Whoever can solve this problem for me gets a reward in heaven or some
> > such place!!!
> > Thanks,
> > Barbara- Hide quoted text -

>
> - Show quoted text -

I checked the outlook group and it has had no activity for months. In
January, another person posted the exact same
question and there have been no replies! So, any of you out there who
can help me, thanks!

Barbara

10-06-2008

Barbara

This is an Outlook issue and has nothing to do Windows Mail

See the following to correct the issue

http://www.howto-outlook.com/faq/mes...ckinoutbox.htm

Also to add to this, if you do need to move it to send, it's caused by an addin -
http://www.slipstick.com/problems/outbox.htm

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Barbara" <barbtondro@xxxxxx> wrote in message news:6bdda4ea-21e6-4d00-80f4-6223e1855b84@xxxxxx

Quote:

> OK, I am at my wits end! My messages just sit in the Outbox. The
> guys at Microsoft do not know what to do, the guys at ATT, where I
> have my email account, do not either. The very puzzling thing
> is...they do go through to only one recipient that I know of...my
> husbands' work email account! What on earth is going on here? We
> have checked Norton, no problem.
>
> I never had this problem with XP, my husband uses a Vista PC at home,
> no problem. I have an HP notebook with Vista.
>
> I need to be able to send email! There are no error messages,
> nothing, the messages just sit in the outbox. By the way, there are
> no attachments either.
>
> I would really appreciate someone's help on this! None of the so
> called experts can solve it...the ATT guy offered to send me to a
> higher level of support 99 bucks for a phone call. I don't think
> so!!!
>
> Whoever can solve this problem for me gets a reward in heaven or some
> such place!!!
> Thanks,
> Barbara

10-07-2008

Did you try the following newsgroup?
microsoft.public.outlook.general

I have cross-posted to that newsgroup.

--
Gary VanderMolen, MS-MVP (Mail)

"Barbara" <barbtondro@xxxxxx> wrote in message news:dc3720f4-809a-4d65-8ef9-d6d54f799b03@xxxxxx
On Oct 6, 4:17 pm, "Gary VanderMolen" <G...@xxxxxx> wrote:

Quote:

> Aside from the possibility that your antivirus is the culprit
> (which Hal already covered), you may have a stuck message
> in the Outbox. First of all, are we dealing with Windows Mail,
> or with "Outlook 2007" as mentioned in the Subject line?
> If the former, and there is an accumulation of messages in the
> Outbox folder, open the Outbox folder. Move as many of those
> messages as you can to the Drafts folder. If any won't move or
> can't be deleted, apply this Microsoft fix:
>
> http://support.microsoft.com/kb/941090
>
> If you really did mean Outlook, you should post this issue in the
> Outlook newsgroup where the Outlook experts tend to hang out.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
>
> "Barbara" <barbton...@xxxxxx> wrote in messagenews:6bdda4ea-21e6-4d00-80f4-6223e1855b84@xxxxxx

Quote:

> > OK, I am at my wits end! My messages just sit in the Outbox. The
> > guys at Microsoft do not know what to do, the guys at ATT, where I
> > have my email account, do not either. The very puzzling thing
> > is...they do go through to only one recipient that I know of...my
> > husbands' work email account! What on earth is going on here? We
> > have checked Norton, no problem.

>

Quote:

> > I never had this problem with XP, my husband uses a Vista PC at home,
> > no problem. I have an HP notebook with Vista.

>

Quote:

> > I need to be able to send email! There are no error messages,
> > nothing, the messages just sit in the outbox. By the way, there are
> > no attachments either.

>

Quote:

> > I would really appreciate someone's help on this! None of the so
> > called experts can solve it...the ATT guy offered to send me to a
> > higher level of support 99 bucks for a phone call. I don't think
> > so!!!

>

Quote:

> > Whoever can solve this problem for me gets a reward in heaven or some
> > such place!!!
> > Thanks,
> > Barbara- Hide quoted text -

>
> - Show quoted text -

It is in Outlook, I will post there also. Thanks!

Barbara

10-07-2008

Gary

Did you read the reply that I gave Barbara along with the solutions

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Gary VanderMolen" <Gary@xxxxxx> wrote in message news:eb9aeZEKJHA.4936@xxxxxx

Quote:

> Did you try the following newsgroup?
> microsoft.public.outlook.general
>
> I have cross-posted to that newsgroup.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Barbara" <barbtondro@xxxxxx> wrote in message news:dc3720f4-809a-4d65-8ef9-d6d54f799b03@xxxxxx
> On Oct 6, 4:17 pm, "Gary VanderMolen" <G...@xxxxxx> wrote:

Quote:

>> Aside from the possibility that your antivirus is the culprit
>> (which Hal already covered), you may have a stuck message
>> in the Outbox. First of all, are we dealing with Windows Mail,
>> or with "Outlook 2007" as mentioned in the Subject line?
>> If the former, and there is an accumulation of messages in the
>> Outbox folder, open the Outbox folder. Move as many of those
>> messages as you can to the Drafts folder. If any won't move or
>> can't be deleted, apply this Microsoft fix:
>>
>> http://support.microsoft.com/kb/941090
>>
>> If you really did mean Outlook, you should post this issue in the
>> Outlook newsgroup where the Outlook experts tend to hang out.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>>
>> "Barbara" <barbton...@xxxxxx> wrote in messagenews:6bdda4ea-21e6-4d00-80f4-6223e1855b84@xxxxxx

Quote:

>> > OK, I am at my wits end! My messages just sit in the Outbox. The
>> > guys at Microsoft do not know what to do, the guys at ATT, where I
>> > have my email account, do not either. The very puzzling thing
>> > is...they do go through to only one recipient that I know of...my
>> > husbands' work email account! What on earth is going on here? We
>> > have checked Norton, no problem.

>>

Quote:

>> > I never had this problem with XP, my husband uses a Vista PC at home,
>> > no problem. I have an HP notebook with Vista.

>>

Quote:

>> > I need to be able to send email! There are no error messages,
>> > nothing, the messages just sit in the outbox. By the way, there are
>> > no attachments either.

>>

Quote:

>> > I would really appreciate someone's help on this! None of the so
>> > called experts can solve it...the ATT guy offered to send me to a
>> > higher level of support 99 bucks for a phone call. I don't think
>> > so!!!

>>

Quote:

>> > Whoever can solve this problem for me gets a reward in heaven or some
>> > such place!!!
>> > Thanks,
>> > Barbara- Hide quoted text -

>>
>> - Show quoted text -

> It is in Outlook, I will post there also. Thanks!
>
> Barbara
>
>

10-07-2008

Sounds like you gave her the correct solution.
However, I don't consider this an appropriate forum to answer
Outlook questions. If this newsgroup starts getting cluttered with
Outlook questions and responses, the newbies seeking help with
Windows Mail problems will become confused and frustrated.

--
Gary VanderMolen, MS-MVP (Mail)

"Peter Foldes" <okf22@xxxxxx> wrote in message news:%23BKIjrHKJHA.1936@xxxxxx
Gary

Did you read the reply that I gave Barbara along with the solutions

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Gary VanderMolen" <Gary@xxxxxx> wrote in message news:eb9aeZEKJHA.4936@xxxxxx

Quote:

> Did you try the following newsgroup?
> microsoft.public.outlook.general
>
> I have cross-posted to that newsgroup.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Barbara" <barbtondro@xxxxxx> wrote in message news:dc3720f4-809a-4d65-8ef9-d6d54f799b03@xxxxxx
> On Oct 6, 4:17 pm, "Gary VanderMolen" <G...@xxxxxx> wrote:

Quote:

>> Aside from the possibility that your antivirus is the culprit
>> (which Hal already covered), you may have a stuck message
>> in the Outbox. First of all, are we dealing with Windows Mail,
>> or with "Outlook 2007" as mentioned in the Subject line?
>> If the former, and there is an accumulation of messages in the
>> Outbox folder, open the Outbox folder. Move as many of those
>> messages as you can to the Drafts folder. If any won't move or
>> can't be deleted, apply this Microsoft fix:
>>
>> http://support.microsoft.com/kb/941090
>>
>> If you really did mean Outlook, you should post this issue in the
>> Outlook newsgroup where the Outlook experts tend to hang out.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>>
>> "Barbara" <barbton...@xxxxxx> wrote in messagenews:6bdda4ea-21e6-4d00-80f4-6223e1855b84@xxxxxx

Quote:

>> > OK, I am at my wits end! My messages just sit in the Outbox. The
>> > guys at Microsoft do not know what to do, the guys at ATT, where I
>> > have my email account, do not either. The very puzzling thing
>> > is...they do go through to only one recipient that I know of...my
>> > husbands' work email account! What on earth is going on here? We
>> > have checked Norton, no problem.

>>

Quote:

>> > I never had this problem with XP, my husband uses a Vista PC at home,
>> > no problem. I have an HP notebook with Vista.

>>

Quote:

>> > I need to be able to send email! There are no error messages,
>> > nothing, the messages just sit in the outbox. By the way, there are
>> > no attachments either.

>>

Quote:

>> > I would really appreciate someone's help on this! None of the so
>> > called experts can solve it...the ATT guy offered to send me to a
>> > higher level of support 99 bucks for a phone call. I don't think
>> > so!!!

>>

Quote:

>> > Whoever can solve this problem for me gets a reward in heaven or some
>> > such place!!!
>> > Thanks,
>> > Barbara- Hide quoted text -

>>
>> - Show quoted text -

> It is in Outlook, I will post there also. Thanks!
>
> Barbara
>
>

10-06-2008	#1
Barbara n/a posts	Cannot Send Messages from Outlook 2007 with Vista OK, I am at my wits end! My messages just sit in the Outbox. The guys at Microsoft do not know what to do, the guys at ATT, where I have my email account, do not either. The very puzzling thing is...they do go through to only one recipient that I know of...my husbands' work email account! What on earth is going on here? We have checked Norton, no problem. I never had this problem with XP, my husband uses a Vista PC at home, no problem. I have an HP notebook with Vista. I need to be able to send email! There are no error messages, nothing, the messages just sit in the outbox. By the way, there are no attachments either. I would really appreciate someone's help on this! None of the so called experts can solve it...the ATT guy offered to send me to a higher level of support 99 bucks for a phone call. I don't think so!!! Whoever can solve this problem for me gets a reward in heaven or some such place!!! Thanks, Barbara
My System Specs

10-06-2008	#2
Hal Hostetler [MVP-P/I] n/a posts	Re: Cannot Send Messages from Outlook 2007 with Vista If you've checked Norton, then you very probably found the problem. Uninstall Norton's email scanning components; Norton's email scanner is incompatible with with every email client I know of. Uninstall Norton, use their debris removal tool to clean up all the crud the uninstaller leaves behind, then do a custom re-install so you can prevent all email scanning components from being installed. Email scanning is redundant, it offers no additional protection over the resident file system scanning components; instead, email scanning causes problems, often more severe than those caused by the malware they're designed to keep out. http://service1.symantec.com/Support...05033108162039 Download and run the Norton Removal Tool Hal -- Hal Hostetler, CPBE -- hhh@xxxxxx Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Barbara" <barbtondro@xxxxxx> wrote in message news:6bdda4ea-21e6-4d00-80f4-6223e1855b84@xxxxxx Quote: > OK, I am at my wits end! My messages just sit in the Outbox. The > guys at Microsoft do not know what to do, the guys at ATT, where I > have my email account, do not either. The very puzzling thing > is...they do go through to only one recipient that I know of...my > husbands' work email account! What on earth is going on here? We > have checked Norton, no problem. > > I never had this problem with XP, my husband uses a Vista PC at home, > no problem. I have an HP notebook with Vista. > > I need to be able to send email! There are no error messages, > nothing, the messages just sit in the outbox. By the way, there are > no attachments either. > > I would really appreciate someone's help on this! None of the so > called experts can solve it...the ATT guy offered to send me to a > higher level of support 99 bucks for a phone call. I don't think > so!!! > > Whoever can solve this problem for me gets a reward in heaven or some > such place!!! > Thanks, > Barbara
My System Specs

10-06-2008	#3
Gary VanderMolen n/a posts	Re: Cannot Send Messages from Outlook 2007 with Vista Aside from the possibility that your antivirus is the culprit (which Hal already covered), you may have a stuck message in the Outbox. First of all, are we dealing with Windows Mail, or with "Outlook 2007" as mentioned in the Subject line? If the former, and there is an accumulation of messages in the Outbox folder, open the Outbox folder. Move as many of those messages as you can to the Drafts folder. If any won't move or can't be deleted, apply this Microsoft fix: http://support.microsoft.com/kb/941090 If you really did mean Outlook, you should post this issue in the Outlook newsgroup where the Outlook experts tend to hang out. -- Gary VanderMolen, MS-MVP (Mail) "Barbara" <barbtondro@xxxxxx> wrote in message news:6bdda4ea-21e6-4d00-80f4-6223e1855b84@xxxxxx Quote: > OK, I am at my wits end! My messages just sit in the Outbox. The > guys at Microsoft do not know what to do, the guys at ATT, where I > have my email account, do not either. The very puzzling thing > is...they do go through to only one recipient that I know of...my > husbands' work email account! What on earth is going on here? We > have checked Norton, no problem. > > I never had this problem with XP, my husband uses a Vista PC at home, > no problem. I have an HP notebook with Vista. > > I need to be able to send email! There are no error messages, > nothing, the messages just sit in the outbox. By the way, there are > no attachments either. > > I would really appreciate someone's help on this! None of the so > called experts can solve it...the ATT guy offered to send me to a > higher level of support 99 bucks for a phone call. I don't think > so!!! > > Whoever can solve this problem for me gets a reward in heaven or some > such place!!! > Thanks, > Barbara
My System Specs

