Windows Vista Forums

unable to send windows email
  1. #1


    Glenn Guest

    unable to send windows email

    Our email send/receive has worked fairly consistently for over two years.
    'Send 'suddenly disabled itself about two weeks ago. We have made no changes
    and comcast says it isn't their problem. We have read all of the postings
    and are unable to find a solution that applies specifically to our problem -
    the magical 587 also causes an error. thanks



    The connection to the server has failed. Subject 'test', Account: 'mail',
    Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
    Error: 10060, Error Number: 0x800CCC0E

      My System SpecsSystem Spec

  2. #2


    Eric Guest

    RE: unable to send windows email

    I've had the identical problem for the same time period. Have you found a
    solution?

    "Glenn" wrote:

    > Our email send/receive has worked fairly consistently for over two years.
    > 'Send 'suddenly disabled itself about two weeks ago. We have made no changes
    > and comcast says it isn't their problem. We have read all of the postings
    > and are unable to find a solution that applies specifically to our problem -
    > the magical 587 also causes an error. thanks
    >
    > The connection to the server has failed. Subject 'test', Account: 'mail',
    > Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
    > Error: 10060, Error Number: 0x800CCC0E

      My System SpecsSystem Spec

  3. #3


    mac Guest

    Re: unable to send windows email


    "Eric" <Eric@xxxxxx> wrote in message
    news:F1B13A47-D7AF-4E3D-898F-82A436B9BF4F@xxxxxx

    > I've had the identical problem for the same time period. Have you found a
    > solution?
    >
    > "Glenn" wrote:
    >

    >> Our email send/receive has worked fairly consistently for over two years.
    >> 'Send 'suddenly disabled itself about two weeks ago. We have made no
    >> changes
    >> and comcast says it isn't their problem. We have read all of the
    >> postings
    >> and are unable to find a solution that applies specifically to our
    >> problem -
    >> the magical 587 also causes an error. thanks
    >>
    >> The connection to the server has failed. Subject 'test', Account: 'mail',
    >> Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
    >> Socket
    >> Error: 10060, Error Number: 0x800CCC0E
    Comcast no longer uses port 25, they now use port 587.
    Tools>accounts>your account>properties>advanced tab.

    See the link for all the account settings:
    http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288

    --
    Regards Steve.
    MS-MVP. MAIL. [DTS] UK.
    http://www.getsafeonline.org/



      My System SpecsSystem Spec

  4. #4


    Gary VanderMolen Guest

    Re: unable to send windows email

    Your error message reflects use of port 25 rather than port 587.
    Please post the exact error message obtained when using port 587.

    --
    Gary VanderMolen, MS-MVP (Mail)


    "Glenn" <Glenn@xxxxxx> wrote in message news9F8D4E9-94EE-44B5-BF9A-50E1C451EC2D@xxxxxx

    > Our email send/receive has worked fairly consistently for over two years.
    > 'Send 'suddenly disabled itself about two weeks ago. We have made no changes
    > and comcast says it isn't their problem. We have read all of the postings
    > and are unable to find a solution that applies specifically to our problem -
    > the magical 587 also causes an error. thanks
    >
    > The connection to the server has failed. Subject 'test', Account: 'mail',
    > Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
    > Error: 10060, Error Number: 0x800CCC0E


      My System SpecsSystem Spec

  5. #5


    Brad Sparks Guest

    RE: unable to send windows email

    The last poster, Gary, was exactly correct. I had the same problem and
    switched the send email settings to port 587 and everything is fine. Mine
    was also somehow switched to port 25. Not sure how that could happen.

    Go to "tools", "accounts", POP3, "properties", "advanced" when on the
    windows mail page in your account while logged in.

    Change the setting from 25 to 587.

    Should be good to go.

    Brad



    "Glenn" wrote:

    > Our email send/receive has worked fairly consistently for over two years.
    > 'Send 'suddenly disabled itself about two weeks ago. We have made no changes
    > and comcast says it isn't their problem. We have read all of the postings
    > and are unable to find a solution that applies specifically to our problem -
    > the magical 587 also causes an error. thanks
    >
    > The connection to the server has failed. Subject 'test', Account: 'mail',
    > Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
    > Error: 10060, Error Number: 0x800CCC0E

      My System SpecsSystem Spec

  6. #6


    dannyb Guest

    RE: unable to send windows email

    After weeks of frustation, I tried Brad's suggestion to switch port 25 to
    587 and the e-mails are now being sent. Thanks

    "Brad Sparks" wrote:

    > The last poster, Gary, was exactly correct. I had the same problem and
    > switched the send email settings to port 587 and everything is fine. Mine
    > was also somehow switched to port 25. Not sure how that could happen.
    >
    > Go to "tools", "accounts", POP3, "properties", "advanced" when on the
    > windows mail page in your account while logged in.
    >
    > Change the setting from 25 to 587.
    >
    > Should be good to go.
    >
    > Brad
    >
    >
    >
    > "Glenn" wrote:
    >

