Everytime I try to shut down my pc I get this message: the instruction at 0x04a02570 referenced memory at 0x0000006c. The memory could not be written. I have to click ok to shut down, can someone help me understand what I have to do to correct this error?

putnam414

Is the instructions and referenced memory numbers the same or different each time in
that error message shows when you shut down or when it comes up. If it is different
then you have some sort of malware and you need to run some malware tools which I
have listed below.
If it is the same all the time then the issue rests with your IE which most likely
is a Beta. In that case uninstall the Beta version

Does the Heading of the error message read Application Error or Internet Explorer
Error

Download/execute:
Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
--and--
SuperAntispyware - Free
http://www.superantispyware.com/down...NTISPYWAREFREE

--and/optional--
Kaspersky® Virus Removal Tool
http://devbuilds.kaspersky-labs.com/devbuilds/AVPTool/
http://www.kaspersky.com/support/vir...vptool?level=2
--and/optional--
Dr.Web CureIt!® Utility - FREE
http://www.freedrweb.com/cureit/
--and/optional--
a-squared (a²) Free or a-squared (a²) Command Line Scanner
http://www.emsisoft.com/en/software/download/
--and/optional--
BitDefender10 Free Edition (*NOT FOR VISTA*)
http://www.bitdefender.com/site/Down...nVersion/1/42/
--and/optional
Sophos Anti-Virus (SAV32CLI), is a 32 bit free command line scanner used in
an emergency as a disinfection utility for Windows NT, Windows 2000,
Windows XP and Windows 2003.
To use the Sophos command line software follow the steps below:
1.Download SAV32CLI
http://downloads.sophos.com/tools/sav32sfx.exe
--and--
extract the contents by double clicking the file.
2.Add the latest IDE (virus definition) files to the folder.
These can be downloaded here
http://www.sophos.com/downloads/ide/
3) Read Scanning Options with SAV32CLI.
http://www.sophos.com/support/knowle...cle/13252.html
See removing malicious files with SAV32CLI for basic information on virus,
spyware, Trojan and worm removal with SAV32CLI.
http://www.sophos.com/support/knowle...cle/13251.html



--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"putnam414" <guest@xxxxxx-email.com> wrote in message
news:0766c45db3109070945747c7e0df4ae5@xxxxxx-gateway.com...

>
> Everytime I try to shut down my pc I get this message: *the instruction
> at 0x04a02570 referenced memory at 0x0000006c. The memory could not be
> written. *I have to click ok to shut down, can someone help me
> understand what I have to do to correct this error?
>
>
> --
> putnam414

How is this related to WinMail?

--
Gary VanderMolen, MS-MVP (Mail)


"putnam414" <guest@xxxxxx-email.com> wrote in message news:0766c45db3109070945747c7e0df4ae5@xxxxxx-gateway.com...

>
> Everytime I try to shut down my pc I get this message: *the instruction
> at 0x04a02570 referenced memory at 0x0000006c. The memory could not be
> written. *I have to click ok to shut down, can someone help me
> understand what I have to do to correct this error?
>
>
> --
> putnam414

Check for antivirus inteference. See point 3 here:
www.oehelp.com/OETips.aspx#3

steve

"putnam414" <guest@xxxxxx-email.com> wrote in message
news:0766c45db3109070945747c7e0df4ae5@xxxxxx-gateway.com...

>
> Everytime I try to shut down my pc I get this message: *the instruction
> at 0x04a02570 referenced memory at 0x0000006c. The memory could not be
> written. *I have to click ok to shut down, can someone help me
> understand what I have to do to correct this error?
>
>
> --
> putnam414