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Old 10-12-2008   #1 (permalink)
mlthompson


 
 

problems opening vista windows mail

I keep getting this message when I try to open my email: An unknown error has
occurred. Account: 'mail.scottsboro.org', Server: 'mail.scottsboro.org',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x80004005. I can
check my email through my internet provider website, but not in windows mail
and also my husband can open his mail under his screen name with windows
mail. Any help would be great seeing that I am not a computer whiz.
--
mlt

My System SpecsSystem Spec
Old 10-12-2008   #2 (permalink)
Gary VanderMolen


 
 

Re: problems opening vista windows mail

In your browser go to the webmail website and log in.
Then clean out all the folders in your webmail. If you want to save
any messages, create a new folder and move those messages to the
new folder. Empty the spam and thrash folders also. Close webmail,
then try Windows Mail again.

If no improvement, which antivirus are you running?

--
Gary VanderMolen, MS-MVP (Mail)


"mlthompson" <mlthompson@xxxxxx> wrote in message news:197D8197-FAF6-4B23-95CE-C1E400D66673@xxxxxx
Quote:

>I keep getting this message when I try to open my email: An unknown error has
> occurred. Account: 'mail.scottsboro.org', Server: 'mail.scottsboro.org',
> Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x80004005. I can
> check my email through my internet provider website, but not in windows mail
> and also my husband can open his mail under his screen name with windows
> mail. Any help would be great seeing that I am not a computer whiz.
> --
> mlt

My System SpecsSystem Spec
Old 10-12-2008   #3 (permalink)
mlthompson


 
 

Re: problems opening vista windows mail

I deleted all the messages at my webmail website and that hasn't worked.
There are still messages in my windows mail inbox that I cant get to, so I
can't delete those. Im using AVG, thanks so much.
--
mlt


"Gary VanderMolen" wrote:
Quote:

> In your browser go to the webmail website and log in.
> Then clean out all the folders in your webmail. If you want to save
> any messages, create a new folder and move those messages to the
> new folder. Empty the spam and thrash folders also. Close webmail,
> then try Windows Mail again.
>
> If no improvement, which antivirus are you running?
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "mlthompson" <mlthompson@xxxxxx> wrote in message news:197D8197-FAF6-4B23-95CE-C1E400D66673@xxxxxx
Quote:

> >I keep getting this message when I try to open my email: An unknown error has
> > occurred. Account: 'mail.scottsboro.org', Server: 'mail.scottsboro.org',
> > Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x80004005. I can
> > check my email through my internet provider website, but not in windows mail
> > and also my husband can open his mail under his screen name with windows
> > mail. Any help would be great seeing that I am not a computer whiz.
> > --
> > mlt
>
>
>
My System SpecsSystem Spec
Old 10-12-2008   #4 (permalink)
Gary VanderMolen


 
 

Re: problems opening vista windows mail

Chances are, you installed AVG antivirus using its default install option.
If so, uninstall it, then reinstall, but select 'custom' install, which then
allows you to unselect installing its troublesome email scanning module.

While AVG is uninstalled, try Windows Mail again, just to verify that
the culprit has been found.

If no improvement, I suggest you upgrade to Windows Live Mail:

http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (Mail)


"mlthompson" <mlthompson@xxxxxx> wrote in message news:FDB511BD-A412-4BD5-A996-92F246BE2BF0@xxxxxx
Quote:

>I deleted all the messages at my webmail website and that hasn't worked.
> There are still messages in my windows mail inbox that I cant get to, so I
> can't delete those. Im using AVG, thanks so much.
> --
> mlt
>
>
> "Gary VanderMolen" wrote:
>
Quote:

>> In your browser go to the webmail website and log in.
>> Then clean out all the folders in your webmail. If you want to save
>> any messages, create a new folder and move those messages to the
>> new folder. Empty the spam and thrash folders also. Close webmail,
>> then try Windows Mail again.
>>
>> If no improvement, which antivirus are you running?
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "mlthompson" <mlthompson@xxxxxx> wrote in message news:197D8197-FAF6-4B23-95CE-C1E400D66673@xxxxxx
Quote:

>> >I keep getting this message when I try to open my email: An unknown error has
>> > occurred. Account: 'mail.scottsboro.org', Server: 'mail.scottsboro.org',
>> > Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x80004005. I can
>> > check my email through my internet provider website, but not in windows mail
>> > and also my husband can open his mail under his screen name with windows
>> > mail. Any help would be great seeing that I am not a computer whiz.
>> > --
>> > mlt

My System SpecsSystem Spec
Old 10-12-2008   #5 (permalink)
mlthompson


 
 

Re: problems opening vista windows mail

thanks so much Im going to try that now
--
mlt


"Gary VanderMolen" wrote:
Quote:

