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Vista - Windows Vista Mail asking for logon information now

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Old 12-01-2008   #1 (permalink)
Madshade


 
 

Windows Vista Mail asking for logon information now

Can't use Windows Mail without logging into server. This just started this
morning.


A windows security pop up window with username and password confirmation and
checkbox for remembering both pops up now. If you check remember my
credentils it still won't remember and will ask you again. It has nothing to
do with your ISP.


Any suggestions?


My System SpecsSystem Spec
Old 12-01-2008   #2 (permalink)
kls7377


 
 

RE: Windows Vista Mail asking for logon information now



"Madshade" wrote:
Quote:

> Can't use Windows Mail without logging into server. This just started this
> morning.
>
>
> A windows security pop up window with username and password confirmation and
> checkbox for remembering both pops up now. If you check remember my
> credentils it still won't remember and will ask you again. It has nothing to
> do with your ISP.
>
>
> Any suggestions?
>
My System SpecsSystem Spec
Old 12-01-2008   #3 (permalink)
kls7377


 
 

RE: Windows Vista Mail asking for logon information now

Im having the same problem-looking for answers thanks

"Madshade" wrote:
Quote:

> Can't use Windows Mail without logging into server. This just started this
> morning.
>
>
> A windows security pop up window with username and password confirmation and
> checkbox for remembering both pops up now. If you check remember my
> credentils it still won't remember and will ask you again. It has nothing to
> do with your ISP.
>
>
> Any suggestions?
>
My System SpecsSystem Spec
Old 12-01-2008   #4 (permalink)
JPEN50


 
 

RE: Windows Vista Mail asking for logon information now



"Madshade" wrote:
Quote:

> Can't use Windows Mail without logging into server. This just started this
> morning.
>
>
> A windows security pop up window with username and password confirmation and
> checkbox for remembering both pops up now. If you check remember my
> credentils it still won't remember and will ask you again. It has nothing to
> do with your ISP.
>
>
> Any suggestions?
>
My System SpecsSystem Spec
Old 12-01-2008   #5 (permalink)
JPEN50


 
 

RE: Windows Vista Mail asking for logon information now


"kls7377" wrote:
Quote:

> Im having the same problem-looking for answers thanks
>
> "Madshade" wrote:
>
Quote:

> > Can't use Windows Mail without logging into server. This just started this
> > morning.
> >
> >
> > A windows security pop up window with username and password confirmation and
> > checkbox for remembering both pops up now. If you check remember my
> > credentils it still won't remember and will ask you again. It has nothing to
> > do with your ISP.
> >
> >
> > Any suggestions?
> >
Am Having the same problem
My System SpecsSystem Spec
Old 12-01-2008   #6 (permalink)
Gary VanderMolen


 
 

Re: Windows Vista Mail asking for logon information now

If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"Madshade" <Madshade@xxxxxx> wrote in message news:010B15EA-6E37-4972-904B-7FA5C43E431C@xxxxxx
Quote:

> Can't use Windows Mail without logging into server. This just started this
> morning.
>
>
> A windows security pop up window with username and password confirmation and
> checkbox for remembering both pops up now. If you check remember my
> credentils it still won't remember and will ask you again. It has nothing to
> do with your ISP.
>
>
> Any suggestions?
>

My System SpecsSystem Spec
Old 12-01-2008   #7 (permalink)
Gary VanderMolen


 
 

Re: Windows Vista Mail asking for logon information now

If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"kls7377" <kls7377@xxxxxx> wrote in message news:BC295DA7-917B-45B7-B3B6-9ACC850771BE@xxxxxx
Quote:

> Im having the same problem-looking for answers thanks
>
> "Madshade" wrote:
>
Quote:

>> Can't use Windows Mail without logging into server. This just started this
>> morning.
>>
>>
>> A windows security pop up window with username and password confirmation and
>> checkbox for remembering both pops up now. If you check remember my
>> credentils it still won't remember and will ask you again. It has nothing to
>> do with your ISP.
>>
>>
>> Any suggestions?
>>

My System SpecsSystem Spec
Old 12-01-2008   #8 (permalink)
Gary VanderMolen


 
 

Re: Windows Vista Mail asking for logon information now

If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"JPEN50" <JPEN50@xxxxxx> wrote in message news:7669C712-B3B5-4A2F-9E4C-47C807B7D427@xxxxxx
Quote:

>
> Am Having the same problem

My System SpecsSystem Spec
Old 12-01-2008   #9 (permalink)


 
 

Re: Windows Vista Mail asking for logon information now


"Madshade" <Madshade@xxxxxx> wrote in message
news:010B15EA-6E37-4972-904B-7FA5C43E431C@xxxxxx
Quote:

> Can't use Windows Mail without logging into server. This just started this
> morning.
>
>
> A windows security pop up window with username and password confirmation
> and
> checkbox for remembering both pops up now. If you check remember my
> credentils it still won't remember and will ask you again. It has nothing
> to
> do with your ISP.
>
>
> Any suggestions?
>
My System SpecsSystem Spec
Old 02-08-2009   #10 (permalink)
Samantha


 
 

RE: Windows Vista Mail asking for logon information now

I recently helped a friend with the same problem so I hope the following
information will help you…..

Open up your windows mail, click on tools and then accounts, highlight the
mail server you use (I.g pop.ntlworld.com) then click on properties and it
opens another window, click on servers and make sure all the details you have
for setting the account up are correct, then make sure the remember password
is ticked, “log on using secure password authentication” should be empty (not
ticked), then make sure “outgoing mail server” is ticked, then go into box
marked settings (on the same page) the box that says USE SAME SETTINGS AS MY
INCOMING MAIL SERVER should be ticked if not tick it, then click OK then
APPLY then OK again, close internet accounts window and you should be able to
use the windows mail without the hassle.

Good Luck and let me know if this works.


"Madshade" wrote:
Quote:

> Can't use Windows Mail without logging into server. This just started this
> morning.
>
>
> A windows security pop up window with username and password confirmation and
> checkbox for remembering both pops up now. If you check remember my
> credentils it still won't remember and will ask you again. It has nothing to
> do with your ISP.
>
>
> Any suggestions?
>
My System SpecsSystem Spec
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