10-06-2008	#4
Barbara n/a posts	Re: Cannot Send Messages from Outlook 2007 with Vista On Oct 6, 4:17pm, "Gary VanderMolen" <G...@xxxxxx> wrote: Quote: > Aside from the possibility that your antivirus is the culprit > (which Hal already covered), you may have a stuck message > in the Outbox. First of all, are we dealing with Windows Mail, > or with "Outlook 2007" as mentioned in the Subject line? > If the former, and there is an accumulation of messages in the > Outbox folder, open the Outbox folder. Move as many of those > messages as you can to the Drafts folder. If any won't move or > can't be deleted, apply this Microsoft fix: > > http://support.microsoft.com/kb/941090 > > If you really did mean Outlook, you should post this issue in the > Outlook newsgroup where the Outlook experts tend to hang out. > > -- > Gary VanderMolen, MS-MVP (Mail) > > > > "Barbara" <barbton...@xxxxxx> wrote in messagenews:6bdda4ea-21e6-4d00-80f4-6223e1855b84@xxxxxx Quote: > > OK, I am at my wits end! My messages just sit in the Outbox. The > > guys at Microsoft do not know what to do, the guys at ATT, where I > > have my email account, do not either. The very puzzling thing > > is...they do go through to only one recipient that I know of...my > > husbands' work email account! What on earth is going on here? We > > have checked Norton, no problem. > Quote: > > I never had this problem with XP, my husband uses a Vista PC at home, > > no problem. I have an HP notebook with Vista. > Quote: > > I need to be able to send email! There are no error messages, > > nothing, the messages just sit in the outbox. By the way, there are > > no attachments either. > Quote: > > I would really appreciate someone's help on this! None of the so > > called experts can solve it...the ATT guy offered to send me to a > > higher level of support 99 bucks for a phone call. *I don't think > > so!!! > Quote: > > Whoever can solve this problem for me gets a reward in heaven or some > > such place!!! > > Thanks, > > Barbara- Hide quoted text - > > - Show quoted text - It is in Outlook, I will post there also. Thanks! Barbara
My System Specs

10-06-2008	#5
Barbara n/a posts	Re: Cannot Send Messages from Outlook 2007 with Vista On Oct 6, 4:17pm, "Gary VanderMolen" <G...@xxxxxx> wrote: Quote: > Aside from the possibility that your antivirus is the culprit > (which Hal already covered), you may have a stuck message > in the Outbox. First of all, are we dealing with Windows Mail, > or with "Outlook 2007" as mentioned in the Subject line? > If the former, and there is an accumulation of messages in the > Outbox folder, open the Outbox folder. Move as many of those > messages as you can to the Drafts folder. If any won't move or > can't be deleted, apply this Microsoft fix: > > http://support.microsoft.com/kb/941090 > > If you really did mean Outlook, you should post this issue in the > Outlook newsgroup where the Outlook experts tend to hang out. > > -- > Gary VanderMolen, MS-MVP (Mail) > > > > "Barbara" <barbton...@xxxxxx> wrote in messagenews:6bdda4ea-21e6-4d00-80f4-6223e1855b84@xxxxxx Quote: > > OK, I am at my wits end! My messages just sit in the Outbox. The > > guys at Microsoft do not know what to do, the guys at ATT, where I > > have my email account, do not either. The very puzzling thing > > is...they do go through to only one recipient that I know of...my > > husbands' work email account! What on earth is going on here? We > > have checked Norton, no problem. > Quote: > > I never had this problem with XP, my husband uses a Vista PC at home, > > no problem. I have an HP notebook with Vista. > Quote: > > I need to be able to send email! There are no error messages, > > nothing, the messages just sit in the outbox. By the way, there are > > no attachments either. > Quote: > > I would really appreciate someone's help on this! None of the so > > called experts can solve it...the ATT guy offered to send me to a > > higher level of support 99 bucks for a phone call. *I don't think > > so!!! > Quote: > > Whoever can solve this problem for me gets a reward in heaven or some > > such place!!! > > Thanks, > > Barbara- Hide quoted text - > > - Show quoted text - I checked the outlook group and it has had no activity for months. In January, another person posted the exact same question and there have been no replies! So, any of you out there who can help me, thanks! Barbara
My System Specs