> Chances are, you installed AVG antivirus using its default install option.
> If so, uninstall it, then reinstall, but select 'custom' install, which then
> allows you to unselect installing its troublesome email scanning module.
>
> While AVG is uninstalled, try Windows Mail again, just to verify that
> the culprit has been found.
>
> If no improvement, I suggest you upgrade to Windows Live Mail:
>
> http://get.live.com/wlmail/overview
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "mlthompson" <mlthompson@xxxxxx> wrote in message news:FDB511BD-A412-4BD5-A996-92F246BE2BF0@xxxxxx
Quote:

> >I deleted all the messages at my webmail website and that hasn't worked.
> > There are still messages in my windows mail inbox that I cant get to, so I
> > can't delete those. Im using AVG, thanks so much.
> > --
> > mlt
> >
> >
> > "Gary VanderMolen" wrote:
> >
Quote:

> >> In your browser go to the webmail website and log in.
> >> Then clean out all the folders in your webmail. If you want to save
> >> any messages, create a new folder and move those messages to the
> >> new folder. Empty the spam and thrash folders also. Close webmail,
> >> then try Windows Mail again.
> >>
> >> If no improvement, which antivirus are you running?
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "mlthompson" <mlthompson@xxxxxx> wrote in message news:197D8197-FAF6-4B23-95CE-C1E400D66673@xxxxxx
> >> >I keep getting this message when I try to open my email: An unknown error has
> >> > occurred. Account: 'mail.scottsboro.org', Server: 'mail.scottsboro.org',
> >> > Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x80004005. I can
> >> > check my email through my internet provider website, but not in windows mail
> >> > and also my husband can open his mail under his screen name with windows
> >> > mail. Any help would be great seeing that I am not a computer whiz.
> >> > --
> >> > mlt
>
>
>
My System SpecsSystem Spec
Old 10-12-2008   #6 (permalink)
mlthompson


 
 

Re: problems opening vista windows mail

AVG must not be the problem, so Im installing windows live, do I need to
delete windows mail???
--
mlt


"Gary VanderMolen" wrote:
Quote:

> Chances are, you installed AVG antivirus using its default install option.
> If so, uninstall it, then reinstall, but select 'custom' install, which then
> allows you to unselect installing its troublesome email scanning module.
>
> While AVG is uninstalled, try Windows Mail again, just to verify that
> the culprit has been found.
>
> If no improvement, I suggest you upgrade to Windows Live Mail:
>
> http://get.live.com/wlmail/overview
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "mlthompson" <mlthompson@xxxxxx> wrote in message news:FDB511BD-A412-4BD5-A996-92F246BE2BF0@xxxxxx
Quote:

> >I deleted all the messages at my webmail website and that hasn't worked.
> > There are still messages in my windows mail inbox that I cant get to, so I
> > can't delete those. Im using AVG, thanks so much.
> > --
> > mlt
> >
> >
> > "Gary VanderMolen" wrote:
> >
Quote:

> >> In your browser go to the webmail website and log in.
> >> Then clean out all the folders in your webmail. If you want to save
> >> any messages, create a new folder and move those messages to the
> >> new folder. Empty the spam and thrash folders also. Close webmail,
> >> then try Windows Mail again.
> >>
> >> If no improvement, which antivirus are you running?
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "mlthompson" <mlthompson@xxxxxx> wrote in message news:197D8197-FAF6-4B23-95CE-C1E400D66673@xxxxxx
> >> >I keep getting this message when I try to open my email: An unknown error has
> >> > occurred. Account: 'mail.scottsboro.org', Server: 'mail.scottsboro.org',
> >> > Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x80004005. I can
> >> > check my email through my internet provider website, but not in windows mail
> >> > and also my husband can open his mail under his screen name with windows
> >> > mail. Any help would be great seeing that I am not a computer whiz.
> >> > --
> >> > mlt
>
>
>
My System SpecsSystem Spec
Old 10-12-2008   #7 (permalink)
mlthompson


 
 

Re: problems opening vista windows mail

IT'S WORKING!!!! Thanks So Much, do I need to do this on the other email
accounts that are working.
--
mlt


"Gary VanderMolen" wrote:
Quote:

> Chances are, you installed AVG antivirus using its default install option.
> If so, uninstall it, then reinstall, but select 'custom' install, which then
> allows you to unselect installing its troublesome email scanning module.
>
> While AVG is uninstalled, try Windows Mail again, just to verify that
> the culprit has been found.
>
> If no improvement, I suggest you upgrade to Windows Live Mail:
>
> http://get.live.com/wlmail/overview
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "mlthompson" <mlthompson@xxxxxx> wrote in message news:FDB511BD-A412-4BD5-A996-92F246BE2BF0@xxxxxx
Quote:

> >I deleted all the messages at my webmail website and that hasn't worked.
> > There are still messages in my windows mail inbox that I cant get to, so I
> > can't delete those. Im using AVG, thanks so much.
> > --
> > mlt
> >
> >
> > "Gary VanderMolen" wrote:
> >
Quote:

> >> In your browser go to the webmail website and log in.
> >> Then clean out all the folders in your webmail. If you want to save
> >> any messages, create a new folder and move those messages to the
> >> new folder. Empty the spam and thrash folders also. Close webmail,
> >> then try Windows Mail again.
> >>
> >> If no improvement, which antivirus are you running?
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "mlthompson" <mlthompson@xxxxxx> wrote in message news:197D8197-FAF6-4B23-95CE-C1E400D66673@xxxxxx
> >> >I keep getting this message when I try to open my email: An unknown error has
> >> > occurred. Account: 'mail.scottsboro.org', Server: 'mail.scottsboro.org',
> >> > Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x80004005. I can
> >> > check my email through my internet provider website, but not in windows mail
> >> > and also my husband can open his mail under his screen name with windows
> >> > mail. Any help would be great seeing that I am not a computer whiz.
> >> > --
> >> > mlt
>
>
>
My System SpecsSystem Spec
Old 10-12-2008   #8 (permalink)
Gary VanderMolen


 
 

Re: problems opening vista windows mail

What is working, Windows Mail or Windows Live Mail?
I'm not sure what the "do I need to do this" refers to.

--
Gary VanderMolen, MS-MVP (Mail)


"mlthompson" <mlthompson@xxxxxx> wrote in message newsE8E0B99-69F7-477B-A2DF-1296E35AD70E@xxxxxx
Quote:

> IT'S WORKING!!!! Thanks So Much, do I need to do this on the other email
> accounts that are working.
> --
> mlt
>
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Chances are, you installed AVG antivirus using its default install option.
>> If so, uninstall it, then reinstall, but select 'custom' install, which then
>> allows you to unselect installing its troublesome email scanning module.
>>
>> While AVG is uninstalled, try Windows Mail again, just to verify that
>> the culprit has been found.
>>
>> If no improvement, I suggest you upgrade to Windows Live Mail:
>>
>> http://get.live.com/wlmail/overview
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "mlthompson" <mlthompson@xxxxxx> wrote in message news:FDB511BD-A412-4BD5-A996-92F246BE2BF0@xxxxxx
Quote:

>> >I deleted all the messages at my webmail website and that hasn't worked.
>> > There are still messages in my windows mail inbox that I cant get to, so I
>> > can't delete those. Im using AVG, thanks so much.
>> > --
>> > mlt
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> In your browser go to the webmail website and log in.
>> >> Then clean out all the folders in your webmail. If you want to save
>> >> any messages, create a new folder and move those messages to the
>> >> new folder. Empty the spam and thrash folders also. Close webmail,
>> >> then try Windows Mail again.
>> >>
>> >> If no improvement, which antivirus are you running?
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "mlthompson" <mlthompson@xxxxxx> wrote in message
>> >> news:197D8197-FAF6-4B23-95CE-C1E400D66673@xxxxxx
>> >> >I keep getting this message when I try to open my email: An unknown error has
>> >> > occurred. Account: 'mail.scottsboro.org', Server: 'mail.scottsboro.org',
>> >> > Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x80004005. I can
>> >> > check my email through my internet provider website, but not in windows mail
>> >> > and also my husband can open his mail under his screen name with windows
>> >> > mail. Any help would be great seeing that I am not a computer whiz.
>> >> > --
>> >> > mlt
>>
>>
>>

My System SpecsSystem Spec
Old 10-13-2008   #9 (permalink)
KT


 
 

Re: problems opening vista windows mail

Could I get some help with this also?

"Gary VanderMolen" wrote:
Quote:

> What is working, Windows Mail or Windows Live Mail?
> I'm not sure what the "do I need to do this" refers to.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "mlthompson" <mlthompson@xxxxxx> wrote in message newsE8E0B99-69F7-477B-A2DF-1296E35AD70E@xxxxxx
Quote:

> > IT'S WORKING!!!! Thanks So Much, do I need to do this on the other email
> > accounts that are working.
> > --
> > mlt
> >
> >
> > "Gary VanderMolen" wrote:
> >
Quote:

> >> Chances are, you installed AVG antivirus using its default install option.
> >> If so, uninstall it, then reinstall, but select 'custom' install, which then
> >> allows you to unselect installing its troublesome email scanning module.
> >>
> >> While AVG is uninstalled, try Windows Mail again, just to verify that
> >> the culprit has been found.
> >>
> >> If no improvement, I suggest you upgrade to Windows Live Mail:
> >>
> >> http://get.live.com/wlmail/overview
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "mlthompson" <mlthompson@xxxxxx> wrote in message news:FDB511BD-A412-4BD5-A996-92F246BE2BF0@xxxxxx
> >> >I deleted all the messages at my webmail website and that hasn't worked.
> >> > There are still messages in my windows mail inbox that I cant get to, so I
> >> > can't delete those. Im using AVG, thanks so much.
> >> > --
> >> > mlt
> >> >
> >> >
> >> > "Gary VanderMolen" wrote:
> >> >
> >> >> In your browser go to the webmail website and log in.
> >> >> Then clean out all the folders in your webmail. If you want to save
> >> >> any messages, create a new folder and move those messages to the
> >> >> new folder. Empty the spam and thrash folders also. Close webmail,
> >> >> then try Windows Mail again.
> >> >>
> >> >> If no improvement, which antivirus are you running?
> >> >>
> >> >> --
> >> >> Gary VanderMolen, MS-MVP (Mail)
> >> >>
> >> >>
> >> >> "mlthompson" <mlthompson@xxxxxx> wrote in message
> >> >> news:197D8197-FAF6-4B23-95CE-C1E400D66673@xxxxxx
> >> >> >I keep getting this message when I try to open my email: An unknown error has
> >> >> > occurred. Account: 'mail.scottsboro.org', Server: 'mail.scottsboro.org',
> >> >> > Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x80004005. I can
> >> >> > check my email through my internet provider website, but not in windows mail
> >> >> > and also my husband can open his mail under his screen name with windows
> >> >> > mail. Any help would be great seeing that I am not a computer whiz.
> >> >> > --
> >> >> > mlt
> >>
> >>
> >>
>
>
>
My System SpecsSystem Spec
Old 10-13-2008   #10 (permalink)
Gary VanderMolen


 
 

Re: problems opening vista windows mail

Of course. Just describe your issue in detail, and include a copy
of the error message, if any.

--
Gary VanderMolen, MS-MVP (Mail)


"KT" <KT@xxxxxx> wrote in message news:F7C077F8-2360-4BDB-A3F0-FDDBCF6E2E2D@xxxxxx
Quote:

> Could I get some help with this also?
>
> "Gary VanderMolen" wrote:
>
Quote:

>> What is working, Windows Mail or Windows Live Mail?
>> I'm not sure what the "do I need to do this" refers to.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "mlthompson" <mlthompson@xxxxxx> wrote in message newsE8E0B99-69F7-477B-A2DF-1296E35AD70E@xxxxxx
Quote:

>> > IT'S WORKING!!!! Thanks So Much, do I need to do this on the other email
>> > accounts that are working.
>> > --
>> > mlt
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Chances are, you installed AVG antivirus using its default install option.
>> >> If so, uninstall it, then reinstall, but select 'custom' install, which then
>> >> allows you to unselect installing its troublesome email scanning module.
>> >>
>> >> While AVG is uninstalled, try Windows Mail again, just to verify that
>> >> the culprit has been found.
>> >>
>> >> If no improvement, I suggest you upgrade to Windows Live Mail:
>> >>
>> >> http://get.live.com/wlmail/overview
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "mlthompson" <mlthompson@xxxxxx> wrote in message
>> >> news:FDB511BD-A412-4BD5-A996-92F246BE2BF0@xxxxxx
>> >> >I deleted all the messages at my webmail website and that hasn't worked.
>> >> > There are still messages in my windows mail inbox that I cant get to, so I
>> >> > can't delete those. Im using AVG, thanks so much.
>> >> > --
>> >> > mlt
>> >> >
>> >> >
>> >> > "Gary VanderMolen" wrote:
>> >> >
>> >> >> In your browser go to the webmail website and log in.
>> >> >> Then clean out all the folders in your webmail. If you want to save
>> >> >> any messages, create a new folder and move those messages to the
>> >> >> new folder. Empty the spam and thrash folders also. Close webmail,
>> >> >> then try Windows Mail again.
>> >> >>
>> >> >> If no improvement, which antivirus are you running?
>> >> >>
>> >> >> --
>> >> >> Gary VanderMolen, MS-MVP (Mail)
>> >> >>
>> >> >>
>> >> >> "mlthompson" <mlthompson@xxxxxx> wrote in message
>> >> >> news:197D8197-FAF6-4B23-95CE-C1E400D66673@xxxxxx
>> >> >> >I keep getting this message when I try to open my email: An unknown error has
>> >> >> > occurred. Account: 'mail.scottsboro.org', Server: 'mail.scottsboro.org',
>> >> >> > Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x80004005. I can
>> >> >> > check my email through my internet provider website, but not in windows mail
>> >> >> > and also my husband can open his mail under his screen name with windows
>> >> >> > mail. Any help would be great seeing that I am not a computer whiz.
>> >> >> > --
>> >> >> > mlt
>> >>
>> >>
>> >>
>>
>>
>>

My System SpecsSystem Spec
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