Is the instructions and referenced memory numbers the same or different each time in
that error message shows when you shut down or when it comes up. If it is different
then you have some sort of malware and you need to run some malware tools which I
have listed below.
If it is the same all the time then the issue rests with your IE which most likely
is a Beta. In that case uninstall the Beta version
Does the Heading of the error message read Application Error or Internet Explorer
Malwarebytes© Corporation - Anti-Malware http://www.malwarebytes.org/mbam/program/mbam-setup.exe
SuperAntispyware - Free http://www.superantispyware.com/down...NTISPYWAREFREE
Kaspersky® Virus Removal Tool http://devbuilds.kaspersky-labs.com/devbuilds/AVPTool/ http://www.kaspersky.com/support/vir...vptool?level=2
Dr.Web CureIt!® Utility - FREE http://www.freedrweb.com/cureit/
a-squared (a˛) Free or a-squared (a˛) Command Line Scanner http://www.emsisoft.com/en/software/download/
BitDefender10 Free Edition (*NOT FOR VISTA*) http://www.bitdefender.com/site/Down...nVersion/1/42/
Sophos Anti-Virus (SAV32CLI), is a 32 bit free command line scanner used in
an emergency as a disinfection utility for Windows NT, Windows 2000,
Windows XP and Windows 2003.
To use the Sophos command line software follow the steps below:
1.Download SAV32CLI http://downloads.sophos.com/tools/sav32sfx.exe
extract the contents by double clicking the file.
2.Add the latest IDE (virus definition) files to the folder.
These can be downloaded here http://www.sophos.com/downloads/ide/
3) Read Scanning Options with SAV32CLI. http://www.sophos.com/support/knowle...cle/13252.html
See removing malicious files with SAV32CLI for basic information on virus,
spyware, Trojan and worm removal with SAV32CLI. http://www.sophos.com/support/knowle...cle/13251.html
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"putnam414" <firstname.lastname@example.org> wrote in message
> Everytime I try to shut down my pc I get this message: *the instruction
> at 0x04a02570 referenced memory at 0x0000006c. The memory could not be
> written. *I have to click ok to shut down, can someone help me
> understand what I have to do to correct this error?