If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix
is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.
If that doesn't fix
it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.
If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
Email scanning in any antivirus must be disabled, for reasons
Gary VanderMolen, MS-MVP (Mail)
"Carole" <Carole@xxxxxx> wrote in message news:5CAE2785-CB4E-438E-B16F-733534C2F04B@xxxxxx
> All of a sudden i am being asked for my login. Im sure im am putting the
> correct user name & password but to know avail. I seem to be able to send
> messages but not receive them. Help!!
> This is my error message
> Account: 'pop3.blueyonder.co.uk', Server: 'pop3.blueyonder.co.uk',
> Protocol: POP3, Server Response: '-ERR Logon failure: unknown user name or
> bad password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error
> Number: 0x800CCC92
> "Gary VanderMolen" wrote:
>> It sounds like you have a 'stuck' email in the Outbox. Open the Outbox folder.
>> Either delete or move as many of those messages as you can to
>> the Drafts folder. If any message can't be moved or deleted, apply this
>> Microsoft fix: http://support.microsoft.com/kb/941090
>> Gary VanderMolen, MS-MVP (Mail)
>> "tatyson" <Terri@xxxxxx> wrote in message news:121267F9-E9EC-4C87-82A7-C2755F278F27@xxxxxx
>> >I do not get an error message. It just goes on to receive the emails and
>> > then when done it says that the action could not be completed. (sending the
>> > email that has been in there for weeks.) I have used several different
>> > ussernames and passwords to gain acess and nothing works. Any help will be
>> > appreciated! If i have to delete and make a new one, will I lose the emails
>> > in my account?
>> > Thanks,
>> > Terri