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01-19-2009
| #1 (permalink) |
| | Re: cannot send or reply "Unexpected" termination is caused by interference from a non- compatible antivirus program. Which antivirus are you running? As a minimum, email scanning in the antivirus must be turned off, although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled. Email scanning in any antivirus must be disabled, for reasons explained here: http://thundercloud.net/infoave/tuto...ning/index.htm If no improvement after disabling email scanning, consider upgrading to Windows Live Mail, because it is less prone to suffering bad effects from overly intrusive antivirus programs: http://download.live.com/wlmail -- Gary VanderMolen, MS-MVP (Mail) "biged55" <biged55@xxxxxx> wrote in message news  55939D5-CA51-4F7B-A4B0-CEB378D46906@xxxxxxQuote: >I cannot send or reply in windows mail. everything was fine yesterday, today > i get this error message:Your server has unexpectedly terminated the > connection. Possible causes for this include server problems, network > problems, or a long period of inactivity. Subject '', Account: > 'pop-server.twcny.rr.com', Server: 'smtp-server.twcny.rr.com', Protocol: > SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F > any ideas? |
My System Specs |
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01-19-2009
| #2 (permalink) |
| | Re: cannot send or reply I was able to do a system restore and will now try to find the cause of the problem. I use trend micro antivirus "Gary VanderMolen" wrote: Quote: > "Unexpected" termination is caused by interference from a non- > compatible antivirus program. Which antivirus are you running? > As a minimum, email scanning in the antivirus must be turned off, > although that may not be sufficient to eliminate all bad effects. > In a worst case scenario, your antivirus may need to be uninstalled. > > Email scanning in any antivirus must be disabled, for reasons > explained here: > http://thundercloud.net/infoave/tuto...ning/index.htm > > If no improvement after disabling email scanning, consider upgrading > to Windows Live Mail, because it is less prone to suffering bad effects > from overly intrusive antivirus programs: > http://download.live.com/wlmail > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "biged55" <biged55@xxxxxx> wrote in message news 55939D5-CA51-4F7B-A4B0-CEB378D46906@xxxxxxQuote: > >I cannot send or reply in windows mail. everything was fine yesterday, today > > i get this error message:Your server has unexpectedly terminated the > > connection. Possible causes for this include server problems, network > > problems, or a long period of inactivity. Subject '', Account: > > 'pop-server.twcny.rr.com', Server: 'smtp-server.twcny.rr.com', Protocol: > > SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F > > any ideas? |
| My System Specs |
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01-19-2009
| #3 (permalink) |
| | Re: cannot send or reply Trend Micro antivirus is among the top three troublemakers for Windows Mail. First, go into its settings and disable any interaction with email, then try Windows Mail again. If no improvement, do a trial uninstall of the antivirus. Another option (instead of uninstalling Trend Micro) is to upgrade to Windows Live Mail, which is more resistant to the adverse effects of overly intrusive antivirus products: http://get.live.com/wlmail/overview In any case you must disable any antivirus email scanning, for the reason explained here: http://thundercloud.net/infoave/tuto...ning/index.htm -- Gary VanderMolen, MS-MVP (Mail) "biged55" <biged55@xxxxxx> wrote in message news:EAED545F-D029-4E63-ACBC-BF03CEB9CFDB@xxxxxx Quote: >I was able to do a system restore and will now try to find the cause of the > problem. > I use trend micro antivirus > > "Gary VanderMolen" wrote: > Quote: >> "Unexpected" termination is caused by interference from a non- >> compatible antivirus program. Which antivirus are you running? >> As a minimum, email scanning in the antivirus must be turned off, >> although that may not be sufficient to eliminate all bad effects. >> In a worst case scenario, your antivirus may need to be uninstalled. >> >> Email scanning in any antivirus must be disabled, for reasons >> explained here: >> http://thundercloud.net/infoave/tuto...ning/index.htm >> >> If no improvement after disabling email scanning, consider upgrading >> to Windows Live Mail, because it is less prone to suffering bad effects >> from overly intrusive antivirus programs: >> http://download.live.com/wlmail >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "biged55" <biged55@xxxxxx> wrote in message news 55939D5-CA51-4F7B-A4B0-CEB378D46906@xxxxxxQuote: >> >I cannot send or reply in windows mail. everything was fine yesterday, today >> > i get this error message:Your server has unexpectedly terminated the >> > connection. Possible causes for this include server problems, network >> > problems, or a long period of inactivity. Subject '', Account: >> > 'pop-server.twcny.rr.com', Server: 'smtp-server.twcny.rr.com', Protocol: >> > SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F >> > any ideas? |
| My System Specs |
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01-19-2009
| #4 (permalink) |
| | Re: cannot send or reply I was able to fix the problem by removing service pack 1 kb936330 "Gary VanderMolen" wrote: Quote: > Trend Micro antivirus is among the top three troublemakers for Windows Mail. > First, go into its settings and disable any interaction with email, then try > Windows Mail again. If no improvement, do a trial uninstall of the antivirus. > > Another option (instead of uninstalling Trend Micro) is to upgrade to > Windows Live Mail, which is more resistant to the adverse effects of > overly intrusive antivirus products: http://get.live.com/wlmail/overview > > In any case you must disable any antivirus email scanning, for the reason > explained here: > http://thundercloud.net/infoave/tuto...ning/index.htm > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "biged55" <biged55@xxxxxx> wrote in message news:EAED545F-D029-4E63-ACBC-BF03CEB9CFDB@xxxxxx Quote: > >I was able to do a system restore and will now try to find the cause of the > > problem. > > I use trend micro antivirus > > > > "Gary VanderMolen" wrote: > > Quote: > >> "Unexpected" termination is caused by interference from a non- > >> compatible antivirus program. Which antivirus are you running? > >> As a minimum, email scanning in the antivirus must be turned off, > >> although that may not be sufficient to eliminate all bad effects. > >> In a worst case scenario, your antivirus may need to be uninstalled. > >> > >> Email scanning in any antivirus must be disabled, for reasons > >> explained here: > >> http://thundercloud.net/infoave/tuto...ning/index.htm > >> > >> If no improvement after disabling email scanning, consider upgrading > >> to Windows Live Mail, because it is less prone to suffering bad effects > >> from overly intrusive antivirus programs: > >> http://download.live.com/wlmail > >> > >> -- > >> Gary VanderMolen, MS-MVP (Mail) > >> > >> > >> "biged55" <biged55@xxxxxx> wrote in message news 55939D5-CA51-4F7B-A4B0-CEB378D46906@xxxxxx> >> >I cannot send or reply in windows mail. everything was fine yesterday, today > >> > i get this error message:Your server has unexpectedly terminated the > >> > connection. Possible causes for this include server problems, network > >> > problems, or a long period of inactivity. Subject '', Account: > >> > 'pop-server.twcny.rr.com', Server: 'smtp-server.twcny.rr.com', Protocol: > >> > SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F > >> > any ideas? > >> |
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