Windows Vista Forums

Some emails won't open attachments
  1. #1


    Nadia Guest

    Some emails won't open attachments

    Some emails won't open attachments from people that I know. I get a message:
    This file does not have a program associated with it for performing this
    action. Ceate an association in the set associations control panel. I do
    not know how to do this. Can anyone help me. This just started to happen in
    early Oct.



    Thank You.
    --
    Nadia

      My System SpecsSystem Spec

  2. #2


    Gary VanderMolen Guest

    Re: Some emails won't open attachments

    What type of attachment file is it, DOC, PPS, JPG, XLS?

    Can you save the attachment, and then open the saved document
    outside of Windows Mail?

    --
    Gary VanderMolen, MS-MVP (Mail)


    "Nadia" <Nadia@xxxxxx> wrote in message news:0F47FD43-F6C2-4B40-930B-35A150E71424@xxxxxx

    > Some emails won't open attachments from people that I know. I get a message:
    > This file does not have a program associated with it for performing this
    > action. Ceate an association in the set associations control panel. I do
    > not know how to do this. Can anyone help me. This just started to happen in
    > early Oct.
    >
    > Thank You.
    > --
    > Nadia


      My System SpecsSystem Spec

  3. #3


    Nadia Guest

    Re: Some emails won't open attachments

    Hi Gary,

    Thanks for responding so quickly. The attachments that won't open all are:
    PPS. I did not try to save them and open them outside of Windows Mail. I
    don't know how to do that, I'm not very computer literate.
    --
    Nadia


    "Gary VanderMolen" wrote:

    > What type of attachment file is it, DOC, PPS, JPG, XLS?
    >
    > Can you save the attachment, and then open the saved document
    > outside of Windows Mail?
    >
    > --
    > Gary VanderMolen, MS-MVP (Mail)
    >
    >
    > "Nadia" <Nadia@xxxxxx> wrote in message news:0F47FD43-F6C2-4B40-930B-35A150E71424@xxxxxx

    > > Some emails won't open attachments from people that I know. I get a message:
    > > This file does not have a program associated with it for performing this
    > > action. Ceate an association in the set associations control panel. I do
    > > not know how to do this. Can anyone help me. This just started to happen in
    > > early Oct.
    > >
    > > Thank You.
    > > --
    > > Nadia
    >
    >
    >

      My System SpecsSystem Spec

  4. #4


    Nadia Guest

    Re: Some emails won't open attachments

    Hi Gary,

    I just tried to save one of the attachments. They are suppose to be
    pictures from Austria sent to me by my cousin. It came in as Austira.pps and
    I save it as Austria.jpg because attachments that end in jpg I could open.
    But I don't know where to find it !!!!

    Thanks Again.
    --
    Nadia


    "Gary VanderMolen" wrote:

    > What type of attachment file is it, DOC, PPS, JPG, XLS?
    >
    > Can you save the attachment, and then open the saved document
    > outside of Windows Mail?
    >
    > --
    > Gary VanderMolen, MS-MVP (Mail)
    >
    >
    > "Nadia" <Nadia@xxxxxx> wrote in message news:0F47FD43-F6C2-4B40-930B-35A150E71424@xxxxxx

    > > Some emails won't open attachments from people that I know. I get a message:
    > > This file does not have a program associated with it for performing this
    > > action. Ceate an association in the set associations control panel. I do
    > > not know how to do this. Can anyone help me. This just started to happen in
    > > early Oct.
    > >
    > > Thank You.
    > > --
    > > Nadia
    >
    >
    >

      My System SpecsSystem Spec

  5. #5


    Gary VanderMolen Guest

    Re: Some emails won't open attachments

    DO NOT change the type of extension of a file, because you will
    never be able to open that file. To save an attachment, click File,
    Save Attachments. At the bottom of the window that pops up is the
    location where that file will be saved. You can change that location
    by clicking the Browse button. Once the attachment is saved, for
    example, in the Documents folder, navigate to that folder and
    double-click on that PPS file. In order to open PPS files, you must
    have either PowerPoint or the free PowerPoint viewer installed. If you
    have neither, go here:
    http://www.microsoft.com/downloads/d...displaylang=en

    Once you have confirmed you can open that file outside of Windows Mail,
    there is a fix for being to able to open it inside Widows Mail:
    http://www.winhelponline.com/article...ows-Vista.html

    --
    Gary VanderMolen, MS-MVP (Mail)


    "Nadia" <Nadia@xxxxxx> wrote in message news:AE9A1274-1A7D-477F-B7F1-0F6A4D881E66@xxxxxx

    > Hi Gary,
    >
    > I just tried to save one of the attachments. They are suppose to be
    > pictures from Austria sent to me by my cousin. It came in as Austira.pps and
    > I save it as Austria.jpg because attachments that end in jpg I could open.
    > But I don't know where to find it !!!!
    >
    > Thanks Again.
    > --
    > Nadia
    >
    >
    > "Gary VanderMolen" wrote:
    >

    >> What type of attachment file is it, DOC, PPS, JPG, XLS?
    >>
    >> Can you save the attachment, and then open the saved document
    >> outside of Windows Mail?
    >>
    >> --
    >> Gary VanderMolen, MS-MVP (Mail)
    >>
    >>
    >> "Nadia" <Nadia@xxxxxx> wrote in message news:0F47FD43-F6C2-4B40-930B-35A150E71424@xxxxxx

    >> > Some emails won't open attachments from people that I know. I get a message:
    >> > This file does not have a program associated with it for performing this
    >> > action. Ceate an association in the set associations control panel. I do
    >> > not know how to do this. Can anyone help me. This just started to happen in
    >> > early Oct.
    >> >
    >> > Thank You.
    >> > --
    >> > Nadia
    >>
    >>
    >>


      My System SpecsSystem Spec

  6. #6


    Nadia Guest

    Re: Some emails won't open attachments

    Hi Gary,

    Thanks for your advise. I did save the attachment for one of the emails
    with the pps extension in the Documents and was able to open it. So I
    proceeded to fix the problem with the link you provided. It took me to
    "ReCure" which was the free download. It found 856 errors and automatically
    fixed 1. To fix the others, it wanted me to register for the full version of
    "ReCure" at a cost of $39.95. Would you recommend that I do that.

    I tried to open the attachment in Windows Mail after I used "Recure" (Free
    Version) and it still wouldn't open.

    What do you suggest I do. Is the price worth it. I have Norton's 360
    installed on my computer.

    Thanks,

    Nadia
    --
    Nadia


    "Gary VanderMolen" wrote:

    > DO NOT change the type of extension of a file, because you will
    > never be able to open that file. To save an attachment, click File,
    > Save Attachments. At the bottom of the window that pops up is the
    > location where that file will be saved. You can change that location
    > by clicking the Browse button. Once the attachment is saved, for
    > example, in the Documents folder, navigate to that folder and
    > double-click on that PPS file. In order to open PPS files, you must
    > have either PowerPoint or the free PowerPoint viewer installed. If you
    > have neither, go here:
    > http://www.microsoft.com/downloads/d...displaylang=en
    >
    > Once you have confirmed you can open that file outside of Windows Mail,
    > there is a fix for being to able to open it inside Widows Mail:
    > http://www.winhelponline.com/article...ows-Vista.html
    >
    > --
    > Gary VanderMolen, MS-MVP (Mail)
    >
    >
    > "Nadia" <Nadia@xxxxxx> wrote in message news:AE9A1274-1A7D-477F-B7F1-0F6A4D881E66@xxxxxx

    > > Hi Gary,
    > >
    > > I just tried to save one of the attachments. They are suppose to be
    > > pictures from Austria sent to me by my cousin. It came in as Austira.pps and
    > > I save it as Austria.jpg because attachments that end in jpg I could open.
    > > But I don't know where to find it !!!!
    > >
    > > Thanks Again.
    > > --
    > > Nadia
    > >
    > >
    > > "Gary VanderMolen" wrote:
    > >

