If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix
is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.
If that doesn't fix
it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.
If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
Email scanning in any antivirus must be disabled, for reasons
Gary VanderMolen, MS-MVP (Mail)
"waynemoggie" <waynemoggie@xxxxxx> wrote in message news:B6D602ED-7179-4ACE-94EA-A0EE98076FE1@xxxxxx
> Please help! My sky email was working fine up until this mornign in windows
> live- now im getting... error 8000ccc92, asking me for my password and
> username?? I enter the right ones and it wont accept them!
> I went onto the skyuser site to see how to configure a new account, and ive
> done that, and now im getting errors!
> Your IMAP server wishes to alert you to the following: Web login required
> Can anyone explain step by step what I need to do to get it to work? Thanks!