(Vista Ultimate, 64 bit)

A small icon appears in the lower right hand corner of my
Windows Mail screen when new email arrives. It goes away as
I read the new email. No problem.

Other times the icon is there, and there is no new email.
Why?

--
----------
CWLee
Former slayer of dragons; practice now limited to sacred
cows. Believing we should hire for quality, not quotas, and
promote for performance, not preferences.

Did you look in the Junk E-mail folder?
If the email went into the Junk E-mail folder it still counts as
new mail (as far as Windows Mail is concerned).
That issue has been fixed in Windows Live Mail.

--
Gary VanderMolen, MS-MVP (Mail)


"CWLee" <cdubyalee@xxxxxx> wrote in message news:usVoCSxOJHA.144@xxxxxx

>
> (Vista Ultimate, 64 bit)
>
> A small icon appears in the lower right hand corner of my Windows Mail screen when new email arrives. It goes away as I read
> the new email. No problem.
>
> Other times the icon is there, and there is no new email. Why?
>
> --
> ----------
> CWLee
> Former slayer of dragons; practice now limited to sacred
> cows. Believing we should hire for quality, not quotas, and
> promote for performance, not preferences.
>

"Gary VanderMolen" <Gary@xxxxxx> wrote:

> Did you look in the Junk E-mail folder?
> If the email went into the Junk E-mail folder it still
> counts as
> new mail (as far as Windows Mail is concerned).

Yes, I did look there and the folder was empty. On my
system, junk mail does go into the junk email folder, but a
number appears (in blue) to the right, in parentheses,
indicating the number of unread messages. That system
applies to all the email folders, so I can just glance to
the right of the folder titles to see where my new email is.

> That issue has been fixed in Windows Live Mail.

Your wording suggests this has been noted before - right?

Thanks.

"CWLee" <cdubyalee@xxxxxx> wrote in message news:uE2OSYyOJHA.4304@xxxxxx

>
> "Gary VanderMolen" <Gary@xxxxxx> wrote:
>

>> Did you look in the Junk E-mail folder?
>> If the email went into the Junk E-mail folder it still counts as
>> new mail (as far as Windows Mail is concerned).

>
> Yes, I did look there and the folder was empty. On my system, junk mail does go into the junk email folder, but a number
> appears (in blue) to the right, in parentheses, indicating the number of unread messages. That system applies to all the email
> folders, so I can just glance to the right of the folder titles to see where my new email is.
>

>> That issue has been fixed in Windows Live Mail.

>
> Your wording suggests this has been noted before - right?

Which aspect, newly arrived Junk mail enabling the New Mail
notification? Yes, that's been reported here many times.
As for your issue of getting a New Mail notification, yet not
finding new mail anywhere, that's not normal for Windows Mail.
I assume you have "Show All Messages" enabled for all folders
(as opposed to "Hide Read Messages"), and "Permanently delete
suspected junk e-mail..." is not enabled. The only other known
cause for odd effects is an overly aggressive antivirus.

--
Gary VanderMolen, MS-MVP (Mail)

"Gary VanderMolen" <Gary@xxxxxx> wrote:

> As for your issue of getting a New Mail notification, yet
> not
> finding new mail anywhere, that's not normal for Windows
> Mail.

> I assume you have "Show All Messages" enabled for all
> folders
> (as opposed to "Hide Read Messages"), and "Permanently
> delete
> suspected junk e-mail..." is not enabled.

Both those assumptions are correct.

> The only other known
> cause for odd effects is an overly aggressive antivirus.

My AV is Avast. Does it have a reputation of being "overly
aggressive"?

Thanks.

I guess I'm at a dead-end road on this curious phenomenon.

"CWLee" <cdubyalee@xxxxxx> wrote in message news:utksQtcPJHA.588@xxxxxx

>
> "Gary VanderMolen" <Gary@xxxxxx> wrote:
>

>> As for your issue of getting a New Mail notification, yet not
>> finding new mail anywhere, that's not normal for Windows Mail.

>

>> I assume you have "Show All Messages" enabled for all folders
>> (as opposed to "Hide Read Messages"), and "Permanently delete
>> suspected junk e-mail..." is not enabled.

>
> Both those assumptions are correct.
>

>> The only other known
>> cause for odd effects is an overly aggressive antivirus.

>
> My AV is Avast. Does it have a reputation of being "overly aggressive"?

Not so much. However, if Avast was installed with its default install
option, its mail scanning module can still cause trouble.
Uninstall it, then reinstall, but select 'custom' install, which then
allows you to unselect installing its troublesome email scanning module.

--
Gary VanderMolen, MS-MVP (Mail)