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Vista - I am set up with Web Mail and would like to be able to send pictures via my earthlink.net addfress but I receive an error message that they cannot find server earthlink. What is wrong ?

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Old 02-16-2009   #1 (permalink)
dorathea


 
 

I am set up with Web Mail and would like to be able to send pictures via my earthlink.net addfress but I receive an error message that they cannot find server earthlink. What is wrong ?



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Old 02-16-2009   #2 (permalink)
Hal Hostetler [MVP-P/I]


 
 

Please post the entire error message in the big white box below the Subject line.

Hal
--
Hal Hostetler, CPBE -- hhh@xxxxxx
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"dorathea" <mcbride12t@xxxxxx> wrote in message
news:e$lLpDHkJHA.1928@xxxxxx
Quote:

>
My System SpecsSystem Spec
Old 02-16-2009   #3 (permalink)
Patrick Keenan


 
 

Re: I am set up with Web Mail and would like to be able to send pictures via my earthlink.net addfress but I receive an error message that they cannot find server earthlink. What is wrong ?

"dorathea" <snipped> wrote in message
news:e$lLpDHkJHA.1928@xxxxxx

Please don't just put your question in the title, post it in the body.
And please do include the specific error messages.

If Windows Mail can't find the server, the cause is likely to be that the
server information is entered incorrectly.

Go to the Earthlink support site and see what the settings are. For
example, try here:

http://kb.earthlink.net/case.asp?article=resid7280

Be sure that you have *all* of the settings correct, and before you enter
your *correct username and password*, if you want to also use Web mail at
other locations, be sure that you go to the Advanced tab and select "leave a
copy of messages on the server", and "for X days"; otherwise, Windows Mail
will download the mail and empty the online inbox.

If you enter the correct username and password in the first screens, there's
a good chance that without realizing it, you'll let WM go online and start
the download and deletion process. If you leave a deliberate error in the
username, the connect will fail and you'll be safe. You can go back and fix
it once you've got all the other settings properly entered. Another way of
preventing this is to disconnect the network cable, which will of course
prevent WM from connecting to the server. You don't need a connection to
set up the account.

HTH
-pk




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