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Vista - Can delete items in "Deleted Items" in MS Mail

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Old 01-03-2009   #1 (permalink)
Retired Seaman


 
 

Can delete items in "Deleted Items" in MS Mail

Whenever I try to delete items in Microsoft Mail, I get this error message
"an unknown error has occurred." I can delete the mail in this folder. Can
anyone help?

My System SpecsSystem Spec
Old 01-03-2009   #2 (permalink)
Retired Seaman


 
 

RE: Can delete items in "Deleted Items" in MS Mail

I meant "cannot delete".....sorry

"Retired Seaman" wrote:
Quote:

> Whenever I try to delete items in Microsoft Mail, I get this error message
> "an unknown error has occurred." I can delete the mail in this folder. Can
> anyone help?
My System SpecsSystem Spec
Old 01-03-2009   #3 (permalink)
Gary VanderMolen


 
 

Re: Can delete items in "Deleted Items" in MS Mail

That type of problem is usually caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (Mail)


"Retired Seaman" <Retired Seaman@xxxxxx> wrote in message
news:51B9AB85-30D7-497F-8565-209DF7416469@xxxxxx
Quote:

> Whenever I try to delete items in Microsoft Mail, I get this error message
> "an unknown error has occurred." I can delete the mail in this folder. Can
> anyone help?

My System SpecsSystem Spec
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