Vista - Deleting Recovered Messages Folders

After reinstalling Vista and restoring files using Vistas restore function,
my Windows Mail is inundated with recovered message folders. I keep deleting
them but they come back. I read that shift delete gets rid of them forever
and it says it does but they still come back, how do I delete them
permanently?

"Trevor" <news.plus.net> wrote in message
news:Ir2dndMbQfFzUoLUnZ2dnUVZ8vqdnZ2d@xxxxxxThe mail store has been corrupted in some way, most probably by one of the
most often used Antivirus applications?
Norton, McAfee or Trend Micro are known to cause many problems in WM, when
they are set to scan mail.

Consider disabling that feature.

Better still, remove from your system and install one of the free AV's
available on the net, I use AVG Free.

Let's have a go at your current problem?

Go to Tools>options>advanced>maintenance>message store. Select and copy the
location.
Cancel your way out of there.

Select the Recovered Message folders and delete them, then empty the deleted
items folder.

Close WM !!!!

Go to Control Panel>classic view (top left)>folder options>view tab>enable
Show hidden Files and Folders>apply/ok your way out.

Now go to the Start Button>Run, and paste the message store location, that
you copied earlier, to the run line>OK

This will open Windows Explorer to your message store find and delete all of
the Recovered Message folders.

Close WExp.

Do not Open WM yet !!!!!

Try using this utility to repair and compact the mail store, with WM closed

WMUtil http://www.oehelp.com/WMUtil/

Please read the instructions.

Hopefully, that should sort you out for now, but consider my opening
comments regarding the various AV Applications.

If you need any more help then get back to this thread.

--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

Thanks Mac for taking the time to provide such a comprehensive and helpful
reply. It is now working. The only virus program I use is AVG, so
presumabl;y nothing to reset there?

thanks again

trevor



" mac" <macknever@xxxxxx> wrote in message
news:uGIbiI%23RJHA.4084@xxxxxx

"Eurofeeds" <trevor@xxxxxx@woldsweather.co.uk> wrote in message
news:72977$49202f68$50e5af86$14663@xxxxxxTrevor, pleased to hear it cleared them, for now :-)

If you installed AVG without disabling the mail scan feature, via custom
install when the option was presented during the install procedure, then it
could be the cause?
I recommend that you uninstall AVG, and reinstall using the procedure
mentioned above. YMMV?

Did you ever have one of the AV Apps mentioned at some time?
They leave behind a lot of crud when removed.


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

OK will try that- no haven't had one of those as this Vista was only
reinstalled last week.


" mac" <macknever@xxxxxx> wrote in message
news:e9wcTq$RJHA.4240@xxxxxx

Thanks, this finally fixed my problem with the Recovered Messages Folder
appearing. However, some of my messages in the Sent Folder could not be
deleted and messages in other folders could not be found. Luckly I had my
important messages saved in another place as well and was able to resent them
to my inbox and move them to my saved folders again.

"mac" wrote:

"jb1879" <jb1879@xxxxxx> wrote in message
news:32F47A12-1539-43B0-BAEA-70108C8B482B@xxxxxx
Download and install this hotfix, with Windows Mail closed:

Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista

http://support.microsoft.com/default.aspx/kb/941090

Although it says for mail stuck in the Outbox, it also works for
other folders.

Try using the utility again to repair and compact the mail store,
afterwards, with WM closed


WMUtil http://www.oehelp.com/WMUtil/

Please read the instructions.

--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

Worked great did the trick, WM recovered message folder behaving properly
now...thanks much.

"mac" wrote: