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Vista - Windows mail will not create, reply, forward etc.

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Old 10-09-2008   #1 (permalink)
MERCILESSPIT


 
 

Windows mail will not create, reply, forward etc.


I've searched for months and can't find an answer/fix/patch for this
problem.

I have no messages in my outbox to delete, I downloaded WMUtl to
compact the database and all that jazz.

My problem is that I cannot create, reply, or forward at all. Every
time I try, Windows Mail hazes for a few moments and crashes and
restarts. My error reports and solutions has never provided any kind of
fix or solution. I believe that Microsoft isn't doing anything about
mail problems.

I have no problems receiving mail and if I get an email that requests
confirmation and I grant it, the confirmation email is sent
automatically with no problems. Here's the report info:

Product
Windows Mail

Problem
Stopped working

Date
10/9/2008 11:35 AM

Status
Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: WinMail.exe
Application Version: 6.0.6000.16480
Application Timestamp: 4638f473
Fault Module Name: StackHash_b018
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 1033
Additional Information 1: b018
Additional Information 2: 638e473da9a96f8dc3e718608c8b0583
Additional Information 3: 39fc
Additional Information 4: 9d3de68d15e6be038a35c75779d7dd1c

Extra information about the problem
Bucket ID: 448230707


Please help if you can, I'm frustrated beyond measure. Thanks


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Old 10-09-2008   #2 (permalink)
Gary VanderMolen


 
 

Re: Windows mail will not create, reply, forward etc.

You are right. Microsoft has not issued any fixes for Windows Mail
for a long time, and none will be forthcoming in the future. For
all practical purposes it is a dead-end program. Microsoft has
designated Windows Live Mail as the replacement. You are
encouraged to upgrade to the newer Windows Live Mail:

http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (Mail)


"MERCILESSPIT" <MERCILESSPIT.3h0x7b@xxxxxx> wrote in message news:MERCILESSPIT.3h0x7b@xxxxxx
Quote:

>
> I've searched for months and can't find an answer/fix/patch for this
> problem.
>
> I have no messages in my outbox to delete, I downloaded WMUtl to
> compact the database and all that jazz.
>
> My problem is that I cannot create, reply, or forward at all. Every
> time I try, Windows Mail hazes for a few moments and crashes and
> restarts. My error reports and solutions has never provided any kind of
> fix or solution. I believe that Microsoft isn't doing anything about
> mail problems.
>
> I have no problems receiving mail and if I get an email that requests
> confirmation and I grant it, the confirmation email is sent
> automatically with no problems. Here's the report info:
>
> Product
> Windows Mail
>
> Problem
> Stopped working
>
> Date
> 10/9/2008 11:35 AM
>
> Status
> Report Sent
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: WinMail.exe
> Application Version: 6.0.6000.16480
> Application Timestamp: 4638f473
> Fault Module Name: StackHash_b018
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdc9
> Exception Code: c0000374
> Exception Offset: 000af1c9
> OS Version: 6.0.6000.2.0.0.768.2
> Locale ID: 1033
> Additional Information 1: b018
> Additional Information 2: 638e473da9a96f8dc3e718608c8b0583
> Additional Information 3: 39fc
> Additional Information 4: 9d3de68d15e6be038a35c75779d7dd1c
>
> Extra information about the problem
> Bucket ID: 448230707
>
>
> Please help if you can, I'm frustrated beyond measure. Thanks
>
>
> --
> MERCILESSPIT
> ------------------------------------------------------------------------
> MERCILESSPIT's Profile: http://forums.techarena.in/members/mercilesspit.htm
> View this thread: http://forums.techarena.in/windows-v...il/1052055.htm
>
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>

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Old 10-09-2008   #3 (permalink)
MERCILESSPIT


 
 

Re: Windows mail will not create, reply, forward etc.


I did upgrade to live mail and it does the same thing.


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Old 10-09-2008   #4 (permalink)
Gary VanderMolen


 
 

Re: Windows mail will not create, reply, forward etc.

Sorry to hear that. Is the error message different?
In case your PC is 'allergic' to MS email programs, give
Mozilla Thunderbird a try:

http://www.mozilla.com/en-US/thunderbird/

--
Gary VanderMolen, MS-MVP (Mail)


"MERCILESSPIT" <MERCILESSPIT.3h15jc@xxxxxx> wrote in message news:MERCILESSPIT.3h15jc@xxxxxx
Quote:

>
> I did upgrade to live mail and it does the same thing.
>
>
> --
> MERCILESSPIT
> ------------------------------------------------------------------------
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Old 10-09-2008   #5 (permalink)
MERCILESSPIT


 
 

Re: Windows mail will not create, reply, forward etc.


