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Vista - Re: Another Email stuck in Windows Mail Outbox

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Old 10-15-2008   #1 (permalink)
Gary VanderMolen


 
 

Re: Another Email stuck in Windows Mail Outbox

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Note: Any uninstall of Norton security software must be followed up by
using their special debris removal tool:
http://service1.symantec.com/Support...05033108162039

--
Gary VanderMolen, MS-MVP (Mail)


"dsears" <dsears@xxxxxx> wrote in message news:698CB9D4-F2B3-45A8-8AFF-92A5E78CFA54@xxxxxx
Quote:

> I've read all the posts; I've tired to download the Hotifix kb941090; it
> kleeps failing- and yes, I verified I have 32 bit; and yes, I not only
> disabled my email scans, disabled the AntiVirus- I even tried uninstalling
> the entire Norton Internet Security software and then re-installing the
> Hotfix. Still won't install.
> Nothing is working.
>
> What are my options now ?
> Must I create a new Windows ID? I hope not.
> I've already done that for another problem when I first got my HP with Vista
> OS last year- unbelievable resulting headaches.
> I have a lot of emails in my Inbox folders and was told by my ISP
> (ATT/Bellsouth) that even backing them up doesn't guarantee access to them
> after creating a new ID.
>


My System SpecsSystem Spec
Old 10-15-2008   #2 (permalink)
Steve Cochran


 
 

Re: Another Email stuck in Windows Mail Outbox

In addition to what Gary suggested, you can try my Windows Mail utility to
remove the stuck message. See www.oehelp.com/WMUtil/

You really need to install Vista SP1, but you first need to completely
remove Norton.

steve

"dsears" <dsears@xxxxxx> wrote in message
news:698CB9D4-F2B3-45A8-8AFF-92A5E78CFA54@xxxxxx
Quote:

> I've read all the posts; I've tired to download the Hotifix kb941090; it
> kleeps failing- and yes, I verified I have 32 bit; and yes, I not only
> disabled my email scans, disabled the AntiVirus- I even tried uninstalling
> the entire Norton Internet Security software and then re-installing the
> Hotfix. Still won't install.
> Nothing is working.
>
> What are my options now ?
> Must I create a new Windows ID? I hope not.
> I've already done that for another problem when I first got my HP with
> Vista
> OS last year- unbelievable resulting headaches.
> I have a lot of emails in my Inbox folders and was told by my ISP
> (ATT/Bellsouth) that even backing them up doesn't guarantee access to them
> after creating a new ID.
>
My System SpecsSystem Spec
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