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03-30-2009
| #1 (permalink) |
| | EMAIL IS NOT SENDING, BUT CAN RECEIVE I have troubleshot this to death and am frustrated. Mine works correctly, but daughter's is not. Please help! Thanks! This is the error message I am receiving: The connection to the server has failed. Subject 'Video of your grandaughter!!!', Account: 'Windows Mail', Server: 'smtp.live.com', Protocol: SMTP, Port: 25, Secure(SSL): As stated, she can receive mail but cannot send it. |
My System Specs |
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03-31-2009
| #2 (permalink) |
| | Re: EMAIL IS NOT SENDING, BUT CAN RECEIVE Try switching to port 587 for the smtp server. It is possible her isp does not permit port 25 use for non isp accounts. For Hotmail/Msn/Live pop3 setttings see the following: Hotmail and MSN Accounts POP3/SMTP Access http://liveunplugged.spaces.live.com...90CA!422.entry -- ...winston ms-mvp mail "Tricia" <Tricia@xxxxxx> wrote in message news:C4634D5B-18EF-4E80-9E32-FF365FE1169E@xxxxxx Quote: > I have troubleshot this to death and am frustrated. Mine works correctly, > but daughter's is not. Please help! Thanks! > > This is the error message I am receiving: > The connection to the server has failed. Subject 'Video of your > grandaughter!!!', Account: 'Windows Mail', Server: 'smtp.live.com', Protocol: > SMTP, Port: 25, Secure(SSL): > > As stated, she can receive mail but cannot send it. |
| My System Specs |
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03-31-2009
| #3 (permalink) |
| | Re: EMAIL IS NOT SENDING, BUT CAN RECEIVE "Tricia" <Tricia@xxxxxx> wrote in message news:C4634D5B-18EF-4E80-9E32-FF365FE1169E@xxxxxx Quote: >I have troubleshot this to death and am frustrated. Mine works correctly, > but daughter's is not. Please help! Thanks! > > This is the error message I am receiving: > The connection to the server has failed. Subject 'Video of your > grandaughter!!!', Account: 'Windows Mail', Server: 'smtp.live.com', > Protocol: > SMTP, Port: 25, Secure(SSL): > > As stated, she can receive mail but cannot send it. Is this the ONLY email she can't send? What is the size of the video file she is trying to send? -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s) |
| My System Specs |
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03-31-2009
| #4 (permalink) |
| | Re: EMAIL IS NOT SENDING, BUT CAN RECEIVE In addition to changing the outgoing port to 587, make sure the SSL option is enabled. Your error message was truncated, so I can't tell what your existing SSL status is. -- Gary VanderMolen, MS-MVP (Mail) "Tricia" <Tricia@xxxxxx> wrote in message news:C4634D5B-18EF-4E80-9E32-FF365FE1169E@xxxxxx Quote: >I have troubleshot this to death and am frustrated. Mine works correctly, > but daughter's is not. Please help! Thanks! > > This is the error message I am receiving: > The connection to the server has failed. Subject 'Video of your > grandaughter!!!', Account: 'Windows Mail', Server: 'smtp.live.com', Protocol: > SMTP, Port: 25, Secure(SSL): > > As stated, she can receive mail but cannot send it. |
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