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 | Vista - can't receive or send e-mail |
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| 10-17-2008 | #11 |
| | Re: can't receive or send e-mail O.K. Only asked for password when sending, not when opening or receiving. About the "adjacent settings button", are you talking about remember password? If so, you have two boxes under incoming mail server that are filled in automatically: Email user name and password (series of dots for the password). When you check remember password, the password dots go dark. And I did have it checked. Incoming Server: Under server, it has Incoming mail (POP3): pop.gmail.com Outgoing mail (SMTP): smtp.gmail.com Antivirus is McAfee. Security suite with everything-or so I hope. Logon using secure password authentification is NOT checked. Thanks Gary!!! -- Mark "Gary VanderMolen" wrote: Quote: > You did not answer my question as to whether you are also prompted > for the password when receiving, or does it only occur when sending? > > Go back to that setting you just checked, and click on the adjacent > "Settings" button. Does it show anything for Logon Information? > Also, on the Servers tab, does the incoming server belong to the > same provider as the outgoing server? Although it is possible to > have non-matching servers, it complicates the SMTP server > authentication. > > Also, let me know which antivirus you are using. > > Do not enable the "Log on using Secure Password Authentication". > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "Mark" <Mark@xxxxxx> wrote in message news:92E193D5-B91D-4C78-98E0-D3F064B78F08@xxxxxx Quote: > > Hi Gary, > > Yes, it's checked. Microsoft mail opens without a Logon upon clicking the > > icon. I am currently required to go through the Logon User name and password > > after hitting "send" and before it will send the email. > > Logon using secure password authentification is NOT currently checked. Any > > suggestions? > > Thanks, > > > > -- > > Mark > > > > > > "Gary VanderMolen" wrote: > > Quote: > >> By "Mail" do you mean Windows Mail or Windows Live Mail? > >> Neither have password-protected access. If you have privacy concerns > >> because others use the same computer, use a password protected > >> Windows user account, and when you are finished using the computer, > >> press Winkey+L. > >> > >> You mentioned that you are asked to supply the password when sending. > >> Does it also do so before receiving? If only when sending, make sure you > >> have send authentication enabled: > >> Go to Tools, Accounts, select that account, Properties, Servers. > >> The box for "My server requires authentication must be checked. > >> > >> -- > >> Gary VanderMolen, MS-MVP (Mail) > >> > >> > >> "Mark" <Mark@xxxxxx> wrote in message news:8F44B8F3-7E42-4B01-8DC5-542CB50634DC@xxxxxx > >> > Hello Gary, > >> > sorry to pop in but the link you gave me didn't work. Hence I can only > >> > communicate via "REPLY" and not from "NEW" > >> > Question: How do I get Mail to ask for the Logon info (user name, password) > >> > before I access messages. And how do I get it to stop asking me to "logon" > >> > before it will send a message? Currently, I have Tools,Accts, Highlight > >> > Pop.lGmail., Servers , Emjjail User Name & Password filled in, check under > >> > remember password, but don't have Logon using secured Password checked. I > >> > like the idea of asking for logon before a sessionn. Not before sending > >> > email. Is this doable or am I being a pain in the @ss? > >> > As always, thanks for your time and expertise. > >> > Mark > >> > >> > >> > > |
My System Specs |
| 10-17-2008 | #12 |
| | Re: can't receive or send e-mail No, I was talking about the Settings button that is adjacent to the "My server requires authentication" option. However, no need to pursue that approach because both servers belong to Gmail. The only remaining possible cause for your problem is McAfee. McAfee antivirus is among the top three troublemakers for Windows Mail. Sometimes it takes a while before symptoms start showing up. First of all, turn off email scanning in McAfee, although that is seldom sufficient. If the problem continues, the only way you can prove or disprove that McAfee is the culprit is to uninstall it, followed by using their debris removal tool: http://service.mcafee.com/FAQDocumen...107083&lc=1033 If you decide to replace McAfee, we can recommend a free antivirus program which is more compatible with Windows Mail: Instead of switching to a different antivirus, another option is to upgrade to Windows Live Mail (WLM), which is more resistant to the adverse effects of overly intrusive antivirus products: http://get.live.com/wlmail/overview Even with WLM, you must disable email scanning in the antivirus, for the reason explained here: http://thundercloud.net/infoave/tuto...ning/index.htm -- Gary