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Vista - Windows Mail failing to download some messages on POP3 account

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Old 03-15-2009   #1 (permalink)
Paul Mikell


 
 

Windows Mail failing to download some messages on POP3 account

I have set up a POP3 account using Windows Mail, and it successfully
connects to the POP3 server, but it only downloads some of the messages
(approximately 1 in 2), and once a message has been "missed" in this way, no
amount of clicking on Send/Receive will persuade Windows Mail to download
it. Is there any fix or workaround for this?

My System SpecsSystem Spec
Old 03-16-2009   #2 (permalink)
...winston


 
 

Re: Windows Mail failing to download some messages on POP3 account

Are the messages, when viewed in your email account's web interface marked as 'Read' ?

It might be appropriate to inform the group on the pop3 account in use(Yahoo, Google, your isp etc).

--
...winston
ms-mvp mail

"Paul Mikell" <Paul Mikell@xxxxxx> wrote in message news414F06D-EB8E-4306-BDA4-E838081026DB@xxxxxx
Quote:

> I have set up a POP3 account using Windows Mail, and it successfully
> connects to the POP3 server, but it only downloads some of the messages
> (approximately 1 in 2), and once a message has been "missed" in this way, no
> amount of clicking on Send/Receive will persuade Windows Mail to download
> it. Is there any fix or workaround for this?
My System SpecsSystem Spec
Old 03-16-2009   #3 (permalink)
Gary VanderMolen


 
 

Re: Windows Mail failing to download some messages on POP3 account

Are the missing messages visible in webmail, and if so, are they in the
Inbox folder or some other folder? POP accounts can only download from
the Inbox mail folder on the server.

--
Gary VanderMolen, MS-MVP (Mail)


"Paul Mikell" <Paul Mikell@xxxxxx> wrote in message news414F06D-EB8E-4306-BDA4-E838081026DB@xxxxxx
Quote:

>I have set up a POP3 account using Windows Mail, and it successfully
> connects to the POP3 server, but it only downloads some of the messages
> (approximately 1 in 2), and once a message has been "missed" in this way, no
> amount of clicking on Send/Receive will persuade Windows Mail to download
> it. Is there any fix or workaround for this?
My System SpecsSystem Spec
Old 03-16-2009   #4 (permalink)
Paul Mikell


 
 

Re: Windows Mail failing to download some messages on POP3 account

Yes, all of the missing messages are visible in my ISP's (Orange) webmail
interface. There were a few old messages in other folders, but the vast
majority of them were in the Inbox folder. I have just deleted all messages
from other folders, leaving the Inbox folder as the only one with any
messages, but Windows Mail is still only downloading about 1 in every 2 new
messages, and never downloading a message that it has missed.

"Gary VanderMolen" wrote:
Quote:

> Are the missing messages visible in webmail, and if so, are they in the
> Inbox folder or some other folder? POP accounts can only download from
> the Inbox mail folder on the server.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Paul Mikell" <Paul Mikell@xxxxxx> wrote in message news414F06D-EB8E-4306-BDA4-E838081026DB@xxxxxx
Quote:

> >I have set up a POP3 account using Windows Mail, and it successfully
> > connects to the POP3 server, but it only downloads some of the messages
> > (approximately 1 in 2), and once a message has been "missed" in this way, no
> > amount of clicking on Send/Receive will persuade Windows Mail to download
> > it. Is there any fix or workaround for this?
>
My System SpecsSystem Spec
Old 03-16-2009   #5 (permalink)
Paul Mikell


 
 

Re: Windows Mail failing to download some messages on POP3 account

A few messages were marked as "Read" in my ISP's (Orange) webmail interface,
but the vast majority of them were unread. I have just marked all of the read
messages as unread, but Windows Mail is still only downloading about 1 in
every 2 new messages and never downloading a message that it has missed.

"...winston" wrote:
Quote:

> Are the messages, when viewed in your email account's web interface marked as 'Read' ?
>
> It might be appropriate to inform the group on the pop3 account in use(Yahoo, Google, your isp etc).
>
> --
> ...winston
> ms-mvp mail
>
> "Paul Mikell" <Paul Mikell@xxxxxx> wrote in message news414F06D-EB8E-4306-BDA4-E838081026DB@xxxxxx
Quote:

> > I have set up a POP3 account using Windows Mail, and it successfully
> > connects to the POP3 server, but it only downloads some of the messages
> > (approximately 1 in 2), and once a message has been "missed" in this way, no
> > amount of clicking on Send/Receive will persuade Windows Mail to download
> > it. Is there any fix or workaround for this?
>
My System SpecsSystem Spec
Old 03-16-2009   #6 (permalink)
Paul Mikell


 
 

RE: Windows Mail failing to download some messages on POP3 account



"Paul Mikell" wrote:
Quote:

> I have set up a POP3 account using Windows Mail, and it successfully
> connects to the POP3 server, but it only downloads some of the messages
> (approximately 1 in 2), and once a message has been "missed" in this way, no
> amount of clicking on Send/Receive will persuade Windows Mail to download
> it. Is there any fix or workaround for this?
OK, it looks like my ISP is to blame here. The POP3 session log shows their
POP3 server responding to a STAT with +OK 0 0 when their webmail interface
was showing 6 unread messages in my Inbox folder. I've taken the matter up
with them.
My System SpecsSystem Spec
Old 03-16-2009   #7 (permalink)
Gary VanderMolen


 
 

Re: Windows Mail failing to download some messages on POP3 account

Good troubleshooting!

--
Gary VanderMolen, MS-MVP (Mail)


"Paul Mikell" <PaulMikell@xxxxxx> wrote in message news:33048AA8-CB8B-4015-AA35-2906FC94F782@xxxxxx
Quote:

>
>
> "Paul Mikell" wrote:
>
Quote:

>> I have set up a POP3 account using Windows Mail, and it successfully
>> connects to the POP3 server, but it only downloads some of the messages
>> (approximately 1 in 2), and once a message has been "missed" in this way, no
>> amount of clicking on Send/Receive will persuade Windows Mail to download
>> it. Is there any fix or workaround for this?
>
> OK, it looks like my ISP is to blame here. The POP3 session log shows their
> POP3 server responding to a STAT with +OK 0 0 when their webmail interface
> was showing 6 unread messages in my Inbox folder. I've taken the matter up
> with them.
My System SpecsSystem Spec
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