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| | #1 (permalink) |
| | Disappearing Message Rules. I have recently had my computer overhauled and, at the same time, had Bit Defender installed. Since I have had it back, I find that my Message Rules have nearly all disappeared and after re-entering them several times, they are still disappearing. E.G. Last night I re-entered about 18 rules and this morning there are only six visible. Please does anybody have idea why this is happening. -- Websken |
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| | #2 (permalink) |
| | Re: Disappearing Message Rules. In order for rules to be saved they have to be written to the Windows registry. Some security programs restrict the ability to write to the registry. A partial list of programs known to do this are: Ad-Aware Ad-Watch IBM Access Connections Kaspersky McAfee VirusScan and/or Antispyware Norton AV Spyware Blaster Spybot> Tools> IE Tweaks Spybot- Teatimer Spy Sweeper Spyware Doctor Zone Alarm (free) 6.5, reported to be fixed in later versions. I don't know if Bit Defender falls into that category. I suggest doing a trial uninstall to see if that cures the problem. -- Gary VanderMolen, MS-MVP (Mail) "Websken" <Websken@xxxxxx> wrote in message news:025ACE0E-29B7-44BC-915F-548E70EB13B1@xxxxxx Quote: >I have recently had my computer overhauled and, at the same time, had Bit > Defender installed. Since I have had it back, I find that my Message Rules > have nearly all disappeared and after re-entering them several times, they > are still disappearing. E.G. Last night I re-entered about 18 rules and this > morning there are only six visible. > > Please does anybody have idea why this is happening. > -- > Websken |
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| | #3 (permalink) |
| | Re: Disappearing Message Rules. Many thanks for the information. I'm not quite sure what was going on but it seems to have cured itself now. I can only think that when I had BitDefender installed, it was all in French (because I live in France). I wrote to BitDefender in the U.K. and they gave me an English Version. I can't help feeling that while it was sorting itself out it sent my Message Rules haywire. I also found that I still had SpyBot on my machine (which is now deleted) and that could have also been a contributing factor. Many thanks once again. Greatly appreciated. -- Websken "Gary VanderMolen" wrote: Quote: > In order for rules to be saved they have to be written to the Windows registry. > Some security programs restrict the ability to write to the registry. > A partial list of programs known to do this are: > > Ad-Aware Ad-Watch > IBM Access Connections > Kaspersky > McAfee VirusScan and/or Antispyware > Norton AV > Spyware Blaster > Spybot> Tools> IE Tweaks > Spybot- Teatimer > Spy Sweeper > Spyware Doctor > Zone Alarm (free) 6.5, reported to be fixed in later versions. > > I don't know if Bit Defender falls into that category. I suggest doing a trial uninstall > to see if that cures the problem. > -- > Gary VanderMolen, MS-MVP (Mail) > > > "Websken" <Websken@xxxxxx> wrote in message news:025ACE0E-29B7-44BC-915F-548E70EB13B1@xxxxxx Quote: > >I have recently had my computer overhauled and, at the same time, had Bit > > Defender installed. Since I have had it back, I find that my Message Rules > > have nearly all disappeared and after re-entering them several times, they > > are still disappearing. E.G. Last night I re-entered about 18 rules and this > > morning there are only six visible. > > > > Please does anybody have idea why this is happening. > > -- > > Websken > > |
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| | #4 (permalink) |
| | Re: Disappearing Message Rules. You're very welcome. Thanks for reporting back. -- Gary VanderMolen, MS-MVP (Mail) "Websken" <Websken@xxxxxx> wrote in message news:92F8263A-D391-40E8-B142-4F4D058BA98A@xxxxxx Quote: > Many thanks for the information. I'm not quite sure what was going on but it > seems to have cured itself now. I can only think that when I had BitDefender > installed, it was all in French (because I live in France). I wrote to > BitDefender in the U.K. and they gave me an English Version. I can't help > feeling that while it was sorting itself out it sent my Message Rules > haywire. I also found that I still had SpyBot on my machine (which is now > deleted) and that could have also been a contributing factor. > > Many thanks once again. Greatly appreciated. > -- > Websken > > > "Gary VanderMolen" wrote: > Quote: >> In order for rules to be saved they have to be written to the Windows registry. >> Some security programs restrict the ability to write to the registry. >> A partial list of programs known to do this are: >> >> Ad-Aware Ad-Watch >> IBM Access Connections >> Kaspersky >> McAfee VirusScan and/or Antispyware >> Norton AV >> Spyware Blaster >> Spybot> Tools> IE Tweaks >> Spybot- Teatimer >> Spy Sweeper >> Spyware Doctor >> Zone Alarm (free) 6.5, reported to be fixed in later versions. >> >> I don't know if Bit Defender falls into that category. I suggest doing a trial uninstall >> to see if that cures the problem. >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "Websken" <Websken@xxxxxx> wrote in message news:025ACE0E-29B7-44BC-915F-548E70EB13B1@xxxxxx Quote: >> >I have recently had my computer overhauled and, at the same time, had Bit >> > Defender installed. Since I have had it back, I find that my Message Rules >> > have nearly all disappeared and after re-entering them several times, they >> > are still disappearing. E.G. Last night I re-entered about 18 rules and this >> > morning there are only six visible. >> > >> > Please does anybody have idea why this is happening. >> > -- >> > Websken >> >> |
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