Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Newsgroups > Vista mail

Vista - I cannot send or reply to email

Reply
 
Old 10-24-2008   #1 (permalink)
unionpres


 
 

I cannot send or reply to email

This is the error message I received:The message could not be sent. The
authentication setting might not be correct for your outgoing e-mail [SMTP]
server. For help solving this problem, go to Help, search for "Troubleshoot
Windows Mail", and read the "I'm having problems sending e-mail" section. If
you need help determining the proper server settings, please contact your
e-mail service provider.

The rejected e-mail address was 'christine1964@xxxxxx Subject 'Re: Oct
30', Account: 'POP3.mail.wowway.com', Server: 'SMTP.mail.wowway.com',
Protocol: SMTP, Server Response: '550 5.0.0 Access denied', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

I am connected by wireless at a hotel.

My System SpecsSystem Spec
Old 10-24-2008   #2 (permalink)
Gary VanderMolen


 
 

Re: I cannot send or reply to email

The clue is in your last sentence: "wireless at a hotel".

Generally speaking, in order for port 25 SMTP service to work, the
owner of your SMTP server must be the same as the provider of your
Internet connection at that moment.

The available workarounds when sending away from home are as follows:

1. Use webmail for sending (via your browser).
2. Ask your home ISP if they have a port other than '25' for SMTP.
3. If you frequently send from multiple locations, get a free Gmail account,
configure it for POP access, and use it for your sending chores.
Gmail uses port 465 for SMTP, which is not blocked like port 25 is.

--
Gary VanderMolen, MS-MVP (Mail)


"unionpres" <unionpres@xxxxxx> wrote in message news:CF49574A-A680-46F8-AC47-A4045EFED998@xxxxxx
Quote:

> This is the error message I received:The message could not be sent. The
> authentication setting might not be correct for your outgoing e-mail [SMTP]
> server. For help solving this problem, go to Help, search for "Troubleshoot
> Windows Mail", and read the "I'm having problems sending e-mail" section. If
> you need help determining the proper server settings, please contact your
> e-mail service provider.
>
> The rejected e-mail address was 'christine1964@xxxxxx Subject 'Re: Oct
> 30', Account: 'POP3.mail.wowway.com', Server: 'SMTP.mail.wowway.com',
> Protocol: SMTP, Server Response: '550 5.0.0 Access denied', Port: 25,
> Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
>
> I am connected by wireless at a hotel.

My System SpecsSystem Spec
Old 10-24-2008   #3 (permalink)
unionpres


 
 

Re: I cannot send or reply to email

Thank you for the explanation.

"Gary VanderMolen" wrote:
Quote:

> The clue is in your last sentence: "wireless at a hotel".
>
> Generally speaking, in order for port 25 SMTP service to work, the
> owner of your SMTP server must be the same as the provider of your
> Internet connection at that moment.
>
> The available workarounds when sending away from home are as follows:
>
> 1. Use webmail for sending (via your browser).
> 2. Ask your home ISP if they have a port other than '25' for SMTP.
> 3. If you frequently send from multiple locations, get a free Gmail account,
> configure it for POP access, and use it for your sending chores.
> Gmail uses port 465 for SMTP, which is not blocked like port 25 is.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "unionpres" <unionpres@xxxxxx> wrote in message news:CF49574A-A680-46F8-AC47-A4045EFED998@xxxxxx
Quote:

> > This is the error message I received:The message could not be sent. The
> > authentication setting might not be correct for your outgoing e-mail [SMTP]
> > server. For help solving this problem, go to Help, search for "Troubleshoot
> > Windows Mail", and read the "I'm having problems sending e-mail" section. If
> > you need help determining the proper server settings, please contact your
> > e-mail service provider.
> >
> > The rejected e-mail address was 'christine1964@xxxxxx Subject 'Re: Oct
> > 30', Account: 'POP3.mail.wowway.com', Server: 'SMTP.mail.wowway.com',
> > Protocol: SMTP, Server Response: '550 5.0.0 Access denied', Port: 25,
> > Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
> >
> > I am connected by wireless at a hotel.
>
>
>
My System SpecsSystem Spec
Old 10-24-2008   #4 (permalink)
Gary VanderMolen


 
 

Re: I cannot send or reply to email

You're very welcome.

--
Gary VanderMolen, MS-MVP (Mail)


"unionpres" <unionpres@xxxxxx> wrote in message news:681538C3-0966-4777-A551-15219C8FA979@xxxxxx
Quote:

> Thank you for the explanation.
>
> "Gary VanderMolen" wrote:
>
Quote:

>> The clue is in your last sentence: "wireless at a hotel".
>>
>> Generally speaking, in order for port 25 SMTP service to work, the
>> owner of your SMTP server must be the same as the provider of your
>> Internet connection at that moment.
>>
>> The available workarounds when sending away from home are as follows:
>>
>> 1. Use webmail for sending (via your browser).
>> 2. Ask your home ISP if they have a port other than '25' for SMTP.
>> 3. If you frequently send from multiple locations, get a free Gmail account,
>> configure it for POP access, and use it for your sending chores.
>> Gmail uses port 465 for SMTP, which is not blocked like port 25 is.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "unionpres" <unionpres@xxxxxx> wrote in message news:CF49574A-A680-46F8-AC47-A4045EFED998@xxxxxx
Quote:

>> > This is the error message I received:The message could not be sent. The
>> > authentication setting might not be correct for your outgoing e-mail [SMTP]
>> > server. For help solving this problem, go to Help, search for "Troubleshoot
>> > Windows Mail", and read the "I'm having problems sending e-mail" section. If
>> > you need help determining the proper server settings, please contact your
>> > e-mail service provider.
>> >
>> > The rejected e-mail address was 'christine1964@xxxxxx Subject 'Re: Oct
>> > 30', Account: 'POP3.mail.wowway.com', Server: 'SMTP.mail.wowway.com',
>> > Protocol: SMTP, Server Response: '550 5.0.0 Access denied', Port: 25,
>> > Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
>> >
>> > I am connected by wireless at a hotel.
>>
>>
>>

My System SpecsSystem Spec
Old 10-24-2008   #5 (permalink)
Rich


 
 

Re: I cannot send or reply to email


"unionpres" <unionpres@xxxxxx> wrote in message
news:CF49574A-A680-46F8-AC47-A4045EFED998@xxxxxx
Quote:

> This is the error message I received:The message could not be sent. The
> authentication setting might not be correct for your outgoing e-mail
> [SMTP]
> server. For help solving this problem, go to Help, search for
> "Troubleshoot
> Windows Mail", and read the "I'm having problems sending e-mail" section.
> If
> you need help determining the proper server settings, please contact your
> e-mail service provider.
>
> The rejected e-mail address was 'christine1964@xxxxxx Subject 'Re:
> Oct
> 30', Account: 'POP3.mail.wowway.com', Server: 'SMTP.mail.wowway.com',
> Protocol: SMTP, Server Response: '550 5.0.0 Access denied', Port: 25,
> Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
>
> I am connected by wireless at a hotel.
My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
can't send or reply to email Vista mail
email disappearing from inbox after I send a reply Vista mail
Can receive but not send/reply to email Vista mail
WLM cannot press reply and some email cannot send Live Mail
Cannot send or reply email w/ Windows Vista Home, Help! Vista mail


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46