Norton antivirus is among the top three troublemakers for Windows Mail.
Symptoms often don't surface until several months have gone by.
The only way you can prove or disprove that Norton is the culprit is to
uninstall it, followed by using their debris removal tool: http://service1.symantec.com/Support...05033108162039
Instead of uninstalling your antivirus, another option is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of overly
intrusive antivirus products: http://get.live.com/wlmail/overview
In any case you must disable antivirus email scanning, for the reason
explained here: http://thundercloud.net/infoave/tuto...ning/index.htm
Gary VanderMolen, MS-MVP (Mail)
"Martin" <Martin@xxxxxx> wrote in message news:9218BB9B-2459-4463-B62F-A3F11A553266@xxxxxx
> I'm using Norton Internet Security and everything was working well for months
> and suddenly (some days ago) the problem began.
> "Gary VanderMolen" wrote:
>> Which antivirus are you running? Some of them are not fully compatible
>> with Windows Mail.
>> Gary VanderMolen, MS-MVP (Mail)
>> "Deano" <Deano@xxxxxx> wrote in message news:8597E44D-7209-4424-8353-0333B7A5006D@xxxxxx
>> >I am having the same problem as Martin opening jpeg attachments. Windows mail
>> > opens the first one then shuts down when trying to open the second. I have
>> > uninstalled a picture viewer I was using, but still having the problem using
>> > windows photo viewer.
>> > I wonder if there has been an windows update recently as I dont recall
>> > having this problem in the past?
>> > "Martin" wrote:
>> >> Hi,
>> >> if i open two attachements (one after the ofter), windows mail shuts down
>> >> while opening the second attachement.
>> >> If i open one attachement, close windows mail, start windows mail again and
>> >> open the next attachement, everything is fine.
>> >> Does somebody know what to do?