VanderMolen, MS-MVP (Mail) "Mark" <Mark@xxxxxx> wrote in message news:0C16E9D8-54DC-479F-8075-A6AE8D1C7C91@xxxxxx Quote: > O.K. > Only asked for password when sending, not when opening or receiving. > About the "adjacent settings button", are you talking about remember > password? If so, you have two boxes under incoming mail server that are > filled in automatically: Email user name and password (series of dots for the > password). When you check remember password, the password dots go dark. And > I did have it checked. > Incoming Server: Under server, it has > Incoming mail (POP3): pop.gmail.com Outgoing mail (SMTP): smtp.gmail.com > Antivirus is McAfee. Security suite with everything-or so I hope. > Logon using secure password authentification is NOT checked. > Thanks Gary!!! > > > -- > Mark > > > "Gary VanderMolen" wrote: > Quote: >> You did not answer my question as to whether you are also prompted >> for the password when receiving, or does it only occur when sending? >> >> Go back to that setting you just checked, and click on the adjacent >> "Settings" button. Does it show anything for Logon Information? >> Also, on the Servers tab, does the incoming server belong to the >> same provider as the outgoing server? Although it is possible to >> have non-matching servers, it complicates the SMTP server >> authentication. >> >> Also, let me know which antivirus you are using. >> >> Do not enable the "Log on using Secure Password Authentication". >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "Mark" <Mark@xxxxxx> wrote in message news:92E193D5-B91D-4C78-98E0-D3F064B78F08@xxxxxx Quote: >> > Hi Gary, >> > Yes, it's checked. Microsoft mail opens without a Logon upon clicking the >> > icon. I am currently required to go through the Logon User name and password >> > after hitting "send" and before it will send the email. >> > Logon using secure password authentification is NOT currently checked. Any >> > suggestions? >> > Thanks, >> > >> > -- >> > Mark >> > >> > >> > "Gary VanderMolen" wrote: >> > >> >> By "Mail" do you mean Windows Mail or Windows Live Mail? >> >> Neither have password-protected access. If you have privacy concerns >> >> because others use the same computer, use a password protected >> >> Windows user account, and when you are finished using the computer, >> >> press Winkey+L. >> >> >> >> You mentioned that you are asked to supply the password when sending. >> >> Does it also do so before receiving? If only when sending, make sure you >> >> have send authentication enabled: >> >> Go to Tools, Accounts, select that account, Properties, Servers. >> >> The box for "My server requires authentication must be checked. >> >> >> >> -- >> >> Gary VanderMolen, MS-MVP (Mail) >> >> >> >> >> >> "Mark" <Mark@xxxxxx> wrote in message news:8F44B8F3-7E42-4B01-8DC5-542CB50634DC@xxxxxx >> >> > Hello Gary, >> >> > sorry to pop in but the link you gave me didn't work. Hence I can only >> >> > communicate via "REPLY" and not from "NEW" >> >> > Question: How do I get Mail to ask for the Logon info (user name, password) >> >> > before I access messages. And how do I get it to stop asking me to "logon" >> >> > before it will send a message? Currently, I have Tools,Accts, Highlight >> >> > Pop.lGmail., Servers , Emjjail User Name & Password filled in, check under >> >> > remember password, but don't have Logon using secured Password checked. I >> >> > like the idea of asking for logon before a sessionn. Not before sending >> >> > email. Is this doable or am I being a pain in the @ss? >> >> > As always, thanks for your time and expertise. >> >> > Mark >> >> >> >> >> >> >> >> |
| My System Specs |
| 10-17-2008 | #13 |
| | Re: can't receive or send e-mail Gary, You are the man!!! I'm gonna suck it up for the time being as it seems like way too much work. Take care until next time and thanks mightily again!!!!! -- Mark "Gary VanderMolen" wrote: Quote: > No, I was talking about the Settings button that is adjacent to the > "My server requires authentication" option. However, no need to > pursue that approach because both servers belong to Gmail. > > The only remaining possible cause for your problem is McAfee. > McAfee antivirus is among the top three troublemakers for Windows Mail. > Sometimes it takes a while before symptoms start showing up. > First of all, turn off email scanning in McAfee, although that is seldom sufficient. > > If the problem continues, the only way you can prove or disprove that > McAfee is the culprit is to uninstall it, followed by using their debris removal tool: > http://service.mcafee.com/FAQDocumen...107083&lc=1033 > > If you decide to replace McAfee, we can recommend a free antivirus > program which is more compatible with Windows Mail: > > Instead of switching to a different antivirus, another option is to upgrade > to Windows Live Mail (WLM), which is more resistant to the adverse