Windows Vista Forums

No attachments in Windows Mail

  1. #1


    Martyn Bell Guest

    No attachments in Windows Mail

    When my Windows Mail receives emails, it strips all of the attachments from
    the email. The outgoing email has the attachments; I checked by having the
    same message sent to two separate accounts. One was retrieved using Outlook
    Express with no problems - the Windows Mail one stripped the attachment (a
    Word document).

    Both accounts were retrieved on Vista machines, with SP1 installed. My own
    machine was reset to factory settings, no anti-virus of any kind (never had
    Norton installed on it ever), no add ons, nothing except a bare Vista/IE7 set
    up.

    The box to block potentially harmful messages is not ticked. I am
    completely lost and about to give up on MS altogether...

      My System SpecsSystem Spec

  2. #2


    Gary VanderMolen Guest

    Re: No attachments in Windows Mail

    If the sender was using Outlook, that would explain it, see
    http://email.about.com/od/outlooktips/qt/et121705.htm

    If that was not the issue, make sure your antivirus is not configured to
    scan incoming emails.

    --
    Gary VanderMolen, MS-MVP (Mail)


    "Martyn Bell" <Martyn Bell@xxxxxx> wrote in message news:BED6379C-D345-4CB3-9405-7A6CD82A1A4C@xxxxxx

    > When my Windows Mail receives emails, it strips all of the attachments from
    > the email. The outgoing email has the attachments; I checked by having the
    > same message sent to two separate accounts. One was retrieved using Outlook
    > Express with no problems - the Windows Mail one stripped the attachment (a
    > Word document).
    >
    > Both accounts were retrieved on Vista machines, with SP1 installed. My own
    > machine was reset to factory settings, no anti-virus of any kind (never had
    > Norton installed on it ever), no add ons, nothing except a bare Vista/IE7 set
    > up.
    >
    > The box to block potentially harmful messages is not ticked. I am
    > completely lost and about to give up on MS altogether...


      My System SpecsSystem Spec

  3. #3


    Martyn Bell Guest

    Re: No attachments in Windows Mail

    Gary,

    Thanks, I'll try that and let you know in a few days. I haven't natoced any
    winmail.dat files but it's worth a shot.

    It's definitley not anti-virus - there was no anti virus installed on that
    machine.

    "Gary VanderMolen" wrote:

    > If the sender was using Outlook, that would explain it, see
    > http://email.about.com/od/outlooktips/qt/et121705.htm
    >
    > If that was not the issue, make sure your antivirus is not configured to
    > scan incoming emails.

      My System SpecsSystem Spec

  4. #4


    Gary VanderMolen Guest

    Re: No attachments in Windows Mail

    If there is a winmail.dat file, you can see it by pressing Ctrl+F3.

    --
    Gary VanderMolen, MS-MVP (Mail)


    "Martyn Bell" <MartynBell@xxxxxx> wrote in message news:92F9CA1B-A493-4ADF-B534-134A8318F5A5@xxxxxx

    > Gary,
    >
    > Thanks, I'll try that and let you know in a few days. I haven't natoced any
    > winmail.dat files but it's worth a shot.
    >
    > It's definitley not anti-virus - there was no anti virus installed on that
    > machine.
    >
    > "Gary VanderMolen" wrote:
    >

    >> If the sender was using Outlook, that would explain it, see
    >> http://email.about.com/od/outlooktips/qt/et121705.htm
    >>
    >> If that was not the issue, make sure your antivirus is not configured to
    >> scan incoming emails.
    >


      My System SpecsSystem Spec

  5. #5


    Steve Cochran Guest

    Re: No attachments in Windows Mail

    Check the message sizes between the two and also the headers. It could be
    something server side that is removing the attachments.

    steve

    "Martyn Bell" <MartynBell@xxxxxx> wrote in message
    news:92F9CA1B-A493-4ADF-B534-134A8318F5A5@xxxxxx

    > Gary,
    >
    > Thanks, I'll try that and let you know in a few days. I haven't natoced
    > any
    > winmail.dat files but it's worth a shot.
    >
    > It's definitley not anti-virus - there was no anti virus installed on that
    > machine.
    >
    > "Gary VanderMolen" wrote:
    >

    >> If the sender was using Outlook, that would explain it, see
    >> http://email.about.com/od/outlooktips/qt/et121705.htm
    >>
    >> If that was not the issue, make sure your antivirus is not configured to
    >> scan incoming emails.
    >

      My System SpecsSystem Spec


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