    > > Our email send/receive has worked fairly consistently for over two years.
    > > 'Send 'suddenly disabled itself about two weeks ago. We have made no changes
    > > and comcast says it isn't their problem. We have read all of the postings
    > > and are unable to find a solution that applies specifically to our problem -
    > > the magical 587 also causes an error. thanks
    > >
    > > The connection to the server has failed. Subject 'test', Account: 'mail',
    > > Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
    > > Error: 10060, Error Number: 0x800CCC0E

      My System SpecsSystem Spec

  7. #7


    Glenn Guest

    RE: unable to send windows email

    I changed the outgoing smtp to 587 and the error I received informed me that
    the server required authentication. Comcast had previously told us to make
    sure that was not checked. However, once I changed the outgoing server to
    'requires authentication' and left the setting to match the incoming server,
    everything worked fine. Thanks everyone.

    "Glenn" wrote:

    > Our email send/receive has worked fairly consistently for over two years.
    > 'Send 'suddenly disabled itself about two weeks ago. We have made no changes
    > and comcast says it isn't their problem. We have read all of the postings
    > and are unable to find a solution that applies specifically to our problem -
    > the magical 587 also causes an error. thanks
    >
    > The connection to the server has failed. Subject 'test', Account: 'mail',
    > Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
    > Error: 10060, Error Number: 0x800CCC0E

      My System SpecsSystem Spec

  8. #8


    Gary VanderMolen Guest

    Re: unable to send windows email

    Good to hear. Thanks for that report.

    --
    Gary VanderMolen, MS-MVP (Mail)


    "dannyb" <dannyb@xxxxxx> wrote in message news:1F492464-DA34-4D3D-952D-2F3CA3832504@xxxxxx

    > After weeks of frustation, I tried Brad's suggestion to switch port 25 to
    > 587 and the e-mails are now being sent. Thanks
    >
    > "Brad Sparks" wrote:
    >

    >> The last poster, Gary, was exactly correct. I had the same problem and
    >> switched the send email settings to port 587 and everything is fine. Mine
    >> was also somehow switched to port 25. Not sure how that could happen.
    >>
    >> Go to "tools", "accounts", POP3, "properties", "advanced" when on the
    >> windows mail page in your account while logged in.
    >>
    >> Change the setting from 25 to 587.
    >>
    >> Should be good to go.
    >>
    >> Brad
    >>
    >>
    >>
    >> "Glenn" wrote:
    >>

    >> > Our email send/receive has worked fairly consistently for over two years.
    >> > 'Send 'suddenly disabled itself about two weeks ago. We have made no changes
    >> > and comcast says it isn't their problem. We have read all of the postings
    >> > and are unable to find a solution that applies specifically to our problem -
    >> > the magical 587 also causes an error. thanks
    >> >
    >> > The connection to the server has failed. Subject 'test', Account: 'mail',
    >> > Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
    >> > Error: 10060, Error Number: 0x800CCC0E


      My System SpecsSystem Spec

  9. #9


    Gary VanderMolen Guest

    Re: unable to send windows email

    Yes, port 587 always requires SMTP authentication.

    --
    Gary VanderMolen, MS-MVP (Mail)


    "Glenn" <Glenn@xxxxxx> wrote in message news:900519F3-B9E6-4BC2-9EE5-02A08579485B@xxxxxx

    >I changed the outgoing smtp to 587 and the error I received informed me that
    > the server required authentication. Comcast had previously told us to make
    > sure that was not checked. However, once I changed the outgoing server to
    > 'requires authentication' and left the setting to match the incoming server,
    > everything worked fine. Thanks everyone.
    >
    > "Glenn" wrote:
    >

    >> Our email send/receive has worked fairly consistently for over two years.
    >> 'Send 'suddenly disabled itself about two weeks ago. We have made no changes
    >> and comcast says it isn't their problem. We have read all of the postings
    >> and are unable to find a solution that applies specifically to our problem -
    >> the magical 587 also causes an error. thanks
    >>
    >> The connection to the server has failed. Subject 'test', Account: 'mail',
    >> Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
    >> Error: 10060, Error Number: 0x800CCC0E


      My System SpecsSystem Spec

  10. #10


    karl-heinzeverding Guest

    Re: unable to send windows email


    "Glenn" <Glenn@xxxxxx> schrieb im Newsbeitrag
    news9F8D4E9-94EE-44B5-BF9A-50E1C451EC2D@xxxxxx

    > Our email send/receive has worked fairly consistently for over two years.
    > 'Send 'suddenly disabled itself about two weeks ago. We have made no
    > changes
    > and comcast says it isn't their problem. We have read all of the postings
    > and are unable to find a solution that applies specifically to our
    > problem -
    > the magical 587 also causes an error. thanks
    >
    > The connection to the server has failed. Subject 'test', Account: 'mail',
    > Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
    > Socket
    > Error: 10060, Error Number: 0x800CCC0E
    >

      My System SpecsSystem Spec

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