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10-31-2008
| #1 (permalink) |
| | Unsent message in Outbox I have been unable to send messages for the past few days, I can receive them. This is the error message: Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'test again', Account: 'pop-server.kc.rr.com', Server: 'smtp-server.kc.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F |
My System Specs |
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10-31-2008
| #2 (permalink) |
| | Re: Unsent message in Outbox 'Unexpected' termination is usually caused by interference from a non- compatible antivirus program. Which antivirus are you running? As a minimum, email scanning in the antivirus must be turned off, although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled. If turning off your antivirus email scanning function does not resolve your problem, consider upgrading to Windows Live Mail, because it is less prone to suffering bad effects from overly intrusive antivirus programs: http://get.live.com/wlmail/overview Email scanning in any antivirus must be disabled, for reasons explained here: http://thundercloud.net/infoave/tuto...ning/index.htm -- Gary VanderMolen, MS-MVP (Mail) "NASCarla" <NASCarla@xxxxxx> wrote in message news:CB184386-5BD2-4125-843F-E7B4A805D89D@xxxxxx Quote: >I have been unable to send messages for the past few days, I can receive > them. This is the error message: > Your server has unexpectedly terminated the connection. Possible causes for > this include server problems, network problems, or a long period of > inactivity. Subject 'test again', Account: 'pop-server.kc.rr.com', Server: > 'smtp-server.kc.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error > Number: 0x800CCC0F |
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10-31-2008
| #3 (permalink) |
| | Re: Unsent message in Outbox I have both Trend Micro Antivirus and Spy Sweeper and don't really know how to turn either off so that I may send e-mail. I received e-mail but can't send I get the same message: Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'Re: just curious', Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F "Gary VanderMolen" wrote: Quote: > 'Unexpected' termination is usually caused by interference from a non- > compatible antivirus program. Which antivirus are you running? > As a minimum, email scanning in the antivirus must be turned off, > although that may not be sufficient to eliminate all bad effects. > In a worst case scenario, your antivirus may need to be uninstalled. > > If turning off your antivirus email scanning function does not resolve > your problem, consider upgrading to Windows Live Mail, because it > is less prone to suffering bad effects from overly intrusive antivirus > programs: http://get.live.com/wlmail/overview > > Email scanning in any antivirus must be disabled, for reasons > explained here: > http://thundercloud.net/infoave/tuto...ning/index.htm > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "NASCarla" <NASCarla@xxxxxx> wrote in message news:CB184386-5BD2-4125-843F-E7B4A805D89D@xxxxxx Quote: > >I have been unable to send messages for the past few days, I can receive > > them. This is the error message: > > Your server has unexpectedly terminated the connection. Possible causes for > > this include server problems, network problems, or a long period of > > inactivity. Subject 'test again', Account: 'pop-server.kc.rr.com', Server: > > 'smtp-server.kc.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error > > Number: 0x800CCC0F > > |
| My System Specs |
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10-31-2008
| #4 (permalink) |
| | Re: Unsent message in Outbox Thank you, Gary - I had upgraded Spysweeper a few days ago, so I turned off the antivirus scan, my messages are being sent - thank you! "moebabe1" wrote: Quote: > I have both Trend Micro Antivirus and Spy Sweeper and don't really know how > to turn either off so that I may send e-mail. I received e-mail but can't > send I get the same message: > Your server has unexpectedly terminated the connection. Possible causes for > this include server problems, network problems, or a long period of > inactivity. Subject 'Re: just curious', Account: 'mail.comcast.net', Server: > 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: > 0x800CCC0F > > > "Gary VanderMolen" wrote: > Quote: > > 'Unexpected' termination is usually caused by interference from a non- > > compatible antivirus program. Which antivirus are you running? > > As a minimum, email scanning in the antivirus must be turned off, > > although that may not be sufficient to eliminate all bad effects. > > In a worst case scenario, your antivirus may need to be uninstalled. > > > > If turning off your antivirus email scanning function does not resolve > > your problem, consider upgrading to Windows Live Mail, because it > > is less prone to suffering bad effects from overly intrusive antivirus > > programs: http://get.live.com/wlmail/overview > > > > Email scanning in any antivirus must be disabled, for reasons > > explained here: > > http://thundercloud.net/infoave/tuto...ning/index.htm > > > > -- > > Gary VanderMolen, MS-MVP (Mail) > > > > > > "NASCarla" <NASCarla@xxxxxx> wrote in message news:CB184386-5BD2-4125-843F-E7B4A805D89D@xxxxxx Quote: > > >I have been unable to send messages for the past few days, I can receive > > > them. This is the error message: > > > Your server has unexpectedly terminated the connection. Possible causes for > > > this include server problems, network problems, or a long period of > > > inactivity. Subject 'test again', Account: 'pop-server.kc.rr.com', Server: > > > 'smtp-server.kc.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error > > > Number: 0x800CCC0F > > > > |