    > >> What type of attachment file is it, DOC, PPS, JPG, XLS?
    > >>
    > >> Can you save the attachment, and then open the saved document
    > >> outside of Windows Mail?
    > >>
    > >> --
    > >> Gary VanderMolen, MS-MVP (Mail)
    > >>
    > >>
    > >> "Nadia" <Nadia@xxxxxx> wrote in message news:0F47FD43-F6C2-4B40-930B-35A150E71424@xxxxxx
    > >> > Some emails won't open attachments from people that I know. I get a message:
    > >> > This file does not have a program associated with it for performing this
    > >> > action. Ceate an association in the set associations control panel. I do
    > >> > not know how to do this. Can anyone help me. This just started to happen in
    > >> > early Oct.
    > >> >
    > >> > Thank You.
    > >> > --
    > >> > Nadia
    > >>
    > >>
    > >>
    >
    >
    >

      My System SpecsSystem Spec

  7. #7


    mac Guest

    Re: Some emails won't open attachments


    "Nadia" <Nadia@xxxxxx> wrote in message
    news:8B0FA333-B2B0-406E-8856-D0411E9099EC@xxxxxx

    > Hi Gary,
    >
    > Thanks for your advise. I did save the attachment for one of the emails
    > with the pps extension in the Documents and was able to open it. So I
    > proceeded to fix the problem with the link you provided. It took me to
    > "ReCure" which was the free download. It found 856 errors and
    > automatically
    > fixed 1. To fix the others, it wanted me to register for the full version
    > of
    > "ReCure" at a cost of $39.95. Would you recommend that I do that.
    >
    > I tried to open the attachment in Windows Mail after I used "Recure" (Free
    > Version) and it still wouldn't open.
    >
    > What do you suggest I do. Is the price worth it. I have Norton's 360
    > installed on my computer.
    >
    My advice when sending anyone to the link that Gary correctly gave you, is
    to ignore the 2 google ads, you obviously clicked on one of them.

    You do not need that software offered.

    Go back to the site that Gary gave you, and read beyond the Google Ads.

    You also need to remove Norton too, but not yet, let's get your pps file
    association sorted first.

    --
    Regards Steve.
    MS-MVP. MAIL. [DTS]


      My System SpecsSystem Spec

  8. #8


    Gary VanderMolen Guest

    Re: Some emails won't open attachments

    The first rule of safe computing is to ignore ads.
    Read and follow only the editorial matter on that page.

    --
    Gary VanderMolen, MS-MVP (Mail)


    "Nadia" <Nadia@xxxxxx> wrote in message news:8B0FA333-B2B0-406E-8856-D0411E9099EC@xxxxxx

    > Hi Gary,
    >
    > Thanks for your advise. I did save the attachment for one of the emails
    > with the pps extension in the Documents and was able to open it. So I
    > proceeded to fix the problem with the link you provided. It took me to
    > "ReCure" which was the free download. It found 856 errors and automatically
    > fixed 1. To fix the others, it wanted me to register for the full version of
    > "ReCure" at a cost of $39.95. Would you recommend that I do that.
    >
    > I tried to open the attachment in Windows Mail after I used "Recure" (Free
    > Version) and it still wouldn't open.
    >
    > What do you suggest I do. Is the price worth it. I have Norton's 360
    > installed on my computer.
    >
    > Thanks,
    >
    > Nadia
    > --
    > Nadia
    >
    >
    > "Gary VanderMolen" wrote:
    >

    >> DO NOT change the type of extension of a file, because you will
    >> never be able to open that file. To save an attachment, click File,
    >> Save Attachments. At the bottom of the window that pops up is the
    >> location where that file will be saved. You can change that location
    >> by clicking the Browse button. Once the attachment is saved, for
    >> example, in the Documents folder, navigate to that folder and
    >> double-click on that PPS file. In order to open PPS files, you must
    >> have either PowerPoint or the free PowerPoint viewer installed. If you
    >> have neither, go here:
    >> http://www.microsoft.com/downloads/d...displaylang=en
    >>
    >> Once you have confirmed you can open that file outside of Windows Mail,
    >> there is a fix for being to able to open it inside Widows Mail:
    >> http://www.winhelponline.com/article...ows-Vista.html
    >>
    >> --
    >> Gary VanderMolen, MS-MVP (Mail)
    >>
    >>
    >> "Nadia" <Nadia@xxxxxx> wrote in message news:AE9A1274-1A7D-477F-B7F1-0F6A4D881E66@xxxxxx

