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Vista - RE: Can Receive but not Send Email - Vista, Windows Mail

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Old 01-13-2009   #1 (permalink)
Sombrero


 
 

RE: Can Receive but not Send Email - Vista, Windows Mail

The connection to the server has failed. Subject 'Test', Account: 'Geoff',
Server: 'mail.bigpond.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 10060, Error Number: 0x800CCC0E


"Sombrero" wrote:
Quote:

> Have been sending/receiving mail OK (default ports 110 and 25) but now in
> Thailand using a local community LAN and cannot send email using Windows
> Mail. But can send /receive email on the above default ports using
> Thunderbird. Help Please

My System SpecsSystem Spec
Old 01-13-2009   #2 (permalink)
Gary VanderMolen


 
 

Re: Can Receive but not Send Email - Vista, Windows Mail

I don't know why Thunderbird is able to send, but the normal reason for not
being able to send when away from home is a port 25 block.
As a general rule, the owner of the port 25 SMTP server must be the same
as the one providing your Internet connection at that moment. For more on this
see http://www.postcastserver.com/help/P..._Blocking.aspx

The available workarounds when sending away from home are as follows:

1. Use webmail for sending (via your browser).
2. Ask your home ISP if they have a port other than '25' for SMTP.
3. If you use the same away-from-home connection frequently, substitute the SMTP
server belonging to that connection. This is a bit tricky, but if you want to go that route,
I can provide more details.
4. If you frequently send from multiple locations, get a free Gmail account,
configure it for POP access, and use that for your sending chores.
Gmail uses port 465 for SMTP, which is not blocked like port 25 is.

--
Gary VanderMolen, MS-MVP (Mail)


"Sombrero" <Sombrero@xxxxxx> wrote in message news:8E21CD7A-7D9C-4372-A7B6-3742E89FDC3F@xxxxxx
Quote:

> The connection to the server has failed. Subject 'Test', Account: 'Geoff',
> Server: 'mail.bigpond.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
> Error: 10060, Error Number: 0x800CCC0E
>
>
> "Sombrero" wrote:
>
Quote:

>> Have been sending/receiving mail OK (default ports 110 and 25) but now in
>> Thailand using a local community LAN and cannot send email using Windows
>> Mail. But can send /receive email on the above default ports using
>> Thunderbird. Help Please

My System SpecsSystem Spec
Old 01-14-2009   #3 (permalink)
Sombrero


 
 

Re: Can Receive but not Send Email - Vista, Windows Mail

Thanks Gary - I contacted the local ISP here in Thailand and they provided me
with a local "Outgoing SMTP" address to use, which seems to work OK. I still
don't understand why Thunderbird sends and receives email on the same laptop
using the same 110/25 ports as Windows Mail?? Although my Thunderbird email
is setup for use primarily with the GMS-USA Iridium satellite system, so is a
much more complex installation, even though I'm currently using it on a LAN.
Your assistance and timely response is very much appreciated
Geoff

"Gary VanderMolen" wrote:
Quote:

> I don't know why Thunderbird is able to send, but the normal reason for not
> being able to send when away from home is a port 25 block.
> As a general rule, the owner of the port 25 SMTP server must be the same
> as the one providing your Internet connection at that moment. For more on this
> see http://www.postcastserver.com/help/P..._Blocking.aspx
>
> The available workarounds when sending away from home are as follows:
>
> 1. Use webmail for sending (via your browser).
> 2. Ask your home ISP if they have a port other than '25' for SMTP.
> 3. If you use the same away-from-home connection frequently, substitute the SMTP
> server belonging to that connection. This is a bit tricky, but if you want to go that route,
> I can provide more details.
> 4. If you frequently send from multiple locations, get a free Gmail account,
> configure it for POP access, and use that for your sending chores.
> Gmail uses port 465 for SMTP, which is not blocked like port 25 is.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Sombrero" <Sombrero@xxxxxx> wrote in message news:8E21CD7A-7D9C-4372-A7B6-3742E89FDC3F@xxxxxx
Quote:

> > The connection to the server has failed. Subject 'Test', Account: 'Geoff',
> > Server: 'mail.bigpond.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
> > Error: 10060, Error Number: 0x800CCC0E
> >
> >
> > "Sombrero" wrote:
> >
Quote:

> >> Have been sending/receiving mail OK (default ports 110 and 25) but now in
> >> Thailand using a local community LAN and cannot send email using Windows
> >> Mail. But can send /receive email on the above default ports using
> >> Thunderbird. Help Please
>
>
>
My System SpecsSystem Spec
Old 01-14-2009   #4 (permalink)
Gary VanderMolen


 
 

Re: Can Receive but not Send Email - Vista, Windows Mail

You're very welcome. Thanks for reporting back.
If your Thunderbird is using a different ISP, than it is understandable that
it may behave differently in that respect. Not all ISPs block port 25.

--
Gary VanderMolen, MS-MVP (Mail)


"Sombrero" <Sombrero@xxxxxx> wrote in message news:5F26FFF1-9231-4B31-8DE8-947E8454A513@xxxxxx
Quote:

> Thanks Gary - I contacted the local ISP here in Thailand and they provided me
> with a local "Outgoing SMTP" address to use, which seems to work OK. I still
> don't understand why Thunderbird sends and receives email on the same laptop
> using the same 110/25 ports as Windows Mail?? Although my Thunderbird email
> is setup for use primarily with the GMS-USA Iridium satellite system, so is a
> much more complex installation, even though I'm currently using it on a LAN.
> Your assistance and timely response is very much appreciated
> Geoff
>
> "Gary VanderMolen" wrote:
>
Quote:

>> I don't know why Thunderbird is able to send, but the normal reason for not
>> being able to send when away from home is a port 25 block.
>> As a general rule, the owner of the port 25 SMTP server must be the same
>> as the one providing your Internet connection at that moment. For more on this
>> see http://www.postcastserver.com/help/P..._Blocking.aspx
>>
>> The available workarounds when sending away from home are as follows:
>>
>> 1. Use webmail for sending (via your browser).
>> 2. Ask your home ISP if they have a port other than '25' for SMTP.
>> 3. If you use the same away-from-home connection frequently, substitute the SMTP
>> server belonging to that connection. This is a bit tricky, but if you want to go that route,
>> I can provide more details.
>> 4. If you frequently send from multiple locations, get a free Gmail account,
>> configure it for POP access, and use that for your sending chores.
>> Gmail uses port 465 for SMTP, which is not blocked like port 25 is.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Sombrero" <Sombrero@xxxxxx> wrote in message news:8E21CD7A-7D9C-4372-A7B6-3742E89FDC3F@xxxxxx
Quote:

>> > The connection to the server has failed. Subject 'Test', Account: 'Geoff',
>> > Server: 'mail.bigpond.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
>> > Error: 10060, Error Number: 0x800CCC0E
>> >
>> >
>> > "Sombrero" wrote:
>> >
>> >> Have been sending/receiving mail OK (default ports 110 and 25) but now in
>> >> Thailand using a local community LAN and cannot send email using Windows
>> >> Mail. But can send /receive email on the above default ports using
>> >> Thunderbird. Help Please
>>
>>
>>

My System SpecsSystem Spec
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