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Vista - PB for sending email with big files attached

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Old 11-15-2008   #1 (permalink)
Maurice


 
 

PB for sending email with big files attached

When I attached a big file (lore than 1Mo) to my email

Widows mail stopped and say to me that SMTP stopped

and ask to me if I what to wait 1mn or to continue immediatly


I take 3 or 4 times to sen my message

What I must do besaue with Outlook espress and Windoqs XP, i dont have this
mistake

Thanks for your help


My System SpecsSystem Spec
Old 11-16-2008   #2 (permalink)
Gary VanderMolen


 
 

Re: PB for sending email with big files attached

That type of problem is usually caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off your antivirus email scanning function does not resolve
your problem, consider upgrading to Windows Live Mail, because it
is less prone to suffering bad effects from overly intrusive antivirus
programs: http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"Maurice" <Maurice@xxxxxx> wrote in message news:F64618B7-F107-4399-A9D4-684546CEC073@xxxxxx
Quote:

> When I attached a big file (lore than 1Mo) to my email
>
> Widows mail stopped and say to me that SMTP stopped
>
> and ask to me if I what to wait 1mn or to continue immediatly
>
>
> I take 3 or 4 times to sen my message
>
> What I must do besaue with Outlook espress and Windoqs XP, i dont have this
> mistake
>
> Thanks for your help
>

My System SpecsSystem Spec
Old 11-16-2008   #3 (permalink)
Maurice


 
 

Re: PB for sending email with big files attached

Thanks Gary

MyAnti virus is Bit Defender

I use Windows Mail which replace Outlook Express in Vista

And not Windows Live Mail as you say

I try to disable the outgoing E mail as you say


"Gary VanderMolen" wrote:
Quote:

> That type of problem is usually caused by interference from a non-
> compatible antivirus program. Which antivirus are you running?
> As a minimum, email scanning in the antivirus must be turned off,
> although that may not be sufficient to eliminate all bad effects.
> In a worst case scenario, your antivirus may need to be uninstalled.
>
> If turning off your antivirus email scanning function does not resolve
> your problem, consider upgrading to Windows Live Mail, because it
> is less prone to suffering bad effects from overly intrusive antivirus
> programs: http://get.live.com/wlmail/overview
>
> Email scanning in any antivirus must be disabled, for reasons
> explained here:
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Maurice" <Maurice@xxxxxx> wrote in message news:F64618B7-F107-4399-A9D4-684546CEC073@xxxxxx
Quote:

> > When I attached a big file (lore than 1Mo) to my email
> >
> > Widows mail stopped and say to me that SMTP stopped
> >
> > and ask to me if I what to wait 1mn or to continue immediatly
> >
> >
> > I take 3 or 4 times to sen my message
> >
> > What I must do besaue with Outlook espress and Windoqs XP, i dont have this
> > mistake
> >
> > Thanks for your help
> >
>
>
>
My System SpecsSystem Spec
Old 11-16-2008   #4 (permalink)
Gary VanderMolen


 
 

Re: PB for sending email with big files attached

If disabling email scanning in your antivirus did not resolve the problem,
you have two options left (as I indicated below):
1) Temporarily uninstall your antivirus, to see if it makes a difference,
and/or
2) Upgrade to Windows Live Mail:

--
Gary VanderMolen, MS-MVP (Mail)


"Maurice" <Maurice@xxxxxx> wrote in message news:A9A653DC-6A00-488E-A939-2013037609AC@xxxxxx
Quote:

> Thanks Gary
>
> MyAnti virus is Bit Defender
>
> I use Windows Mail which replace Outlook Express in Vista
>
> And not Windows Live Mail as you say
>
> I try to disable the outgoing E mail as you say
>
>
> "Gary VanderMolen" wrote:
>
Quote:

>> That type of problem is usually caused by interference from a non-
>> compatible antivirus program. Which antivirus are you running?
>> As a minimum, email scanning in the antivirus must be turned off,
>> although that may not be sufficient to eliminate all bad effects.
>> In a worst case scenario, your antivirus may need to be uninstalled.
>>
>> If turning off your antivirus email scanning function does not resolve
>> your problem, consider upgrading to Windows Live Mail, because it
>> is less prone to suffering bad effects from overly intrusive antivirus
>> programs: http://get.live.com/wlmail/overview
>>
>> Email scanning in any antivirus must be disabled, for reasons
>> explained here:
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Maurice" <Maurice@xxxxxx> wrote in message news:F64618B7-F107-4399-A9D4-684546CEC073@xxxxxx
Quote:

>> > When I attached a big file (lore than 1Mo) to my email
>> >
>> > Widows mail stopped and say to me that SMTP stopped
>> >
>> > and ask to me if I what to wait 1mn or to continue immediatly
>> >
>> >
>> > I take 3 or 4 times to sen my message
>> >
>> > What I must do besaue with Outlook espress and Windoqs XP, i dont have this
>> > mistake
>> >
>> > Thanks for your help
>> >
>>
>>
>>

My System SpecsSystem Spec
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