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Vista - How do I unblock a sender that I haven't blocked?

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Old 01-27-2009   #1 (permalink)
Warren


 
 

How do I unblock a sender that I haven't blocked?

Help! I've been trying for over a month to unblock my sister's email
messages. I even have her on my "safe list." She is not in my block sender
list for junk mail either, nor does her messages appear in my junk mail
folder. I've even cleared out my block sender list too. I used to receive
her messages and all of a sudden, they stopped. All my other family members
receive her messages every day too. I called Cox Communications, but they
said it's a Windows mail problem. Please advise. Thanks




--
Warren

My System SpecsSystem Spec
Old 01-27-2009   #2 (permalink)
mac


 
 

Re: How do I unblock a sender that I haven't blocked?


"Warren" <warren@xxxxxx> wrote in message
news:EC64CEF4-35BB-4763-B69E-5CB0883660F4@xxxxxx
Quote:

> Help! I've been trying for over a month to unblock my sister's email
> messages. I even have her on my "safe list." She is not in my block
> sender
> list for junk mail either, nor does her messages appear in my junk mail
> folder. I've even cleared out my block sender list too. I used to receive
> her messages and all of a sudden, they stopped. All my other family
> members
> receive her messages every day too. I called Cox Communications, but they
> said it's a Windows mail problem. Please advise. Thanks
Did you check out the International tab in Junk options, ensure that your
sisters domain is not included in the list.

Try creating a message rule to pick up her messages, and have it direct them
to a folder that you create for the purpose?
Tools>message rules.

Add 'stop processing more rules' to the rule, and move it to the top of the
list of rules.

HTH?


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/


My System SpecsSystem Spec
Old 01-27-2009   #3 (permalink)
Gary VanderMolen


 
 

Re: How do I unblock a sender that I haven't blocked?

Are you able to see those missing messages when you check your
webmail via http://webmail.cox.net ?

--
Gary VanderMolen, MS-MVP (Mail)


"Warren" <warren@xxxxxx> wrote in message news:EC64CEF4-35BB-4763-B69E-5CB0883660F4@xxxxxx
Quote:

> Help! I've been trying for over a month to unblock my sister's email
> messages. I even have her on my "safe list." She is not in my block sender
> list for junk mail either, nor does her messages appear in my junk mail
> folder. I've even cleared out my block sender list too. I used to receive
> her messages and all of a sudden, they stopped. All my other family members
> receive her messages every day too. I called Cox Communications, but they
> said it's a Windows mail problem. Please advise. Thanks
My System SpecsSystem Spec
Old 01-29-2009   #4 (permalink)
Warren


 
 

Re: How do I unblock a sender that I haven't blocked?

Gary,

Yes, I've tried this long ago. Good suggestion. The webmail does not show
her messages either, yet all my other siblings and friends messages are there.

--
Warren


"Gary VanderMolen" wrote:
Quote:

> Are you able to see those missing messages when you check your
> webmail via http://webmail.cox.net ?
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Warren" <warren@xxxxxx> wrote in message news:EC64CEF4-35BB-4763-B69E-5CB0883660F4@xxxxxx
Quote:

> > Help! I've been trying for over a month to unblock my sister's email
> > messages. I even have her on my "safe list." She is not in my block sender
> > list for junk mail either, nor does her messages appear in my junk mail
> > folder. I've even cleared out my block sender list too. I used to receive
> > her messages and all of a sudden, they stopped. All my other family members
> > receive her messages every day too. I called Cox Communications, but they
> > said it's a Windows mail problem. Please advise. Thanks
>
My System SpecsSystem Spec
Old 01-29-2009   #5 (permalink)
mac


 
 

Re: How do I unblock a sender that I haven't blocked?


"Warren" <warren@xxxxxx> wrote in message
news:67802D9A-D798-4ED5-A20B-BD10FC111342@xxxxxx
Quote:

> Gary,
>
> Yes, I've tried this long ago. Good suggestion. The webmail does not
> show
> her messages either, yet all my other siblings and friends messages are
> there.
>
> --
> Warren
My guess then, in light of the above, maybe your sister has entered an
incorrect email address for you in her contacts?


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/


My System SpecsSystem Spec
Old 01-29-2009   #6 (permalink)
Gary VanderMolen


 
 

Re: How do I unblock a sender that I haven't blocked?

If the webmail inbox doesn't have the missing messages, then how
do you expect Windows Mail to download what isn't on the server?

The problem lies elsewhere. Does your webmail have a spam
folder, and if so, have you looked in it?

--
Gary VanderMolen, MS-MVP (Mail)


"Warren" <warren@xxxxxx> wrote in message news:67802D9A-D798-4ED5-A20B-BD10FC111342@xxxxxx
Quote:

> Gary,
>
> Yes, I've tried this long ago. Good suggestion. The webmail does not show
> her messages either, yet all my other siblings and friends messages are there.
>
> --
> Warren
>
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Are you able to see those missing messages when you check your
>> webmail via http://webmail.cox.net ?
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Warren" <warren@xxxxxx> wrote in message news:EC64CEF4-35BB-4763-B69E-5CB0883660F4@xxxxxx
Quote:

>> > Help! I've been trying for over a month to unblock my sister's email
>> > messages. I even have her on my "safe list." She is not in my block sender
>> > list for junk mail either, nor does her messages appear in my junk mail
>> > folder. I've even cleared out my block sender list too. I used to receive
>> > her messages and all of a sudden, they stopped. All my other family members
>> > receive her messages every day too. I called Cox Communications, but they
>> > said it's a Windows mail problem. Please advise. Thanks
>>
My System SpecsSystem Spec
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