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Vista - SMPT server not responding

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Old 01-31-2009   #1 (permalink)
Glenda


 
 

SMPT server not responding

I have just puchased this computer and now I cannot send email I can't even
get to and error message I recieve my SMTP server is not responding. Please
what have I done incorrectly. I am with BellSouth.net

My System SpecsSystem Spec
Old 01-31-2009   #2 (permalink)
Glenda


 
 

RE: SMPT server not responding



"Glenda" wrote:
Quote:

> I have just puchased this computer and now I cannot send email I can't even
> get to and error message I recieve my SMTP server is not responding. Please
> what have I done incorrectly. I am with BellSouth.net
Sorry after I hit stop on the smpt server not responding I did recieve the
following error message

Subject '', Account: 'mail.Bellsouth.net', Server: 'mail.Bellsouth.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC19

Hopefully this will help someone help me...
My System SpecsSystem Spec
Old 01-31-2009   #3 (permalink)
Gary VanderMolen


 
 

Re: SMPT server not responding

Which antivirus are you running? Some of them are not fully compatible
with Windows Mail.

--
Gary VanderMolen, MS-MVP (Mail)


"Glenda" <Glenda@xxxxxx> wrote in message news:914518AB-87EC-48AB-8742-1D5EAD582564@xxxxxx
Quote:

>
>
> "Glenda" wrote:
>
Quote:

>> I have just puchased this computer and now I cannot send email I can't even
>> get to and error message I recieve my SMTP server is not responding. Please
>> what have I done incorrectly. I am with BellSouth.net
>
> Sorry after I hit stop on the smpt server not responding I did recieve the
> following error message
>
> Subject '', Account: 'mail.Bellsouth.net', Server: 'mail.Bellsouth.net',
> Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC19
>
> Hopefully this will help someone help me...
My System SpecsSystem Spec
Old 01-31-2009   #4 (permalink)
Glenda


 
 

Re: SMPT server not responding

Trend Micro AntiVirus 2008 plus AntiSpyware

"Gary VanderMolen" wrote:
Quote:

> Which antivirus are you running? Some of them are not fully compatible
> with Windows Mail.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Glenda" <Glenda@xxxxxx> wrote in message news:914518AB-87EC-48AB-8742-1D5EAD582564@xxxxxx
Quote:

> >
> >
> > "Glenda" wrote:
> >
Quote:

> >> I have just puchased this computer and now I cannot send email I can't even
> >> get to and error message I recieve my SMTP server is not responding. Please
> >> what have I done incorrectly. I am with BellSouth.net
> >
> > Sorry after I hit stop on the smpt server not responding I did recieve the
> > following error message
> >
> > Subject '', Account: 'mail.Bellsouth.net', Server: 'mail.Bellsouth.net',
> > Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC19
> >
> > Hopefully this will help someone help me...
>
My System SpecsSystem Spec
Old 02-01-2009   #5 (permalink)
Gary VanderMolen


 
 

Re: SMPT server not responding

Bad news. Your problem is most likely caused by your antivirus.
Trend Micro antivirus is among the top three troublemakers for Windows Mail.
First, go into its settings and disable any interaction with email, then try
Windows Mail again. If no improvement, do a trial uninstall of the antivirus.

Another option (instead of uninstalling Trend Micro) is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of
overly intrusive antivirus products: http://download.live.com/wlmail

In any case you must disable any antivirus email scanning, for the reason
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"Glenda" <Glenda@xxxxxx> wrote in message news:6A6D6070-5BAC-4782-BFF0-AC3A31791DEC@xxxxxx
Quote:

> Trend Micro AntiVirus 2008 plus AntiSpyware
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Which antivirus are you running? Some of them are not fully compatible
>> with Windows Mail.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Glenda" <Glenda@xxxxxx> wrote in message news:914518AB-87EC-48AB-8742-1D5EAD582564@xxxxxx
Quote:

>> >
>> >
>> > "Glenda" wrote:
>> >
>> >> I have just puchased this computer and now I cannot send email I can't even
>> >> get to and error message I recieve my SMTP server is not responding. Please
>> >> what have I done incorrectly. I am with BellSouth.net
>> >
>> > Sorry after I hit stop on the smpt server not responding I did recieve the
>> > following error message
>> >
>> > Subject '', Account: 'mail.Bellsouth.net', Server: 'mail.Bellsouth.net',
>> > Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC19
>> >
>> > Hopefully this will help someone help me...
>>
My System SpecsSystem Spec
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