Windows Vista Forums

HP Printer won't print, except for test page

  1. #1


    Mike Guest

    HP Printer won't print, except for test page

    I have an HP Photosmart 7550 that was working fine. Now for some reason, it
    prints nothing, except for the test pages. Those print immediately. I've
    tried to print email, Internet, Word documents, etc. No luck.

    I can see it go to the que and it says the job is printing, but then
    suddenly it goes blank. The printer isn't receiving anything.

      My System SpecsSystem Spec

  2. #2


    t-4-2 Guest

    Re: HP Printer won't print, except for test page

    Just a wild guess. Maybe your computer does not recognize the printer ? Try
    uninstall/ re-install the printer.
    t-4-2

    "Mike" <Mike@xxxxxx> wrote in message
    news:77A59B47-8F9D-4476-8773-0B51545DD748@xxxxxx

    > I have an HP Photosmart 7550 that was working fine. Now for some reason,
    > it
    > prints nothing, except for the test pages. Those print immediately. I've
    > tried to print email, Internet, Word documents, etc. No luck.
    >
    > I can see it go to the que and it says the job is printing, but then
    > suddenly it goes blank. The printer isn't receiving anything.

      My System SpecsSystem Spec

  3. #3


    DL Guest

    Re: HP Printer won't print, except for test page

    How is this Q related to the Mail group?
    Contact HP support

    "Mike" <Mike@xxxxxx> wrote in message
    news:77A59B47-8F9D-4476-8773-0B51545DD748@xxxxxx

    >I have an HP Photosmart 7550 that was working fine. Now for some reason,
    >it
    > prints nothing, except for the test pages. Those print immediately. I've
    > tried to print email, Internet, Word documents, etc. No luck.
    >
    > I can see it go to the que and it says the job is printing, but then
    > suddenly it goes blank. The printer isn't receiving anything.


      My System SpecsSystem Spec

  4. #4


    Mike Guest

    Re: HP Printer won't print, except for test page

    This is the same printer I've had since I got the computer 18 months ago.
    It's been working up until now. I haven't uninstalled/reinstalled yet,
    thinking it might be something else.

    Because of Vista, HP requires a driver for the 5550 printer for the 7550.
    That's what I did when I got the computer. I've changed nothing, at least
    that I know of.

      My System SpecsSystem Spec

  5. #5


    Spikey Guest

    Re: HP Printer won't print, except for test page


    "Mike" <Mike@xxxxxx> wrote in message
    news:C64B52E7-92F8-408A-9BE1-79AA04360D33@xxxxxx

    > This is the same printer I've had since I got the computer 18 months ago.
    > It's been working up until now. I haven't uninstalled/reinstalled yet,
    > thinking it might be something else.
    >
    > Because of Vista, HP requires a driver for the 5550 printer for the 7550.
    > That's what I did when I got the computer. I've changed nothing, at least
    > that I know of.
    There is a driver on the HP site for vista for the 7550 not the 7550i
    though. Its worth while uninstalling, restart and reinstalling the driver
    software. Occasionally I've noticed a driver not funtioning after windows
    updates.


      My System SpecsSystem Spec

  6. #6


    Mike Guest

    Re: HP Printer won't print, except for test page

    I coldn't find any driver for the 7550, other than the Deskjet 5550 as HP
    requires. Here's the link;
    http://h10025.www1.hp.com/ewfrf/wc/d...=72891&lang=en

    If you found one in a different location, please enlighten me.

    I hate Vista.

      My System SpecsSystem Spec

  7. #7


    Spikey Guest

    Re: HP Printer won't print, except for test page


    "Mike" <Mike@xxxxxx> wrote in message
    news:0AC47201-B495-47C5-BCBD-CF277A715B08@xxxxxx

    >I coldn't find any driver for the 7550, other than the Deskjet 5550 as HP
    > requires. Here's the link;
    > http://h10025.www1.hp.com/ewfrf/wc/d...=72891&lang=en
    >
    > If you found one in a different location, please enlighten me.
    >
    > I hate Vista.
    http://h20180.www2.hp.com/apps/Looku...bmit=Go+%C2%BB

    The printers all seem to have vista except the "i" version.


      My System SpecsSystem Spec

  8. #8


    Mike Guest

    Re: HP Printer won't print, except for test page

    I don't understand your question regarding the que. I just emailed HP, so
    we'll se what happens with them.

    Regarding the que, I can see the file has been sent to the printer. It says
    it's printing, then suddenly disappears. and nothing happens.

    thanks

    "DL" wrote:

    > How is this Q related to the Mail group?
    > Contact HP support
    >
    > "Mike" <Mike@xxxxxx> wrote in message
    > news:77A59B47-8F9D-4476-8773-0B51545DD748@xxxxxx

    > >I have an HP Photosmart 7550 that was working fine. Now for some reason,
    > >it
    > > prints nothing, except for the test pages. Those print immediately. I've
    > > tried to print email, Internet, Word documents, etc. No luck.
    > >
    > > I can see it go to the que and it says the job is printing, but then
    > > suddenly it goes blank. The printer isn't receiving anything.
    >
    >
    >

      My System SpecsSystem Spec

  9. #9


    Spikey Guest

    Re: HP Printer won't print, except for test page


    "Mike" <Mike@xxxxxx> wrote in message
    news:0AC47201-B495-47C5-BCBD-CF277A715B08@xxxxxx

    >I coldn't find any driver for the 7550, other than the Deskjet 5550 as HP
    > requires. Here's the link;
    > http://h10025.www1.hp.com/ewfrf/wc/d...=72891&lang=en
    >
    > If you found one in a different location, please enlighten me.
    >
    > I hate Vista.
    Sorry my bad, hadnt gone a page further in. Its still offering compatible
    drivers only.

    They haven't got vista drivers for my big A3 machine either luckily its
    still attached to an XP desktop.

    (


      My System SpecsSystem Spec

  10. #10


    Mike Guest

    Re: HP Printer won't print, except for test page

    Just got a reply from HP that said it might be a USB cable problem, which
    occurs on occasion. I'll fiddle with it in the morning, I need to get up at
    4:45 to walk the dog.

    thanks

    "Spikey" wrote:

    >
    > "Mike" <Mike@xxxxxx> wrote in message
    > news:0AC47201-B495-47C5-BCBD-CF277A715B08@xxxxxx

    > >I coldn't find any driver for the 7550, other than the Deskjet 5550 as HP
    > > requires. Here's the link;
    > > http://h10025.www1.hp.com/ewfrf/wc/d...=72891&lang=en
    > >
    > > If you found one in a different location, please enlighten me.
    > >
    > > I hate Vista.
    >
    > Sorry my bad, hadnt gone a page further in. Its still offering compatible
    > drivers only.
    >
    > They haven't got vista drivers for my big A3 machine either luckily its
    > still attached to an XP desktop.
    >
    > (
    >
    >

      My System SpecsSystem Spec

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HP Printer won't print, except for test page

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