effects > of overly intrusive antivirus products: http://get.live.com/wlmail/overview > > Even with WLM, you must disable email scanning in the antivirus, > for the reason explained here: > http://thundercloud.net/infoave/tuto...ning/index.htm > > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "Mark" <Mark@xxxxxx> wrote in message news:0C16E9D8-54DC-479F-8075-A6AE8D1C7C91@xxxxxx Quote: > > O.K. > > Only asked for password when sending, not when opening or receiving. > > About the "adjacent settings button", are you talking about remember > > password? If so, you have two boxes under incoming mail server that are > > filled in automatically: Email user name and password (series of dots for the > > password). When you check remember password, the password dots go dark. And > > I did have it checked. > > Incoming Server: Under server, it has > > Incoming mail (POP3): pop.gmail.com Outgoing mail (SMTP): smtp.gmail.com > > Antivirus is McAfee. Security suite with everything-or so I hope. > > Logon using secure password authentification is NOT checked. > > Thanks Gary!!! > > > > > > -- > > Mark > > > > > > "Gary VanderMolen" wrote: > > Quote: > >> You did not answer my question as to whether you are also prompted > >> for the password when receiving, or does it only occur when sending? > >> > >> Go back to that setting you just checked, and click on the adjacent > >> "Settings" button. Does it show anything for Logon Information? > >> Also, on the Servers tab, does the incoming server belong to the > >> same provider as the outgoing server? Although it is possible to > >> have non-matching servers, it complicates the SMTP server > >> authentication. > >> > >> Also, let me know which antivirus you are using. > >> > >> Do not enable the "Log on using Secure Password Authentication". > >> > >> -- > >> Gary VanderMolen, MS-MVP (Mail) > >> > >> > >> "Mark" <Mark@xxxxxx> wrote in message news:92E193D5-B91D-4C78-98E0-D3F064B78F08@xxxxxx > >> > Hi Gary, > >> > Yes, it's checked. Microsoft mail opens without a Logon upon clicking the > >> > icon. I am currently required to go through the Logon User name and password > >> > after hitting "send" and before it will send the email. > >> > Logon using secure password authentification is NOT currently checked. Any > >> > suggestions? > >> > Thanks, > >> > > >> > -- > >> > Mark > >> > > >> > > >> > "Gary VanderMolen" wrote: > >> > > >> >> By "Mail" do you mean Windows Mail or Windows Live Mail? > >> >> Neither have password-protected access. If you have privacy concerns > >> >> because others use the same computer, use a password protected > >> >> Windows user account, and when you are finished using the computer, > >> >> press Winkey+L. > >> >> > >> >> You mentioned that you are asked to supply the password when sending. > >> >> Does it also do so before receiving? If only when sending, make sure you > >> >> have send authentication enabled: > >> >> Go to Tools, Accounts, select that account, Properties, Servers. > >> >> The box for "My server requires authentication must be checked. > >> >> > >> >> -- > >> >> Gary VanderMolen, MS-MVP (Mail) > >> >> > >> >> > >> >> "Mark" <Mark@xxxxxx> wrote in message news:8F44B8F3-7E42-4B01-8DC5-542CB50634DC@xxxxxx > >> >> > Hello Gary, > >> >> > sorry to pop in but the link you gave me didn't work. Hence I can only > >> >> > communicate via "REPLY" and not from "NEW" > >> >> > Question: How do I get Mail to ask for the Logon info (user name, password) > >> >> > before I access messages. And how do I get it to stop asking me to "logon" > >> >> > before it will send a message? Currently, I have Tools,Accts, Highlight > >> >> > Pop.lGmail., Servers , Emjjail User Name & Password filled in, check under > >> >> > remember password, but don't have Logon using secured Password checked. I > >> >> > like the idea of asking for logon before a sessionn. Not before sending > >> >> > email. Is this doable or am I being a pain in the @ss? > >> >> > As always, thanks for your time and expertise. > >> >> > Mark > >> >> > >> >> > >> >> > >> > >> > >> > > |
| My System Specs |
| 10-17-2008 | #14 |
| | Re: can't receive or send e-mail You're very welcome, Mark. -- Gary VanderMolen, MS-MVP (Mail) "Mark" <Mark@xxxxxx> wrote in message news:1E53BDD1-F948-4345-9665-FD0FF9D03553@xxxxxx Quote: > Gary, > You are the man!!! I'm gonna suck it up for the time being as it seems like > way too much work. Take care until next time and thanks mightily again!!!!! > > -- > Mark > > > "Gary VanderMolen" wrote: > Quote: >> No, I was talking about the Settings button that is adjacent to the >> "My server requires authentication" option. However, no need to >> pursue that approach because both servers belong to Gmail. >> >> The only remaining possible cause for your problem is McAfee. >> McAfee antivirus is among the top three troublemakers for Windows Mail. >> Sometimes