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| | #1 (permalink) |
| | How do I unblock a sender that I haven't blocked? Help! I've been trying for over a month to unblock my sister's email messages. I even have her on my "safe list." She is not in my block sender list for junk mail either, nor does her messages appear in my junk mail folder. I've even cleared out my block sender list too. I used to receive her messages and all of a sudden, they stopped. All my other family members receive her messages every day too. I called Cox Communications, but they said it's a Windows mail problem. Please advise. Thanks -- Warren |
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| | #2 (permalink) |
| | Re: How do I unblock a sender that I haven't blocked? "Warren" <warren@xxxxxx> wrote in message news:EC64CEF4-35BB-4763-B69E-5CB0883660F4@xxxxxx Quote: > Help! I've been trying for over a month to unblock my sister's email > messages. I even have her on my "safe list." She is not in my block > sender > list for junk mail either, nor does her messages appear in my junk mail > folder. I've even cleared out my block sender list too. I used to receive > her messages and all of a sudden, they stopped. All my other family > members > receive her messages every day too. I called Cox Communications, but they > said it's a Windows mail problem. Please advise. Thanks sisters domain is not included in the list. Try creating a message rule to pick up her messages, and have it direct them to a folder that you create for the purpose? Tools>message rules. Add 'stop processing more rules' to the rule, and move it to the top of the list of rules. HTH? -- Regards Steve. MS-MVP. MAIL. [DTS] UK. http://www.getsafeonline.org/ |
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| | #3 (permalink) |
| | Re: How do I unblock a sender that I haven't blocked? Are you able to see those missing messages when you check your webmail via http://webmail.cox.net ? -- Gary VanderMolen, MS-MVP (Mail) "Warren" <warren@xxxxxx> wrote in message news:EC64CEF4-35BB-4763-B69E-5CB0883660F4@xxxxxx Quote: > Help! I've been trying for over a month to unblock my sister's email > messages. I even have her on my "safe list." She is not in my block sender > list for junk mail either, nor does her messages appear in my junk mail > folder. I've even cleared out my block sender list too. I used to receive > her messages and all of a sudden, they stopped. All my other family members > receive her messages every day too. I called Cox Communications, but they > said it's a Windows mail problem. Please advise. Thanks |
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| | #4 (permalink) |
| | Re: How do I unblock a sender that I haven't blocked? Gary, Yes, I've tried this long ago. Good suggestion. The webmail does not show her messages either, yet all my other siblings and friends messages are there. -- Warren "Gary VanderMolen" wrote: Quote: > Are you able to see those missing messages when you check your > webmail via http://webmail.cox.net ? > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "Warren" <warren@xxxxxx> wrote in message news:EC64CEF4-35BB-4763-B69E-5CB0883660F4@xxxxxx Quote: > > Help! I've been trying for over a month to unblock my sister's email > > messages. I even have her on my "safe list." She is not in my block sender > > list for junk mail either, nor does her messages appear in my junk mail > > folder. I've even cleared out my block sender list too. I used to receive > > her messages and all of a sudden, they stopped. All my other family members > > receive her messages every day too. I called Cox Communications, but they > > said it's a Windows mail problem. Please advise. Thanks |
My System Specs![]() |
| | #5 (permalink) |
| | Re: How do I unblock a sender that I haven't blocked? "Warren" <warren@xxxxxx> wrote in message news:67802D9A-D798-4ED5-A20B-BD10FC111342@xxxxxx Quote: > Gary, > > Yes, I've tried this long ago. Good suggestion. The webmail does not > show > her messages either, yet all my other siblings and friends messages are > there. > > -- > Warren incorrect email address for you in her contacts? -- Regards Steve. MS-MVP. MAIL. [DTS] UK. http://www.getsafeonline.org/ |
My System Specs![]() |
| | #6 (permalink) |
| | Re: How do I unblock a sender that I haven't blocked? If the webmail inbox doesn't have the missing messages, then how do you expect Windows Mail to download what isn't on the server? The problem lies elsewhere. Does your webmail have a spam folder, and if so, have you looked in it? -- Gary VanderMolen, MS-MVP (Mail) "Warren" <warren@xxxxxx> wrote in message news:67802D9A-D798-4ED5-A20B-BD10FC111342@xxxxxx Quote: > Gary, > > Yes, I've tried this long ago. Good suggestion. The webmail does not show > her messages either, yet all my other siblings and friends messages are there. > > -- > Warren > > > "Gary VanderMolen" wrote: > Quote: >> Are you able to see those missing messages when you check your >> webmail via http://webmail.cox.net ? >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "Warren" <warren@xxxxxx> wrote in message news:EC64CEF4-35BB-4763-B69E-5CB0883660F4@xxxxxx Quote: >> > Help! I've been trying for over a month to unblock my sister's email >> > messages. I even have her on my "safe list." She is not in my block sender >> > list for junk mail either, nor does her messages appear in my junk mail >> > folder. I've even cleared out my block sender list too. I used to receive >> > her messages and all of a sudden, they stopped. All my other family members >> > receive her messages every day too. I called Cox Communications, but they >> > said it's a Windows mail problem. Please advise. Thanks |
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