10-06-2008	#6
Peter Foldes n/a posts	Re: Cannot Send Messages from Outlook 2007 with Vista Barbara This is an Outlook issue and has nothing to do Windows Mail See the following to correct the issue http://www.howto-outlook.com/faq/mes...ckinoutbox.htm Also to add to this, if you do need to move it to send, it's caused by an addin - http://www.slipstick.com/problems/outbox.htm -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Barbara" <barbtondro@xxxxxx> wrote in message news:6bdda4ea-21e6-4d00-80f4-6223e1855b84@xxxxxx Quote: > OK, I am at my wits end! My messages just sit in the Outbox. The > guys at Microsoft do not know what to do, the guys at ATT, where I > have my email account, do not either. The very puzzling thing > is...they do go through to only one recipient that I know of...my > husbands' work email account! What on earth is going on here? We > have checked Norton, no problem. > > I never had this problem with XP, my husband uses a Vista PC at home, > no problem. I have an HP notebook with Vista. > > I need to be able to send email! There are no error messages, > nothing, the messages just sit in the outbox. By the way, there are > no attachments either. > > I would really appreciate someone's help on this! None of the so > called experts can solve it...the ATT guy offered to send me to a > higher level of support 99 bucks for a phone call. I don't think > so!!! > > Whoever can solve this problem for me gets a reward in heaven or some > such place!!! > Thanks, > Barbara
My System Specs

10-07-2008	#7
Gary VanderMolen n/a posts	Re: Cannot Send Messages from Outlook 2007 with Vista Did you try the following newsgroup? microsoft.public.outlook.general I have cross-posted to that newsgroup. -- Gary VanderMolen, MS-MVP (Mail) "Barbara" <barbtondro@xxxxxx> wrote in message news:dc3720f4-809a-4d65-8ef9-d6d54f799b03@xxxxxx On Oct 6, 4:17 pm, "Gary VanderMolen" <G...@xxxxxx> wrote: Quote: > Aside from the possibility that your antivirus is the culprit > (which Hal already covered), you may have a stuck message > in the Outbox. First of all, are we dealing with Windows Mail, > or with "Outlook 2007" as mentioned in the Subject line? > If the former, and there is an accumulation of messages in the > Outbox folder, open the Outbox folder. Move as many of those > messages as you can to the Drafts folder. If any won't move or > can't be deleted, apply this Microsoft fix: > > http://support.microsoft.com/kb/941090 > > If you really did mean Outlook, you should post this issue in the > Outlook newsgroup where the Outlook experts tend to hang out. > > -- > Gary VanderMolen, MS-MVP (Mail) > > > > "Barbara" <barbton...@xxxxxx> wrote in messagenews:6bdda4ea-21e6-4d00-80f4-6223e1855b84@xxxxxx Quote: > > OK, I am at my wits end! My messages just sit in the Outbox. The > > guys at Microsoft do not know what to do, the guys at ATT, where I > > have my email account, do not either. The very puzzling thing > > is...they do go through to only one recipient that I know of...my > > husbands' work email account! What on earth is going on here? We > > have checked Norton, no problem. > Quote: > > I never had this problem with XP, my husband uses a Vista PC at home, > > no problem. I have an HP notebook with Vista. > Quote: > > I need to be able to send email! There are no error messages, > > nothing, the messages just sit in the outbox. By the way, there are > > no attachments either. > Quote: > > I would really appreciate someone's help on this! None of the so > > called experts can solve it...the ATT guy offered to send me to a > > higher level of support 99 bucks for a phone call. I don't think > > so!!! > Quote: > > Whoever can solve this problem for me gets a reward in heaven or some > > such place!!! > > Thanks, > > Barbara- Hide quoted text - > > - Show quoted text - It is in Outlook, I will post there also. Thanks! Barbara
My System Specs

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