it takes a while before symptoms start showing up. >> First of all, turn off email scanning in McAfee, although that is seldom sufficient. >> >> If the problem continues, the only way you can prove or disprove that >> McAfee is the culprit is to uninstall it, followed by using their debris removal tool: >> http://service.mcafee.com/FAQDocumen...107083&lc=1033 >> >> If you decide to replace McAfee, we can recommend a free antivirus >> program which is more compatible with Windows Mail: >> >> Instead of switching to a different antivirus, another option is to upgrade >> to Windows Live Mail (WLM), which is more resistant to the adverse effects >> of overly intrusive antivirus products: http://get.live.com/wlmail/overview >> >> Even with WLM, you must disable email scanning in the antivirus, >> for the reason explained here: >> http://thundercloud.net/infoave/tuto...ning/index.htm >> >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "Mark" <Mark@xxxxxx> wrote in message news:0C16E9D8-54DC-479F-8075-A6AE8D1C7C91@xxxxxx Quote: >> > O.K. >> > Only asked for password when sending, not when opening or receiving. >> > About the "adjacent settings button", are you talking about remember >> > password? If so, you have two boxes under incoming mail server that are >> > filled in automatically: Email user name and password (series of dots for the >> > password). When you check remember password, the password dots go dark. And >> > I did have it checked. >> > Incoming Server: Under server, it has >> > Incoming mail (POP3): pop.gmail.com Outgoing mail (SMTP): smtp.gmail.com >> > Antivirus is McAfee. Security suite with everything-or so I hope. >> > Logon using secure password authentification is NOT checked. >> > Thanks Gary!!! >> > >> > >> > -- >> > Mark >> > >> > >> > "Gary VanderMolen" wrote: >> > >> >> You did not answer my question as to whether you are also prompted >> >> for the password when receiving, or does it only occur when sending? >> >> >> >> Go back to that setting you just checked, and click on the adjacent >> >> "Settings" button. Does it show anything for Logon Information? >> >> Also, on the Servers tab, does the incoming server belong to the >> >> same provider as the outgoing server? Although it is possible to >> >> have non-matching servers, it complicates the SMTP server >> >> authentication. >> >> >> >> Also, let me know which antivirus you are using. >> >> >> >> Do not enable the "Log on using Secure Password Authentication". >> >> >> >> -- >> >> Gary VanderMolen, MS-MVP (Mail) >> >> >> >> >> >> "Mark" <Mark@xxxxxx> wrote in message news:92E193D5-B91D-4C78-98E0-D3F064B78F08@xxxxxx >> >> > Hi Gary, >> >> > Yes, it's checked. Microsoft mail opens without a Logon upon clicking the >> >> > icon. I am currently required to go through the Logon User name and password >> >> > after hitting "send" and before it will send the email. >> >> > Logon using secure password authentification is NOT currently checked. Any >> >> > suggestions? >> >> > Thanks, >> >> > >> >> > -- >> >> > Mark >> >> > >> >> > >> >> > "Gary VanderMolen" wrote: >> >> > >> >> >> By "Mail" do you mean Windows Mail or Windows Live Mail? >> >> >> Neither have password-protected access. If you have privacy concerns >> >> >> because others use the same computer, use a password protected >> >> >> Windows user account, and when you are finished using the computer, >> >> >> press Winkey+L. >> >> >> >> >> >> You mentioned that you are asked to supply the password when sending. >> >> >> Does it also do so before receiving? If only when sending, make sure you >> >> >> have send authentication enabled: >> >> >> Go to Tools, Accounts, select that account, Properties, Servers. >> >> >> The box for "My server requires authentication must be checked. >> >> >> >> >> >> -- >> >> >> Gary VanderMolen, MS-MVP (Mail) >> >> >> >> >> >> >> >> >> "Mark" <Mark@xxxxxx> wrote in message news:8F44B8F3-7E42-4B01-8DC5-542CB50634DC@xxxxxx >> >> >> > Hello Gary, >> >> >> > sorry to pop in but the link you gave me didn't work. Hence I can only >> >> >> > communicate via "REPLY" and not from "NEW" >> >> >> > Question: How do I get Mail to ask for the Logon info (user name, password) >> >> >> > before I access messages. And how do I get it to stop asking me to "logon" >> >> >> > before it will send a message? Currently, I have Tools,Accts, Highlight >> >> >> > Pop.lGmail., Servers , Emjjail User Name & Password filled in, check under >> >> >> > remember password, but don't have Logon using secured Password checked. I >> >> >> > like the idea of asking for logon before a sessionn. Not before sending >> >> >> > email. Is this doable or am I being a pain in the @ss? >> >> >> > As always, thanks for your time and expertise. >> >> >> > Mark >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> |
| My System Specs |
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