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Vista - Problems with windows vista mail

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Old 12-22-2008   #1 (permalink)


vista home premium 32 bit
 
 

Problems with windows vista mail

Hi, I'm a new member to the forums and I have a problem with vista mail. I send and receive mail no problem, but if I try and open an attachment the screen goes very pale and a message pops up stating that windows mail has stopped working. I click ok and windows mail shuts down. I can save the attachments to my desktop and open them that way, but I shouldn't have to do it.

My System SpecsSystem Spec
Old 12-22-2008   #2 (permalink)
Gary VanderMolen


 
 

Re: Problrms with windows vista mail

Which antivirus are you running? Some of them are not fully compatible
with Windows Mail.

--
Gary VanderMolen, MS-MVP (Mail)


"cadster" <guest@xxxxxx-email.com> wrote in message news:e87354df0c706767ca4318c6e763945c@xxxxxx-gateway.com...
Quote:

>
> Hi, I'm a new member to the forums and I have a problem with vista mail.
> I send and receive mail no problem, but if I try and open an attachment
> the screen goes very pale and a message pops up stating that windows
> mail has stopped working. I click ok and windows mail shuts down. I can
> save the attachments to my desktop and open them that way, but I
> shouldn't have to do it.
>
>
> --
> cadster

My System SpecsSystem Spec
Old 12-23-2008   #3 (permalink)


vista home premium 32 bit
 
 

Re: Problems with windows vista mail

avg 8.0. Had it for a few months eith no problems. I'm wondering if there is a problem with IE as I cannot download and save to desktop. IE then fails.
My System SpecsSystem Spec
Old 12-23-2008   #4 (permalink)


vista home premium 32 bit
 
 

Re: Problems with windows vista mail

Uninstalled AVG then reistalled it and now everything is working tickety boo
My System SpecsSystem Spec
Old 12-23-2008   #5 (permalink)
Gary VanderMolen


 
 

Re: Problems with windows vista mail

The problem may come back. If it does:
Uninstall AVG, then reinstall, but select 'custom' install, which then
allows you to unselect installing its troublesome email scanning module.

--
Gary VanderMolen, MS-MVP (Mail)


"cadster" <guest@xxxxxx-email.com> wrote in message news:9896f4a2b60bf9d0ef0e74744e2d92ea@xxxxxx-gateway.com...
Quote:

>
> Uninstalled AVG then reistalled it and now everything is working tickety
> boo
>
>
> --
> cadster

My System SpecsSystem Spec
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