| My System Specs |
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10-31-2008
| #5 (permalink) |
| | Re: Unsent messages in Outbox "NASCarla" wrote: Quote: > Thank you, Gary - I had upgraded Spysweeper a few days ago, so I turned off > the antivirus scan, my messages are being sent - thank you! > > "moebabe1" wrote: > Quote: > > I have both Trend Micro Antivirus and Spy Sweeper and don't really know how > > to turn either off so that I may send e-mail. I received e-mail but can't > > send I get the same message: > > Your server has unexpectedly terminated the connection. Possible causes for > > this include server problems, network problems, or a long period of > > inactivity. Subject 'Re: just curious', Account: 'mail.comcast.net', Server: > > 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: > > 0x800CCC0F > > > > > > "Gary VanderMolen" wrote: > > Quote: > > > 'Unexpected' termination is usually caused by interference from a non- > > > compatible antivirus program. Which antivirus are you running? > > > As a minimum, email scanning in the antivirus must be turned off, > > > although that may not be sufficient to eliminate all bad effects. > > > In a worst case scenario, your antivirus may need to be uninstalled. > > > > > > If turning off your antivirus email scanning function does not resolve > > > your problem, consider upgrading to Windows Live Mail, because it > > > is less prone to suffering bad effects from overly intrusive antivirus > > > programs: http://get.live.com/wlmail/overview > > > > > > Email scanning in any antivirus must be disabled, for reasons > > > explained here: > > > http://thundercloud.net/infoave/tuto...ning/index.htm > > > > > > -- > > > Gary VanderMolen, MS-MVP (Mail) > > > > > > > > > "NASCarla" <NASCarla@xxxxxx> wrote in message news:CB184386-5BD2-4125-843F-E7B4A805D89D@xxxxxx > > > >I have been unable to send messages for the past few days, I can receive > > > > them. This is the error message: > > > > Your server has unexpectedly terminated the connection. Possible causes for > > > > this include server problems, network problems, or a long period of > > > > inactivity. Subject 'test again', Account: 'pop-server.kc.rr.com', Server: > > > > 'smtp-server.kc.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error > > > > Number: 0x800CCC0F > > > > > > > > > |
| My System Specs |
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11-01-2008
| #6 (permalink) |
| | Re: Unsent message in Outbox Good to hear. Thanks for reporting back. -- Gary VanderMolen, MS-MVP (Mail) "NASCarla" <NASCarla@xxxxxx> wrote in message news:FD2FF8F1-AE36-4F32-998A-9F2252E9B5C3@xxxxxx Quote: > Thank you, Gary - I had upgraded Spysweeper a few days ago, so I turned off > the antivirus scan, my messages are being sent - thank you! > > "moebabe1" wrote: > Quote: >> I have both Trend Micro Antivirus and Spy Sweeper and don't really know how >> to turn either off so that I may send e-mail. I received e-mail but can't >> send I get the same message: >> Your server has unexpectedly terminated the connection. Possible causes for >> this include server problems, network problems, or a long period of >> inactivity. Subject 'Re: just curious', Account: 'mail.comcast.net', Server: >> 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: >> 0x800CCC0F >> >> >> "Gary VanderMolen" wrote: >> Quote: >> > 'Unexpected' termination is usually caused by interference from a non- >> > compatible antivirus program. Which antivirus are you running? >> > As a minimum, email scanning in the antivirus must be turned off, >> > although that may not be sufficient to eliminate all bad effects. >> > In a worst case scenario, your antivirus may need to be uninstalled. >> > >> > If turning off your antivirus email scanning function does not resolve >> > your problem, consider upgrading to Windows Live Mail, because it >> > is less prone to suffering bad effects from overly intrusive antivirus >> > programs: http://get.live.com/wlmail/overview >> > >> > Email scanning in any antivirus must be disabled, for reasons >> > explained here: >> > http://thundercloud.net/infoave/tuto...ning/index.htm >> > >> > -- >> > Gary VanderMolen, MS-MVP (Mail) >> > >> > >> > "NASCarla" <NASCarla@xxxxxx> wrote in message news:CB184386-5BD2-4125-843F-E7B4A805D89D@xxxxxx >> > >I have been unable to send messages for the past few days, I can receive >> > > them. This is the error message: >> > > Your server has unexpectedly terminated the connection. Possible causes for >> > > this include server problems, network problems, or a long period of >> > > inactivity. Subject 'test again', Account: 'pop-server.kc.rr.com', Server: >> > > 'smtp-server.kc.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error >> > > Number: 0x800CCC0F >> > >> > >> > |
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