McAfee antivirus is among the top three troublemakers for Windows Mail.
Turning off email scanning in McAfee is seldom sufficient to eliminate all
If the problem continues, the only way you can prove or disprove that
McAfee is the culprit is to uninstall it, followed by using their debris removal tool:
If you decide to replace McAfee, we can recommend a free antivirus
program which is more compatible with Windows Mail:
Instead of switching to a different antivirus, another option is to upgrade
to Windows Live Mail (WLM), which is more resistant to the adverse effects
of overly intrusive antivirus products: http://get.live.com/wlmail/overview
Even with WLM, you must disable email scanning in the antivirus,
for the reason explained here:
Gary VanderMolen, MS-MVP (Mail)
"Martyboy" <Martyboy@xxxxxx> wrote in message news
> Thanks Steve.
> Turned off email scanning in Mc Affee antivirus. problem still the same.
> Then tried removing email account, shutting down Windows Mail, and adding
> email account, as per your reference website. Unfortunately still have the
> "Steve Cochran" wrote:
>> Check to see if you have email scanning enabled with your antivirus
>> software. Such will interfere in mysterious ways. See
>> www.oehelp.com/OETips.aspx#3 (the section on AV software).
>> "Martyboy" <Martyboy@xxxxxx> wrote in message
>> >I am running Windows Vista Home Premium.
>> > When I open up a new email and click the paperclip to add an attachment,
>> > Windows Mail instantly shuts down, giving no error reports.
>> > I did manage to eventually send the attachment by going to the file and
>> > selecting the "Attach to Email" option.
>> > Any ideas why clicking the paperclip should shutdown Windows Mail?
>> > --
>> > Thanks