    >> > Hi Gary,
    >> >
    >> > I just tried to save one of the attachments. They are suppose to be
    >> > pictures from Austria sent to me by my cousin. It came in as Austira.pps and
    >> > I save it as Austria.jpg because attachments that end in jpg I could open.
    >> > But I don't know where to find it !!!!
    >> >
    >> > Thanks Again.
    >> > --
    >> > Nadia
    >> >
    >> >
    >> > "Gary VanderMolen" wrote:
    >> >
    >> >> What type of attachment file is it, DOC, PPS, JPG, XLS?
    >> >>
    >> >> Can you save the attachment, and then open the saved document
    >> >> outside of Windows Mail?
    >> >>
    >> >> --
    >> >> Gary VanderMolen, MS-MVP (Mail)
    >> >>
    >> >>
    >> >> "Nadia" <Nadia@xxxxxx> wrote in message news:0F47FD43-F6C2-4B40-930B-35A150E71424@xxxxxx
    >> >> > Some emails won't open attachments from people that I know. I get a message:
    >> >> > This file does not have a program associated with it for performing this
    >> >> > action. Ceate an association in the set associations control panel. I do
    >> >> > not know how to do this. Can anyone help me. This just started to happen in
    >> >> > early Oct.
    >> >> >
    >> >> > Thank You.
    >> >> > --
    >> >> > Nadia
    >> >>
    >> >>
    >> >>
    >>
    >>
    >>


      My System SpecsSystem Spec

  9. #9


    Nadia Guest

    Re: Some emails won't open attachments

    Hi Mac,

    Thanks. I just clicked on the first option that I saw and it said a free
    download for the pps cure. My cousin came in town today who is very compter
    literate and helped me with the directions that Gary gave me. It's a good
    thing because in the instructions, it didn't say that you have to expand the
    files. So he showed me how to do that (I hope I remember that in the future)
    and now everything works great.

    Thanks.
    --
    Nadia


    "mac" wrote:

    >
    > "Nadia" <Nadia@xxxxxx> wrote in message
    > news:8B0FA333-B2B0-406E-8856-D0411E9099EC@xxxxxx

    > > Hi Gary,
    > >
    > > Thanks for your advise. I did save the attachment for one of the emails
    > > with the pps extension in the Documents and was able to open it. So I
    > > proceeded to fix the problem with the link you provided. It took me to
    > > "ReCure" which was the free download. It found 856 errors and
    > > automatically
    > > fixed 1. To fix the others, it wanted me to register for the full version
    > > of
    > > "ReCure" at a cost of $39.95. Would you recommend that I do that.
    > >
    > > I tried to open the attachment in Windows Mail after I used "Recure" (Free
    > > Version) and it still wouldn't open.
    > >
    > > What do you suggest I do. Is the price worth it. I have Norton's 360
    > > installed on my computer.
    > >
    >
    > My advice when sending anyone to the link that Gary correctly gave you, is
    > to ignore the 2 google ads, you obviously clicked on one of them.
    >
    > You do not need that software offered.
    >
    > Go back to the site that Gary gave you, and read beyond the Google Ads.
    >
    > You also need to remove Norton too, but not yet, let's get your pps file
    > association sorted first.
    >
    > --
    > Regards Steve.
    > MS-MVP. MAIL. [DTS]
    >
    >

      My System SpecsSystem Spec

  10. #10


    Nadia Guest

    Re: Some emails won't open attachments

    Hi Gary,

    Thanks for all your help. Mac or Steve replied to me also. I followed your
    directions and like I told Mac (Steve) luckily my cousin from out of town
    came to visit today and helped me. He is very computer literate. I wouldn't
    have know that I had to expand the files during one of the steps. Everything
    works great now. Thanks for your wonderful advice as always. You are really
    great and I appreciate everything you have helped me with in the past and
    present.

