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Vista - Cannot send or receive email in windows mail..

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Old 05-02-2009   #1 (permalink)
Emm


 
 

Cannot send or receive email in windows mail..

Windows Mail was working fine up until 30/04/09, but now it comes up with
enter username and password which i did and it said authorizing then said
connected but then back to username and password again-ive been using the
same username and password for ages and never had any problems my amil
provider is ntl

Can anyone help?



My System SpecsSystem Spec
Old 05-02-2009   #2 (permalink)
Gary VanderMolen


 
 

Re: Cannot send or receive email in windows mail..

If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"Emm" <Emm@xxxxxx> wrote in message news:F8D6AEDB-1BCE-4B1A-85B7-35A5E370F591@xxxxxx
Quote:

> Windows Mail was working fine up until 30/04/09, but now it comes up with
> enter username and password which i did and it said authorizing then said
> connected but then back to username and password again-ive been using the
> same username and password for ages and never had any problems my amil
> provider is ntl
>
> Can anyone help?
>
>
My System SpecsSystem Spec
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