I HAVE JUST GOT A NEW HP TOUCHSMART WITH WINDOWS VISTA AND AM HAVING PROBLEMS
SETTING UP MY EMAIL ACCOUNTS. CAN ANYONE HELP PLEASE?
I KEEP GETTING THESE MESSAGES
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com',
Protocol: POP3, Port: 995, Secure(SSL): No, Error Number: 0x800CCC0F
The connection to the server has failed. Account: 'pop.wanadoo.co.uk',
Server: 'pop.wanadoo.co.uk', Protocol: POP3, Port: 995, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E
IT'S PROBABLY SOMEHTING QUITE BASIC IN MY SETTINGS BUT I CAN'T FIGURE IT
OUT. ANY SUGGESTIONS GRATEFULLY RECEIVED.

--
LYNDA

Sky requires the SSL option to be enabled:
Go to Tools, Accounts, select that Sky account, Properties, Advanced,
then check the SSL option.

For the second error, I don't think pop.wanadoo.co.uk supports port 995.
Change the port to 110.

--
Gary VanderMolen, MS-MVP (Mail)


"LYNDA" <LYNDA@xxxxxx> wrote in message news:70BE509F-9D37-4E88-86B5-6C60E0A37560@xxxxxx

>I HAVE JUST GOT A NEW HP TOUCHSMART WITH WINDOWS VISTA AND AM HAVING PROBLEMS
> SETTING UP MY EMAIL ACCOUNTS. CAN ANYONE HELP PLEASE?
> I KEEP GETTING THESE MESSAGES
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com',
> Protocol: POP3, Port: 995, Secure(SSL): No, Error Number: 0x800CCC0F
> The connection to the server has failed. Account: 'pop.wanadoo.co.uk',
> Server: 'pop.wanadoo.co.uk', Protocol: POP3, Port: 995, Secure(SSL): No,
> Socket Error: 10060, Error Number: 0x800CCC0E
> IT'S PROBABLY SOMEHTING QUITE BASIC IN MY SETTINGS BUT I CAN'T FIGURE IT
> OUT. ANY SUGGESTIONS GRATEFULLY RECEIVED.
>
> --
> LYNDA

Thank you very much Gary. Seems to be working now (so far anyway)
cheers,--
LYNDA


"Gary VanderMolen" wrote:

> Sky requires the SSL option to be enabled:
> Go to Tools, Accounts, select that Sky account, Properties, Advanced,
> then check the SSL option.
>
> For the second error, I don't think pop.wanadoo.co.uk supports port 995.
> Change the port to 110.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "LYNDA" <LYNDA@xxxxxx> wrote in message news:70BE509F-9D37-4E88-86B5-6C60E0A37560@xxxxxx

> >I HAVE JUST GOT A NEW HP TOUCHSMART WITH WINDOWS VISTA AND AM HAVING PROBLEMS
> > SETTING UP MY EMAIL ACCOUNTS. CAN ANYONE HELP PLEASE?
> > I KEEP GETTING THESE MESSAGES
> > Your server has unexpectedly terminated the connection. Possible causes for
> > this include server problems, network problems, or a long period of
> > inactivity. Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com',
> > Protocol: POP3, Port: 995, Secure(SSL): No, Error Number: 0x800CCC0F
> > The connection to the server has failed. Account: 'pop.wanadoo.co.uk',
> > Server: 'pop.wanadoo.co.uk', Protocol: POP3, Port: 995, Secure(SSL): No,
> > Socket Error: 10060, Error Number: 0x800CCC0E
> > IT'S PROBABLY SOMEHTING QUITE BASIC IN MY SETTINGS BUT I CAN'T FIGURE IT
> > OUT. ANY SUGGESTIONS GRATEFULLY RECEIVED.
> >
> > --
> > LYNDA

>

You're very welcome, Lynda. Thanks for reporting back.

--
Gary VanderMolen, MS-MVP (Mail)


"LYNDA" <LYNDA@xxxxxx> wrote in message news:2D1E4C02-D2E9-45C7-9F1C-5ECA15F20F70@xxxxxx

> Thank you very much Gary. Seems to be working now (so far anyway)
> cheers,--
> LYNDA
>
>
> "Gary VanderMolen" wrote:
>

>> Sky requires the SSL option to be enabled:
>> Go to Tools, Accounts, select that Sky account, Properties, Advanced,
>> then check the SSL option.
>>
>> For the second error, I don't think pop.wanadoo.co.uk supports port 995.
>> Change the port to 110.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "LYNDA" <LYNDA@xxxxxx> wrote in message news:70BE509F-9D37-4E88-86B5-6C60E0A37560@xxxxxx

>> >I HAVE JUST GOT A NEW HP TOUCHSMART WITH WINDOWS VISTA AND AM HAVING PROBLEMS
>> > SETTING UP MY EMAIL ACCOUNTS. CAN ANYONE HELP PLEASE?
>> > I KEEP GETTING THESE MESSAGES
>> > Your server has unexpectedly terminated the connection. Possible causes for
>> > this include server problems, network problems, or a long period of
>> > inactivity. Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com',
>> > Protocol: POP3, Port: 995, Secure(SSL): No, Error Number: 0x800CCC0F
>> > The connection to the server has failed. Account: 'pop.wanadoo.co.uk',
>> > Server: 'pop.wanadoo.co.uk', Protocol: POP3, Port: 995, Secure(SSL): No,
>> > Socket Error: 10060, Error Number: 0x800CCC0E
>> > IT'S PROBABLY SOMEHTING QUITE BASIC IN MY SETTINGS BUT I CAN'T FIGURE IT
>> > OUT. ANY SUGGESTIONS GRATEFULLY RECEIVED.
>> >
>> > --
>> > LYNDA

>>

"LYNDA" wrote:

> I HAVE JUST GOT A NEW HP TOUCHSMART WITH WINDOWS VISTA AND AM HAVING PROBLEMS
> SETTING UP MY EMAIL ACCOUNTS. CAN ANYONE HELP PLEASE?
> I KEEP GETTING THESE MESSAGES
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com',
> Protocol: POP3, Port: 995, Secure(SSL): No, Error Number: 0x800CCC0F
> The connection to the server has failed. Account: 'pop.wanadoo.co.uk',
> Server: 'pop.wanadoo.co.uk', Protocol: POP3, Port: 995, Secure(SSL): No,
> Socket Error: 10060, Error Number: 0x800CCC0E
> IT'S PROBABLY SOMEHTING QUITE BASIC IN MY SETTINGS BUT I CAN'T FIGURE IT
> OUT. ANY SUGGESTIONS GRATEFULLY RECEIVED.
>
> --
> LYNDA
>DAZA I dont know