    Thanks again.
    --
    Nadia


    "Gary VanderMolen" wrote:

    > The first rule of safe computing is to ignore ads.
    > Read and follow only the editorial matter on that page.
    >
    > --
    > Gary VanderMolen, MS-MVP (Mail)
    >
    >
    > "Nadia" <Nadia@xxxxxx> wrote in message news:8B0FA333-B2B0-406E-8856-D0411E9099EC@xxxxxx

    > > Hi Gary,
    > >
    > > Thanks for your advise. I did save the attachment for one of the emails
    > > with the pps extension in the Documents and was able to open it. So I
    > > proceeded to fix the problem with the link you provided. It took me to
    > > "ReCure" which was the free download. It found 856 errors and automatically
    > > fixed 1. To fix the others, it wanted me to register for the full version of
    > > "ReCure" at a cost of $39.95. Would you recommend that I do that.
    > >
    > > I tried to open the attachment in Windows Mail after I used "Recure" (Free
    > > Version) and it still wouldn't open.
    > >
    > > What do you suggest I do. Is the price worth it. I have Norton's 360
    > > installed on my computer.
    > >
    > > Thanks,
    > >
    > > Nadia
    > > --
    > > Nadia
    > >
    > >
    > > "Gary VanderMolen" wrote:
    > >

    > >> DO NOT change the type of extension of a file, because you will
    > >> never be able to open that file. To save an attachment, click File,
    > >> Save Attachments. At the bottom of the window that pops up is the
    > >> location where that file will be saved. You can change that location
    > >> by clicking the Browse button. Once the attachment is saved, for
    > >> example, in the Documents folder, navigate to that folder and
    > >> double-click on that PPS file. In order to open PPS files, you must
    > >> have either PowerPoint or the free PowerPoint viewer installed. If you
    > >> have neither, go here:
    > >> http://www.microsoft.com/downloads/d...displaylang=en
    > >>
    > >> Once you have confirmed you can open that file outside of Windows Mail,
    > >> there is a fix for being to able to open it inside Widows Mail:
    > >> http://www.winhelponline.com/article...ows-Vista.html
    > >>
    > >> --
    > >> Gary VanderMolen, MS-MVP (Mail)
    > >>
    > >>
    > >> "Nadia" <Nadia@xxxxxx> wrote in message news:AE9A1274-1A7D-477F-B7F1-0F6A4D881E66@xxxxxx
    > >> > Hi Gary,
    > >> >
    > >> > I just tried to save one of the attachments. They are suppose to be
    > >> > pictures from Austria sent to me by my cousin. It came in as Austira.pps and
    > >> > I save it as Austria.jpg because attachments that end in jpg I could open.
    > >> > But I don't know where to find it !!!!
    > >> >
    > >> > Thanks Again.
    > >> > --
    > >> > Nadia
    > >> >
    > >> >
    > >> > "Gary VanderMolen" wrote:
    > >> >
    > >> >> What type of attachment file is it, DOC, PPS, JPG, XLS?
    > >> >>
    > >> >> Can you save the attachment, and then open the saved document
    > >> >> outside of Windows Mail?
    > >> >>
    > >> >> --
    > >> >> Gary VanderMolen, MS-MVP (Mail)
    > >> >>
    > >> >>
    > >> >> "Nadia" <Nadia@xxxxxx> wrote in message news:0F47FD43-F6C2-4B40-930B-35A150E71424@xxxxxx
    > >> >> > Some emails won't open attachments from people that I know. I get a message:
    > >> >> > This file does not have a program associated with it for performing this
    > >> >> > action. Ceate an association in the set associations control panel. I do
    > >> >> > not know how to do this. Can anyone help me. This just started to happen in
    > >> >> > early Oct.
    > >> >> >
    > >> >> > Thank You.
    > >> >> > --
    > >> >> > Nadia
    > >> >>
    > >> >>
    > >> >>
    > >>
    > >>
    > >>
    >
    >
    >

      My System SpecsSystem Spec

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Some emails won't open attachments problems?

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