There's never an error message, it just freezes, crashes and restarts.
Same report too, basically:

Problem signature
Problem Event Name: APPCRASH
Application Name: wlmail.exe
Application Version: 12.0.1606.1023
Application Timestamp: 471e44f8
Fault Module Name: StackHash_5b52
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 1033
Additional Information 1: 5b52
Additional Information 2: 5fd84a2090b7278e391c09727f1cb6e1
Additional Information 3: 28a3
Additional Information 4: 7244ae7f9c634e806ef4e28116f7bcf9

Extra information about the problem
Bucket ID: 563029531


What would make a PC with Vista become 'allergic' to Windows Mail and
Windows Live Mail?


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Old 10-10-2008   #6 (permalink)
Gary VanderMolen


 
 

Re: Windows mail will not create, reply, forward etc.

I have no idea why neither Windows Mail nor Windows Live Mail
will run properly on your computer. Your only choices are trying
a non-MS email program, or doing a 'repair-install' of Vista:

Repair Install For Vista
--
Gary VanderMolen, MS-MVP (Mail)


"MERCILESSPIT" <MERCILESSPIT.3h1rrc@xxxxxx> wrote in message news:MERCILESSPIT.3h1rrc@xxxxxx
Quote:

>
> There's never an error message, it just freezes, crashes and restarts.
> Same report too, basically:
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: wlmail.exe
> Application Version: 12.0.1606.1023
> Application Timestamp: 471e44f8
> Fault Module Name: StackHash_5b52
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdc9
> Exception Code: c0000374
> Exception Offset: 000af1c9
> OS Version: 6.0.6000.2.0.0.768.2
> Locale ID: 1033
> Additional Information 1: 5b52
> Additional Information 2: 5fd84a2090b7278e391c09727f1cb6e1
> Additional Information 3: 28a3
> Additional Information 4: 7244ae7f9c634e806ef4e28116f7bcf9
>
> Extra information about the problem
> Bucket ID: 563029531
>
>
> What would make a PC with Vista become 'allergic' to Windows Mail and
> Windows Live Mail?
>
>
> --
> MERCILESSPIT
> ------------------------------------------------------------------------
> MERCILESSPIT's Profile: http://forums.techarena.in/members/mercilesspit.htm
> View this thread: http://forums.techarena.in/windows-v...il/1052055.htm
>
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>

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Old 10-10-2008   #7 (permalink)
MERCILESSPIT


 
 

Re: Windows mail will not create, reply, forward etc.


Well, I got Thunderbird and it works fine. Thanks for the link.

Amazing, Thunderbird works perfectly on a PC when a Microsoft mail
program wont. Microsoft needs to figure it out. Don't 'fix' what's not
broken.


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Old 10-10-2008   #8 (permalink)
Gary VanderMolen


 
 

Re: Windows mail will not create, reply, forward etc.

Glad to hear that the alternate email program I suggested is
working for you.

Windows Mail and Windows Live Mail work fine for most users.
There is something unique about your PC.

--
Gary VanderMolen, MS-MVP (Mail)


"MERCILESSPIT" <MERCILESSPIT.3h2mbb@xxxxxx> wrote in message news:MERCILESSPIT.3h2mbb@xxxxxx
Quote:

>
> Well, I got Thunderbird and it works fine. Thanks for the link.
>
> Amazing, Thunderbird works perfectly on a PC when a Microsoft mail
> program wont. Microsoft needs to figure it out. Don't 'fix' what's not
> broken.
>
>
> --
> MERCILESSPIT
> ------------------------------------------------------------------------
> MERCILESSPIT's Profile: http://forums.techarena.in/members/mercilesspit.htm
> View this thread: http://forums.techarena.in/windows-v...il/1052055.htm
>
> http://forums.techarena.in
>

My System SpecsSystem Spec
Old 01-12-2009   #9 (permalink)
MERCILESSPIT


 
 

Re: Windows mail will not create, reply, forward etc.


There's nothing, I repeat, NOTHING different or unique about my PC. It
still has it's original configuration. Everything is stock from ACER.
With all the searching I did on this subject it's clear that windows
mail doesn't run 'fine for most users'. Windows mail is one of the
biggest failures of MS.

Thunderbird fixed everything. WM fails.


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Old 01-26-2009   #10 (permalink)
Gary VanderMolen


 
 

Re: Windows mail will not create, reply, forward etc.

You feel better, now that you got that off your chest? :-)

--
Gary VanderMolen, MS-MVP (Mail)


"MERCILESSPIT" <MERCILESSPIT.3mmb7e@xxxxxx> wrote in message news:MERCILESSPIT.3mmb7e@xxxxxx
Quote:

>
> There's nothing, I repeat, NOTHING different or unique about my PC. It
> still has it's original configuration. Everything is stock from ACER.
> With all the searching I did on this subject it's clear that windows
> mail doesn't run 'fine for most users'. Windows mail is one of the
> biggest failures of MS.
>
> Thunderbird fixed everything. WM fails.
>
>
> --
> MERCILESSPIT
> ------------------------------------------------------------------------
> MERCILESSPIT's Profile: http://forums.techarena.in/members/mercilesspit.htm
> View this thread: http://forums.techarena.in/windows-v...il/1052055.htm
>
> http://forums.techarena.in
>
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